BOSCH SHE4AEM2N 100 Series Black Full Console Dishwasher

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Dishwasher  

SHE4AEM2N  

[en-us] Use and Care Manual  

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General	Details
Name	BOSCH SHE4AEM2N 100 Series Black Full Console Dishwasher
Make	Bosch
Language	English
Filetype	PDF (Download)
File size	2.5 MB

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• ALL DISHWASHER INSTRUCTIONS & USER MANUALS
• Bosch

BOSCH SHE4AEM2N 100 Series Black Full Console Dishwasher Overview

Summary of Contents

• Page 1: Dishwasher SHE4AEM2N Use and Care Manual
• Page 2: IMPORTANT SAFETY INSTRUCTIONS Safety definitions General information Intended use Restrictive use Grounding instructions Safe use Risk to children State of California Proposition 65 Warning Basic operation Preventing material damage Environmental protection and energy-saving
• Page 3: Statement of limited product warranty. What this warranty covers and who it applies to. How long the warranty lasts. Extended warranty. Repair/replace as your exclusive remedy. Out of warranty product. Warranty exclusions. Obtaining warranty service. Product information.
• Page 4: IMPORTANT SAFETY INSTRUCTIONS Always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher. Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. To avoid risk of electric shock, only use the appliance in enclosed residential space according to the installation manual. Do not allow children to play in or on the dishwasher. When loading items to be washed, locate sharp items so they are not likely to damage the door seal. Do not wash plastic items unless they are marked dishwasher safe or the equivalent. This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm.
• Page 5: Preventing material damage Harsh chemicals such as bleach-based products can damage your dishwasher. Do not use harsh chemicals such as bleach-based products to clean your dishwasher. Certain cleaning products may damage the appliance. Do not use a steam cleaner. So as not to scratch the finish on the appliance, do not use sponges with a rough surface or abrasive cleaning agents. Do not use stainless steel polish on an anti-fingerprint finish or a black stainless finish. When the program ends, let the appliance cool down a bit before opening the door. Protect against freezing to avoid possible damage to the fill valve. Damage caused by freezing is not covered by the warranty. Saving energy If you follow these instructions, your appliance will use less power and water.
• Page 6: Familiarizing yourself with your appliance Detergent dispenser Add detergent to the detergent dispenser. Lower rack The lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms.
• Page 7: Familiarizing yourself with your appliance Detergent tab collecting tray During the wash cycle, detergent tabs automatically drop out of the detergent dispenser into the tab collecting tray, where they can dissolve fully. Upper spray arm The upper spray arm washes the dishware in the upper rack. If the dishware has not been washed properly, clean the spray arms. Dispenser for rinse aid Rinse aid is added to the dispenser for rinse aid. You will need this data to contact customer service. You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. If you press for approx. 3 seconds, you can open the basic settings. Switching on the appliance. Terminating the wash cycle.
• Page 8: Familiarizing yourself with your appliance The displays show the remaining time of the wash cycle. Starting the wash cycle Rinse aid refill indicator Rinse aid system The indicator lights up at the end of the program Sanitize. Once the wash cycle has ended, the display lights up.
• Page 9: Dishwasher cycles overview is provided. Running time varies depending on the selected cycle, water temperature, dishware quantity, dirt level, and options. Consumption values relate to normal conditions and specific water hardness. Heavy cycle is for washing pots, pans, and non-fragile dishware with stubborn food remnants. Auto cycle optimizes cleaning based on the soiling of rinse water. Normal cycle is for mixed dishware and is economical. Favorite function allows saving a combination of a cycle and an option via the Home Connect app. Energy Guide label is based on the normal soil sensing cycle without rinse aid. Testing was done with specific conditions for accurate energy certification. Recommended settings for typical use are provided for optimal cleaning.
• Page 10: You can use the Home Connect app to download additional cycles and options and save them. Arrange cups, glasses, and small tableware items in the top rack. Here is an overview of the different options available on your dishwasher. For a better drying result, the final rinse temperature is increased and the drying phase extended. To ensure a higher hygiene status for the appliance and dishware, the temperature is increased and maintained for an extra-long period. You can adjust the height of the upper rack to make room for larger items. To wash large items in the racks, adjust the shelf height of the upper rack. Only sanitizing cycles have been designed to meet the requirements for soil removal and sanitation efficacy. You can find an overview of the possible features of your appliance and how to use them here. These features depend on your appliance model.
• Page 11: Features Raise or lower the rack evenly to the right level. Arrange the silverware in the silverware basket, ensuring that the items are not nestled together and with the sharp points down. The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down. Do not allow children to handle or play near knives and sharp utensils. Check that the rack is level on both sides. Arrange pans and plates in the lower rack. Use the cup shelf and the space underneath for small cups and glasses or for large items of silverware. If you do not need the cup shelf, you can fold it down.
• Page 12: Before using for the first time, set the racks at the right height. The appliance height is 34 with the silverware basket. For initial use, configure the settings after the first use or a factory reset. Connect your appliance to a mobile device to change settings using the Home Connect® app. Add rinse aid before starting the appliance. Start the program with the highest cleaning temperature without dishware to remove any marks. For optimum drying results, use rinse aid intended for household dishwashers. If rinse aid spills out, remove it from the tub to prevent excessive frothing. Adjust the amount of rinse aid if there are streaks or water spots on dishware. Close the lid of the dispenser for rinse aid securely.
• Page 13: To open the appliance settings, press the button for 3 seconds. Find out which detergents are suitable for your appliance. Only use detergents that are made for dishwashers, either basic or combination detergents. For the best washing and drying results, use a separate detergent, then add rinse aid separately. Modern, powerful detergents mainly use a low-alkaline formulation with enzymes. Tabs are perfect for all cleaning functions and do not need to be measured out. Powder detergent is recommended for shorter cycles. Liquid detergent works faster and is recommended for shorter cycles without a pre-rinse. Do not use a detergent which is not designated for dishwasher use or contains chlorine. Liquid hand soap can cause increased frothing and damage the appliance.
• Page 14: Dishware Close the lid of the detergent dispenser. Information on detergent Follow the instructions on detergents in everyday use. Detergents marked as ecological generally contain lower levels of active agents or none at all. Adjust the rinse aid and the water softening system settings in accordance with the detergent in use. To prevent sticking, only touch detergents in a water-soluble pouch with dry hands. The detergent dispenser will open automatically at the optimum time during the cycle. Only wash dishware that is suitable for dishwashers. Decorated glassware and parts made of aluminum or silver may fade or discolor with dishwashing. Only put glasses and china in the dishwasher if they are labeled dishwasher-safe.
• Page 15: For better washing and drying results, position items with curves or recesses at an angle so water can run off. Remove large remnants of food from dishware before placing them in the dishwasher. Do not pre-rinse dishware under running water to save resources. Arrange heavily soiled dishware in the lower rack for better cleaning results. To avoid damage, arrange dishware so it is stable and cannot tip over. Arrange silverware with the points and sharp edges facing down to prevent injury. Position containers with openings facing down to prevent water collection. Do not block the spray arms to ensure they can turn freely. Avoid loading the dishwasher with paper products, plastic bags, or packing materials. Using the appliance allows you to save energy and water compared to doing dishes by hand.
• Page 16: Dishware Silverware basket Removing dishware Dishes can be very hot immediately after the cycle ends. Open the door slightly and allow dishes to cool for a few minutes before unloading. To prevent water dripping onto dishware, unload it starting at the bottom and working up. Check the washing tank and accessories for soiling and clean if necessary. Recommended loading patterns. Additional loading patterns for 10 place settings.
• Page 17: Basic operation includes setting options to complete the chosen wash program. The available options depend on the selected program. You can delay the start of the wash cycle via the Home Connect® app. The wash cycle has ended when no displays on the controls are lit. Your dishwasher has a built-in feature to help prevent unintentional operation, especially by children. To save energy, the appliance switches off automatically 10 minutes after the end of the wash cycle. The button lock prevents the appliance from being operated accidentally or incorrectly while running. The cycle last selected and the option last selected will be set by default when switching on the appliance. To adjust the wash cycle to the soiling level of the dishware, select a suitable program. The button lock remains activated during a power failure. If you do not perform any actions on the appliance for 10 minutes, it will automatically switch off.
• Page 18: Basic operation Terminating the wash cycle To end a cycle early or to switch from one that has already started, you will need to cancel it first. Press for approx. 4 seconds. All displays light up. As soon as the displays are off, the residual water is pumped out. The cycle is cancelled and ends after approx. 1 minute. Switching off the appliance To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided. Please note the information on preventing material damage. Press On/Off.
• Page 19: Basic settings You can configure the basic settings for your appliance to meet your needs. The basic settings depend on the features of your appliance. Set or switch off the amount of rinse aid to be dispensed. Switch intensive drying on or off for each operation. The temperature in the final rinse is increased for a better drying result. Adjusting the signal volume. Switch the wireless network connection on or off. The basic setting is not available until you have connected the appliance with the Home Connect® app. Restore changed settings to the factory settings. Connect your appliance to a mobile device to conveniently change all settings using the Home Connect® app.
• Page 20: To open the appliance settings, press the button for 3 seconds. The refill indicator for rinse aid flashes. Press the button repeatedly until the Rinse Aid and Sanitize LEDs flash. The factory setting is level 2. To store the setting, press the button for 3 seconds. If the LED is not lit up, Wi-Fi is switched off. This appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via the Home Connect® app. The Home Connect® services are not available in every country. The availability of the Home Connect® function depends on the availability of Home Connect® services in your country.
• Page 21: Home Connect® To use Home Connect®, set up the connection to the WLAN home network and the Home Connect® app. Open the Home Connect® app and scan the QR code. The Home Connect® app guides you through the registration process. Consult the Home Connect® documents supplied. Follow the instructions in the Home Connect® app. Note the safety information in this instruction manual. Adapt Home Connect® to your needs. Connect your appliance to a mobile device quickly and easily. You can use the Home Connect® app to start the appliance with your mobile device. The appliance must be connected to your WLAN home network and the Home Connect® app.
• Page 22: Cleaning and maintenance Start the program without dishware. Remote Diagnostics allows Customer Service to access your appliance if connected to the Home Connect® server. Only use suitable cleaning agents to clean your appliance. Follow the tips on appliance care to ensure proper functioning. Regularly wipe the door seals, front of the dishwasher, and control panel with a damp cloth. You can update the software of your appliance for optimization and troubleshooting. Leave the door slightly ajar if the appliance is not going to be used for a while to prevent unpleasant odors. The filter system removes coarse soiling from the dishwashing cycle. It is important to clean and maintain your appliance carefully for efficient operation. Check the filters for residues after each dishwashing cycle.
• Page 23: Cleaning and maintenance Turn the coarse filter counterclockwise and take out. Ensure that the locking catches on the coarse filter click into position. Insert the filter system into the appliance and turn the coarse filter clockwise. Ensure that foreign objects do not fall into the sump. Pull the micro filter downward and off. Clean the spray arms regularly. Limescale and soiling in the dishwashing water may block the nozzles and bearings on the spray arms. Unscrew the upper spray arm and pull down to remove. Clean the filter elements under running water. Carefully remove the rim of debris between the coarse filter and the fine filter.
• Page 24: Cleaning and maintenance Pull up the lower spray arm to remove. Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign objects. Insert the lower spray arm. The spray arm clicks into position. Insert the upper spray arm and screw firmly in place.
• Page 25: Troubleshooting You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs. Four vertical LED's all light up at the same time. Not an appliance error. Garbage disposal is still plugged or the drain hose is kinked. Not an appliance error. The drain pump cover is loose or a foreign object is blocking the pump. Filters in the water connection of the supply or AquaStop hose are blocked. Inlet hose is kinked. Water faucet is turned off.
• Page 26: Troubleshooting Four vertical LEDs are all flashing. There is a technical issue. Dishware is not dry. No rinse aid used or dosage set too low. Cycle or cycle option has no drying phase, or drying phase is too short. Some option buttons decrease the drying result. Water collects in recesses of dishware or silverware. Position dishware at an angle where possible. The combined detergent used has a poor drying performance. Use rinse aid to improve drying performance. Silverware is not dry. Silverware not arranged properly in the silverware basket or silverware drawer. Appliance interior still wet after wash cycle. Not an error. Condensation drying creates water droplets in the tub.
• Page 27: Troubleshooting Food remnants on dishware may occur due to dishware being placed too close together or the rack being overfilled. Arrange dishware with sufficient space in between to ensure spray jets reach the surfaces. The spray arm rotation may be blocked if dishware obstructs it. Clean the spray arms if the nozzles are blocked. Dirty filters can also cause issues; clean the filters regularly. Filters must be inserted correctly and engaged properly. If the selected wash cycle is too light, choose a more intensive wash program. Avoid pre-rinsing dishware too intensively to ensure stubborn remnants are removed. Tall narrow containers should not be positioned at too great an angle or in corner areas. Ensure the upper rack is set to the same height on both sides for optimal cleaning.
• Page 28: Troubleshooting Issue Cause and troubleshooting Wipeable or water-soluble coatings may have detergent residue that cannot generally be removed with chemicals. Change your detergent and scrub the appliance by hand. Stubborn white coatings on dishware may also be due to detergent residue. Increase the amount of detergent used or select a more intensive wash program. Tea residue or lipstick marks on dishware may result from low dishwashing temperature. Use a suitable detergent and follow the manufacturer's instructions for the amount to be used. Colored coatings inside the appliance may be due to substances in vegetables or tap water. Clean the appliance; coatings may be harmless to health. Plastic parts inside the appliance may become discolored over time, which will not impair functioning. Removable streaks on glasses and silverware may be due to the rinse aid setting being too high or no rinse aid being added.
• Page 29: Troubleshooting There are removable streaks on glasses, glassware with a metallic appearance and silverware. Items of dishware are blocking the dispenser lid. Dishware has been precleaned too intensively. Only remove large remnants of food and do not pre-rinse dishware. Irreversible clouding of glassware may occur if glasses are not dishwasher-proof. Use dishwasher-proof glasses. Detergent residue is present in the detergent dispenser or the tab collecting tray. Check that the spray arms are not blocked and can rotate freely. Excessive formation of foam occurs if hand soap got in the rinse aid dispenser. Immediately add rinse aid to the dispenser. Connection to home network is not established if WLAN on router is not active. Check the wireless network connection of your router. Home Connect cannot be implemented correctly due to incorrect settings or a technical error. Consult the documents supplied for Home Connect. Refill indicator for rinse aid lights up when there is no rinse aid. Add rinse aid and set the amount to be dispensed. Refill indicator for rinse aid does not light up if the rinse aid system is switched off. Set the amount of rinse aid.
• Page 30: Troubleshooting All LEDs light up or flash. Electronics have detected a fault. Press the main switch button for approx. 4 seconds to reset the appliance. Water is left in the appliance at the end of the program. The filter system or area under the filters is blocked. Appliance cannot be switched on or operated. A software update may be taking place. Appliance does not start. Check if the breaker has tripped or if the power cord is properly inserted. Appliance door is not closed properly. Ensure the door is securely closed to prevent operation issues. Appliance stops during the cycle. Check if the power and/or water supply has been interrupted. Upper rack is pressing against the inner door. Arrange dishware properly to allow the door to close securely. Appliance door cannot be closed. The door lock may have been activated; try closing the door with greater force.
• Page 31: Troubleshooting Appliance door cannot be closed due to installation method. Check whether the appliance has been installed properly. Lid on the detergent dispenser cannot be closed due to sticky detergent residue. Remove detergent residue. Filling valves making knocking noises are caused by the domestic installation. Noise level can vary depending on the kind of dishes loaded and their placement. Make sure the dishware is loaded securely. Spray arm may strike dishes if not arranged properly. Large food remnants or foreign objects can block the drain pump. Disconnect the appliance from the power supply before cleaning the drain pump.
• Page 32: Transportation, storage and disposal To avoid damage to the appliance, empty it before transporting. Always transport the dishwasher upright to prevent residual water getting into the machine's controls. Disconnect the appliance from the power supply before removing it. Environmentally sound disposal allows valuable raw materials to be recycled. Avoid a risk of entrapment upon disposal by unplugging the appliance and cutting the power cord. Preparing your unit for vacation includes turning off the main valve and water supply. If your dishwasher will be unused for an extended period in freezing temperatures, have it winterized by an authorized service provider. With any warranty repair, the appliance will be repaired by an authorized service provider using genuine replacement parts. Detailed information on the warranty period and terms can be found in the Statement of Limited Product Warranty. For assistance with connecting to Home Connect®, view the provided instructions.
• Page 33: Customer service information is provided. The model number (E-Nr.), production number (FD), and consecutive numbering (Z-Nr.) are important identifiers. These identifiers can be found on the appliance's rating plate. The rating plate is located inside the appliance door. It is advisable to note your appliance's details for future reference. Keeping the customer service telephone number handy can facilitate assistance.
• Page 34: Statement of limited product warranty 5 year limited warranty on dish racks: BSH will replace the upper or lower dish rack if the rack proves defective in materials or workmanship. Lifetime warranty against stainless steel rust through: BSH will repair or replace your dishwasher if the inner liner should rust through. BSH will repair or replace the stainless steel door if the door should rust through. Bosch is under no obligation to provide concessions once this warranty has expired. During this warranty period, Bosch will repair your product without charge if it proves to have been manufactured with a defect in materials or workmanship. Bosch's sole liability is to repair manufacturer-defective product only, using a Bosch authorized service provider. The warranty coverage excludes all defects or damage that are not the direct fault of Bosch. Use of the product in anything other than its normal, customary and intended manner is excluded from warranty coverage. Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances are excluded from warranty coverage. In no event shall Bosch have any liability for damage to surrounding property.
• Page 35: Register your appliance to enjoy customized benefits. Simply create a MyBosch account, then register your appliance. You'll find a variety of customized information in MyBosch such as discounts for filters, cleaners, accessories & parts. Easy access to manuals & appliance specifications. Easy access to parts lists. Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration). No matter what, no matter when: Bosch is here to support you. We’re here to assist with usage instructions, cleaning tips, accessories & parts, troubleshooting, and repairs. Find online resources such as FAQs, how-to-videos, manuals, warranties and authorized Bosch service. Please have your Model Number (E-Nr) ready when contacting us.