BOSCH SHP78CM5N Dishwasher

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Dishwasher  

SHP78CM5N  

[en-us] Use and Care Manual  

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General	Details
Name	BOSCH SHP78CM5N Dishwasher
Make	Bosch
Language	English
Filetype	PDF (Download)
File size	2.74 MB

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• ALL DISHWASHER INSTRUCTIONS & USER MANUALS
• Bosch

BOSCH SHP78CM5N Dishwasher Overview

Summary of Contents

• Page 1: Dishwasher Use and care manual
• Page 2: IMPORTANT SAFETY INSTRUCTIONS Safety definitions General information Intended use Restrictive use Grounding instructions Safe use Risk to children State of California Proposition 65 Warning Basic Operation Protection against unintentional operation
• Page 3: Statement of limited product warranty. What this warranty covers and who it applies to. How long the warranty lasts. Extended warranty. Repair/replace as your exclusive remedy. Out of warranty product. Warranty exclusions. Obtaining warranty service. Product information.
• Page 4: IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS Do not use harsh chemicals such as bleach-based products to clean your dishwasher. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. Always use caution when opening the door during or following a wash cycle as hot water or steam may escape. To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher. Only use the appliance in enclosed residential space according to the installation manual. Never expose the appliance to intense heat or humidity. The blow opening of the Zeolith container becomes hot and can cause burns. Do not allow children to play in or on the dishwasher. This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm.
• Page 5: Preventing material damage To avoid impairing Zeolith drying performance, do not position dishware parts directly in front of the intake opening or the blow opening of the Zeolith container. Harsh chemicals such as bleach-based products can damage your dishwasher. Do not use harsh chemicals such as bleach-based products to clean your dishwasher. The AquaSensor is an optical measuring device which measures the turbidity of the washing water. You can save water with the AquaSensor. The operation of the AquaSensor depends on the selected cycle. Escaping water vapor can damage cabinetry. Protect against freezing to avoid possible damage to the fill valve. If you follow these instructions, your appliance will use less power and water. Zeolith drying lets you save energy.
• Page 6: Familiarizing yourself with your appliance Detergent dispenser: Add detergent to the detergent dispenser. Lower rack: The lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms.
• Page 7: Familiarizing yourself with your appliance Detergent tabs automatically drop out of the detergent dispenser into the tab collecting tray, where they can dissolve fully. The upper spray arm washes the dishware in the upper rack. If the dishware has not been washed properly, clean the spray arms. The intake opening is required for Zeolith drying. Rinse aid is added to the dispenser for rinse aid. You will need the rating plate data to contact customer service. You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. If you press for approx. 3 seconds, you can open the basic settings. Switching on the appliance and switching off the appliance can be done using the ON/OFF button. Terminating the wash cycle is also possible through the control panel.
• Page 8: Familiarizing yourself with your appliance Cycle buttons Rinse aid refill indicator Rinse aid system WLAN display Water supply display Cycle buttons and options Starting the wash cycle The display shows information about the remaining run time or basic settings. You can change the basic settings via the display and the setting buttons.
• Page 9: Dishwasher cycles overview includes different cycles available on your dishwasher. The running time may vary depending on the cycle selected, water temperature, quantity of dishware, level of dirt, and options selected. Consumption values relate to normal conditions and a water hardness of 16 - 20 °E. Heavy cycle is for washing pots, pans, non-fragile dishware, and silverware, removing stubborn burned or dried-on food remnants. Auto cycle is sensor-controlled, optimized depending on the soiling of the rinse water, and is suitable for cleaning mixed dishware and silverware. Normal cycle is recommended for daily use to wash a full load of normally soiled dishes. Energy Guide label was based on the Normal soil sensing cycle without rinse aid in the dispenser. Favorite function allows saving a combination of a cycle and an option via the Home Connect app or on the appliance. The displayed cycle time indicates an average value. Different influencing factors such as water temperature or pipe pressure may result in deviations.
• Page 10: When programs have been downloaded to the appliance, the name of the program will be displayed in the app. The display alternately shows AP:P and the remaining running time. This intensive cleaning may increase water and energy consumption. You can use the Home Connect app to download additional cycles and options and save them. The lower spray arm provides intensive cleaning for dishware in the back of the lower rack. Place dirty, hard to clean dishware in the back of the lower rack, e.g. casserole dishes, pots and pans. To reset the cycle, either use the Home Connect app or reset your appliance back to the factory settings. Using the Home Connect app, customize the 4 zones and the cleaning intensity level. Crystal Dry technology thoroughly dries dishes and plastics such as baby bottles and food storage containers. Only sanitizing cycles have been designed to meet the requirements for soil removal and sanitation efficacy. Continuous use of the sanitize option improves the hygiene status.
• Page 11: Features Raise or lower the rack evenly to the right level. Upper rack Arrange cups, glasses, and small tableware items in the top rack. Check that the rack is level on both sides. Release the levers. The rack clicks into position. You can adjust the height of the upper rack to make room for larger items. Lower rack To wash large items in the racks, adjust the shelf height of the upper rack. Arrange pans and plates in the lower rack. Silverware basket Arrange the silverware in the silverware basket, ensuring that the items are not nestled together and with the sharp points down.
• Page 12: Features To fold down a side shelf, push the lever forward and fold down the side shelf. To fold down the front tines, push the lever forward and fold down the folding tines. Arrange silverware in the silverware drawer. Arrange silverware with the points and sharp edges down. You can reorganize the silverware drawer to make more space for longer or wider utensils. If you want to return the cutlery tray to its original position, fold the side shelf upward until it clicks into position. Fold down the side shelves and front tines to provide more space for longer or wider cutlery items.
• Page 13: Features You can fold the tines down to arrange pans, bowls and glasses better. Use the cup shelf and the space underneath for small cups and glasses or for large items of silverware, e.g. cooking spoons or serving cutlery. If you do not need the tines, fold them down. Push the lever forward and fold down the tines. If you do not need the cup shelf, you can fold it down. To use the tines again, fold them back up. The tines click into position. Use the flip tines to position dishware securely, e.g. plates. Set the racks at the right height. Appliance height 34 with silverware basket.
• Page 14: Before using for the first time, you will need to configure the settings. Connect your appliance to a mobile device for convenient settings changes using the Home Connect® app. Add rinse aid up to the max mark. Set the amount of rinse aid. Start the program with the highest cleaning temperature without dishware. Spilled rinse aid can cause excessive frothing during the wash cycle. For optimum drying results, use rinse aid intended for household dishwashers. If the rinse aid refill indicator lights up, fill the dispenser with rinse aid. If there are streaks or water spots on dishware, change the amount of rinse aid. A low setting adds less rinse aid during the wash cycle and reduces streaking on dishware.
• Page 15: Detergent A higher setting adds more rinse aid during the wash cycle, reduces water spots, and improves the drying result. Liquid detergent works faster and is recommended for shorter cycles without a pre-rinse. Sometimes liquid detergent may leak out despite the detergent dispenser being closed. If you choose not to use rinse aid, you can turn the rinse aid system off. Do not use a detergent which is not designated for dishwasher use or contains chlorine. Liquid hand soap can cause increased frothing and damage the appliance. Only use detergents that are made for dishwashers, either basic or combination detergents. Detergents marked as ecological generally contain lower levels of active agents or none at all. For the best washing and drying results, use a separate detergent, then add rinse aid separately. Powder detergent is recommended for shorter cycles. The dosage can be adjusted to the level of soiling.
• Page 16: Dishware Only wash dishware that is suitable for dishwashers. Decorated glassware and parts made of aluminum or silver may fade or discolor with dishwashing. Delicate types of glass may turn cloudy after a few wash cycles. Only put glasses and china in the dishwasher if they are labeled dishwasher-safe. If you are using tablets, one is enough. Insert the tablets in a horizontal position. For normal soiling, 1.5 to 1.75 Tbsp (20 ml – 25 ml) detergent is sufficient. Avoid damage to glass and dishware. The detergent dispenser will open automatically at the optimum time during the cycle. This dishwasher provides the optimum cleaning performance without the use of a prewash detergent. Use detergent with glass protection if the water is too soft.
• Page 17: Dishware Loading dishware Arrange dishware correctly to optimize the dishwashing result and prevent damage to both dishware and the appliance. The noise level may also vary depending on the items placed in your dishwasher. Avoid dishwasher damage Do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware. Tips Using the appliance allows you to save energy and water compared to doing dishes by hand. To save energy and water, load the machine with the number of place settings specified. Removing dishware Dishes can be very hot immediately after the cycle ends. Open the door slightly and allow dishes to cool for a few minutes before unloading. Loading patterns Remove large remnants of food from dishware. To save resources, do not pre-rinse dishware under running water. Put heavily soiled dishware in the lower rack, e.g. pans.
• Page 18: Basic operation Upper rack Third rack Additional loading patterns for 10 place settings Protection against unintentional operation Your dishwasher has a built-in feature to help prevent unintentional operation, e.g. by children. After starting the appliance, the door has to be closed within 4 seconds, otherwise the operation will be paused. For top button controls: Press and close the door. For front button controls: Close the door and press. Unintentional operation is activated when pressing Start to begin a wash cycle.
• Page 19: Basic operation Switching on the appliance Press On/Off. The cycle last selected and the option last selected will be set by default. The buttons on the appliance are touch sensitive and only require a quick, gentle touch. Press to resume the wash cycle. If you do not perform any actions on the appliance for 10 minutes, it will automatically switch off. Terminating the wash cycle To end a cycle early or to switch from one that has already started, you will need to cancel it first. Setting a cycle To adjust the wash cycle to the soiling level of the dishware, select a suitable program. The remaining run time of the cycle appears on the display. Setting options To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. You can set options to complete the chosen wash program.
• Page 20: Basic settings You can configure the basic settings for your appliance to meet your needs. The basic settings depend on the features of your appliance. Set the amount of rinse aid. Switch the rinse aid system off with level r:00. Set the water sensor for identifying soiling. The temperature is increased during the final rinse, which improves the drying result. Switch Extra Dry on d:01 or off d:00. Switch InfoLight on or off. Set a default cycle for when the appliance is switched on. Adjusting the signal volume.
• Page 21: Home Connect® Basic setting Remote Start The following settings are possible: With the setting rc:00, the option is permanently deactivated. With the setting rc:01, the option can be selected via the button. With the setting rc:02, the option is permanently activated. The basic setting is not available until you have connected the appliance with the Home Connect® app. The Home Connect® app guides you through the entire registration process. Connect your appliance to a mobile device quickly and easily.
• Page 22: Cleaning and maintenance Setting up Home Connect® Remote diagnostics The Home Connect® app is installed on your mobile device. The appliance receives signals from the WLAN home network (Wi-Fi) at its installation location. The appliance door is closed. Customer Service can access your appliance via Remote Diagnostics if requested. You can use the function to update the software of your appliance for optimization, troubleshooting, or safety-relevant updates. Adapt Home Connect® to your needs in the basic settings for your appliance. You can use the Home Connect® app to start the appliance with your mobile device. To keep your appliance working efficiently, it is important to clean and maintain it carefully. Never use detergents containing chlorine.
• Page 23: Cleaning and maintenance Turn the coarse filter counterclockwise and remove the filter system. Make sure that no foreign objects fall into the sump. Start the program without dishware. Only use suitable cleaning agents to clean your appliance. Follow the tips on appliance care to make sure your appliance functions properly at all times. Regularly wipe the door seals, the front of the dishwasher, and the control panel using a damp cloth and dishwashing liquid. This ensures the parts of the appliance will remain clean and hygienic. If the appliance is not going to be used for a while, leave the door slightly ajar. This will prevent unpleasant odors. The filter system removes coarse soiling from the dishwashing cycle. Check the filters for residue after each wash. Clean the filter elements under running water. Carefully clean the rim of dirt between the coarse and fine filter. Reassemble the filter system. Make sure that the locking catches on the coarse filter click into position.
• Page 24: Cleaning and maintenance Insert the filter system into the appliance and turn the coarse filter clockwise. Check that the lower spray arm is at the 6 o'clock position. Make sure that the arrow markings match up. The spray arm will automatically return to the correct position when starting. Hold the spray arm in the center and lift straight up to remove. Limescale and debris in the dishwashing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Check the outlet nozzles on the spray arms for blockages under running water. Reinsert the lower spray arm by first setting it in the 6 o'clock position, then push down until it clicks. Insert the upper spray arm and screw firmly in place.
• Page 25: Troubleshooting You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs. E:20-60 lights up alternately. Appliance has detected that the heating element is calcified. Descale the appliance. Operate the appliance with the water softening system. E:21-30 lights up alternately. Intake opening of Zeolith container is covered by items of dishware. Rearrange the dishware in the appliance so the intake opening of the Zeolith container is no longer obstructed. Water protection system is activated. Turn off the water faucet. Call customer service. E:32-00 lights up alternately or indicator for water supply lights up. Inlet hose is kinked. Install the inlet hose without kinks. Water faucet is clogged or calcified. The flow rate must be at least 10 l/min when the water supply is open. Filters in the water connection of the supply or AquaStop hose are blocked. Switch off the appliance. Pull out the power cord plug. Turn off the water faucet. Unscrew the water connection. Remove the filter from the supply hose. Clean the filter. Reinsert the filter in the supply hose. Screw the water connection back on. Check the water connection for leaks. Restore the power supply. Switch the appliance on. E:34-00 lights up alternately. Water is continuously running into the appliance. Turn off the water faucet. Call customer service.
• Page 26: Troubleshooting E:61-02 lights up alternately. Not an appliance error. The drain pump cover is loose or a foreign object is blocking the pump. Secure the cover of the drain pump so it clicks into place or clean the drain pump. E:61-03 lights up alternately. Water is not draining. Not an appliance error. Garbage disposal is still plugged or the drain hose is kinked. Check that the garbage disposal plug is removed and that the drain hose is not kinked. Not an appliance error. High loop is missing and/or debris flushed back into drain hose and blocked it. Be sure there is a high loop in the drain hose and that no debris has flushed back into the hose. E:61-60 lights up alternately. E:90-01 lights up alternately. There is a technical error. Contact the after-sales service. Power voltage is too low. There is no problem with the appliance. Call an electrician. Have the power voltage and electrical installation checked by an electrician.
• Page 27: Troubleshooting E:92-10 lights up alternately. Spray arm rotation of the lower spray arm is blocked. Arrange the dishware so that it does not obstruct spray arm rotation of the lower spray arm. Lower spray arm is not correctly fitted. Fit the lower spray arm correctly. E:92-40 lights up alternately. Filters are soiled or blocked. Clean the filters. A different error code appears in the display window. There is a technical issue. Contact customer service and give the error code. Dishware is not dry. No rinse aid used or dosage set too low. Add rinse aid and set the amount of rinse aid to be dispensed.
• Page 28: Troubleshooting Dishware is not dry. Position dishware at an angle where possible. Use rinse aid to improve drying performance. Activate Extra Dry/intensive drying. Wait until the program ends before removing dishware. Use a name-brand rinse aid for better results. Silverware is not dry. Arrange silverware individually to avoid contact points. Appliance interior still wet after wash cycle. Condensation drying creates water droplets in the tub, which is normal. Food remnants on dishware. Arrange dishware with sufficient space for spray jets to reach surfaces. Clean the spray arms and filters if they are blocked or dirty. Select a more intensive wash program if the current cycle is too light.
• Page 29: Troubleshooting Food remnants on dishware may be due to the sensitivity of the sensors. Tall narrow containers should not be positioned at too great an angle or in corner areas. The upper rack on the right and left should be set to the same height. Detergent residue can occur if the lid of the detergent dispenser is blocked by dishware. Dishware should be arranged in the upper rack to avoid obstructing the tab collecting tray. The lid of the detergent dispenser may be blocked if the tab is positioned vertically. Using tabs in quick or short cycles may not allow enough time for the tab to dissolve. Water spots on plastic parts can be reduced by selecting a more intensive program or using rinse aid. Stubborn white coatings on dishware may require changing detergent or scrubbing by hand. Tea residue or lipstick marks can be addressed by selecting a program with a higher dishwashing temperature.
• Page 30: Troubleshooting Tea residue or lipstick marks on dishware may occur if large food remnants are not removed or if dishware is pre-rinsed too much. Adjusting the sensitivity of the sensors can help address these issues. Colored coatings inside the appliance can be caused by substances in certain vegetables or tap water. Cleaning the appliance can help remove these coatings, although they are generally harmless to health. Plastic parts inside the appliance may discolor over time, but this does not affect functionality. If dishwashing temperature is too low, selecting a program with a higher temperature is recommended. Removable streaks on glasses and silverware may result from too much rinse aid being dispensed. Adding rinse aid can resolve issues with detergent residue in the final rinse. Dishware arrangement is crucial to ensure the detergent dispenser lid opens fully during the wash. Using dishwasher-proof glasses and avoiding lengthy steam phases can prevent irreversible clouding of glassware.
• Page 31: Troubleshooting Detergent residue is present in the detergent dispenser or the collecting tray. Check that the spray arms are not blocked and can rotate freely. Excessive formation of foam occurs. Hand soap got in the rinse aid dispenser. Immediately add rinse aid to the dispenser. Connection to home network is not established. Check the wireless network connection of your router. Refill indicator for rinse aid lights up. Add rinse aid. All LEDs light up or flash. Electronics have detected a fault. UP appears on the display. A software update is available. Water is left in the appliance at the end of the program. Clean the filter system or area under the filters.
• Page 32: Troubleshooting Water is left in the appliance at the end of the program. Appliance cannot be switched on or operated. Software update is taking place. Appliance functions have failed. Appliance does not start. The breaker has tripped. Power cord is not inserted. Appliance door is not closed properly. Appliance door cannot be closed. Lid on the detergent dispenser cannot be closed.
• Page 33: Transportation, storage and disposal Issue Cause and troubleshooting Noise level varies Distribute the dishware evenly. Load the appliance with more dishware. Light items of dishware move about during the wash cycle. Position light items of dishware securely. Clean drain pump Large food remnants or foreign objects can block the drain pump. As soon as the dishwashing water no longer drains properly, the drain pump must be cleaned. Removing the appliance Disconnect the appliance from the power supply. Turn off the water faucet. Detach the drain connection. Detach the water connection. Preparing your unit for vacation Before leaving for vacation during warmer weather, turn off water supply at the nearest point to the dishwasher.
• Page 34: Winterizing your unit If your dishwasher will be unused for an extended period of time in a location that experiences freezing temperatures, have your dishwasher winterized by an authorized service provider. Transporting the appliance To avoid damage to the appliance, empty it before transporting. Always transport the dishwasher upright to prevent residual water getting into the machine's controls and damaging the appliance. You can find the model number (E-Nr.), the production number (FD), and the consecutive numbering (Z-Nr.) on the appliance's rating plate. Disposal of your old appliance Environmentally sound disposal allows valuable raw materials to be recycled. Avoid a risk of entrapment upon disposal. Unplug the appliance from the power outlet. Cut the power cord and remove the door upon discarding the appliance. With any warranty repair, we will make sure your appliance is repaired by an authorized service provider using genuine replacement parts. Detailed information on the warranty period and terms of warranty can be found in the Statement of Limited Product Warranty. If you contact Customer Service, you will need the model number (E-Nr.), the production number (FD), and the consecutive numbering (Z-Nr.) of your appliance.
• Page 35: Technical specifications Weight: Max. 60 kg/132 lbs Voltage: 120 V, 60 Hz Power rating: 1440 W Fuse: 12 A Water pressure: Min. 7.25 psi (50 kPa), Max. 145 psi (1000 kPa) Inlet rate: Min. 2.6 gal/min Water temperature: Hot water max. 140 °F/ (60 °C) Load capacity: 16 place settings Information regarding free and open source software Bosch warrants that the product is free from defects in materials and workmanship for a period of three hundred sixty-five (365) days from the date of the original delivery.
• Page 36: Statement of limited product warranty 5 year limited warranty on dish racks: BSH will replace the upper or lower dish rack if the rack proves defective in materials or workmanship. Lifetime warranty against stainless steel rust through: BSH will repair or replace your dishwasher if the inner liner should rust through. BSH will repair or replace the stainless steel door if the door should rust through. Bosch is under no obligation to provide concessions once this warranty has expired. During this warranty period, Bosch will repair your product without charge if it proves to have been manufactured with a defect. Bosch will replace your product if reasonable attempts to repair it have been made without success. Bosch's sole liability is to repair manufacturer-defective products using authorized service providers. The warranty excludes defects or damage that are not the direct fault of Bosch. The warranty coverage excludes ordinary wear and tear, spills, and damage from external forces. Bosch will not have any liability for damage to surrounding property or for products with altered serial numbers.
• Page 37: Register your appliance to enjoy customized benefits. Simply create a MyBosch account, then register your appliance. You'll find a variety of customized information in MyBosch such as discounts for filters, cleaners, accessories & parts. Easy access to manuals & appliance specifications. Easy access to parts lists. Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration). No matter what, no matter when: Bosch is here to support you. We’re here to assist with usage instructions, cleaning tips, accessories & parts, troubleshooting, and repairs. Find online resources such as FAQs, how-to-videos, manuals, warranties and authorized Bosch services. Please have your Model Number (E-Nr) ready when contacting us.