BOSCH SHX5AEM5N 100 Series Dishwasher

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

Dishwasher  

SHX5AEM2N  

[en-us] Use and Care Manual  

VIEW FULL SCREEN PDF MANUAL

General	Details
Name	BOSCH SHX5AEM5N 100 Series Dishwasher
Make	Bosch
Language	English
Filetype	PDF (Download)
File size	2.75 MB

Download PDF

(1 votes, average: 5.00 out of 5)

Loading...

• ALL DISHWASHER INSTRUCTIONS & USER MANUALS
• Bosch

BOSCH SHX5AEM5N 100 Series Dishwasher Overview

Summary of Contents

• Page 1: Dishwasher Use and care manual
• Page 2: IMPORTANT SAFETY INSTRUCTIONS Safety definitions General information Intended use Restrictive use Grounding instructions Safe use Risk to children State of California Proposition 65 Warning Basic Operation Protection against unintentional operation
• Page 3: Statement of limited product warranty. What this warranty covers and who it applies to. How long the warranty lasts. Extended warranty. Repair/replace as your exclusive remedy. Out of warranty product. Warranty exclusions. Obtaining warranty service. Product information.
• Page 4: IMPORTANT SAFETY INSTRUCTIONS Always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher. Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. To avoid risk of electric shock, only use the appliance in enclosed residential space according to the installation manual. Do not allow children to play in or on the dishwasher. When loading items to be washed, locate sharp items so they are not likely to damage the door seal. Do not wash plastic items unless they are marked dishwasher safe or the equivalent. This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm.
• Page 5: Preventing material damage Harsh chemicals such as bleach-based products can damage your dishwasher. Do not use harsh chemicals such as bleach-based products to clean your dishwasher. Certain cleaning products may damage the appliance. Do not use a steam cleaner. So as not to scratch the finish on the appliance, do not use sponges with a rough surface or abrasive cleaning agents. Do not use stainless steel polish on an anti-fingerprint finish or a black stainless finish. When the program ends, let the appliance cool down a bit before opening the door. Protect against freezing to avoid possible damage to the fill valve. Damage caused by freezing is not covered by the warranty. Environmental protection and energy-saving If you follow these instructions, your appliance will use less power and water. The Normal program is energy-efficient and environmentally friendly. The AquaSensor is an optical measuring device which measures the turbidity of the washing water. You can save water with the AquaSensor. If the soiling level is high, the washing water is drained off and replaced with fresh water. If the soiling level is lower, the washing water is used in the next rinse, reducing water consumption. In the Auto cycles, the temperature and run time are additionally adjusted to the level of soiling.
• Page 6: Familiarizing yourself with your appliance Appliance Detergent dispenser: Add detergent to the detergent dispenser. Lower rack Lower spray arm: The lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms.
• Page 7: Familiarizing yourself with your appliance Detergent tab collecting tray collects detergent tabs during the wash cycle. The upper spray arm washes the dishware in the upper rack. If the dishware has not been washed properly, clean the spray arms. Rinse aid is added to the dispenser for rinse aid. You will need the rating plate data to contact customer service. You can use the control panel to configure all functions of your appliance. Pressing the button for approx. 3 seconds opens the basic settings. The ON/OFF button is used for switching on and off the appliance. Terminating the wash cycle is detailed on page 20. Remote Start functionality is explained on page 23.
• Page 8: Familiarizing yourself with your appliance Cycle buttons and options The displays show the remaining time of the wash cycle. Starting the wash cycle Rinse aid refill indicator Rinse aid system The indicator lights up at the end of the program Sanitize. Once the wash cycle has ended, the display lights up.
• Page 9: Dishwasher cycles overview includes different cycles available on the dishwasher. The running time may vary depending on the selected cycle, water temperature, quantity of dishware, and level of dirt. Consumption values relate to normal conditions and a water hardness of 16 - 20 °E. Heavy cycle is for washing pots, pans, and non-fragile dishware with stubborn food remnants. Auto cycle is sensor-controlled and optimized based on the soiling of the rinse water. Normal cycle is designed for cleaning mixed dishware and silverware with lightly dried-on food remnants. Speed 60® cycle is time-optimized for cleaning mixed dishware and silverware. Energy Guide label is based on the Normal soil sensing cycle. The unit was tested without rinse aid and with a single dose of detergent. Dish loads should have the rack position set as per energy certification test recommendations.
• Page 10: Highest position is recommended for daily use to wash a full load of normally soiled dishes. There is a slight increase in energy consumption and the run time is extended. To ensure a higher hygiene status, the temperature is increased and maintained for an extra-long period. The sanitize option is especially suitable for cleaning chopping boards or baby bottles. Continuous use of the sanitize option improves the hygiene status. Only sanitizing cycles have been designed to meet the requirements for soil removal and sanitation efficacy. An overview of the possible features of your appliance and how to use them is provided. You can save a combination of a cycle and an option using the favorite function. The final rinse temperature is increased for better drying results. You can adjust the height of the upper rack to make room for larger items.
• Page 11: Features Pull out the upper rack. To prevent the rack from suddenly dropping down, hold the side of the rack by the top edge. Press in the right and left hand levers on the outside of the rack. Arrange pans and plates in the lower rack. Arrange the silverware in the silverware basket, ensuring that the items are not nestled together and with the sharp points down. The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down. Do not allow children to handle or play near knives and sharp utensils. Check that the rack is level on both sides. Release the levers.
• Page 12: Features Arrange silverware in the silverware drawer. Use the flip tines to position dishware securely, e.g. plates. Arrange silverware with the points and sharp edges down. You can fold the tines down to arrange pans, bowls, and glasses better. Use the cup shelf and the space underneath for small cups and glasses or for large items of silverware. If you do not need the tines, fold them down. To use the tines again, fold them back up. Set the racks at the right height. Appliance height 34 with silverware basket setting. Depending on the appliance specifications.
• Page 13: Before using for the first time Appliance height is 34 with silverware drawer. You will need to configure the settings before the first use or after a factory reset. Connect your appliance to a mobile device to conveniently change all settings using the Home Connect® app. Add rinse aid up to the max mark. Start the program with the highest cleaning temperature without dishware to remove any marks from water or other residues. Spilled rinse aid can cause excessive frothing during the wash cycle. For optimum drying results, use rinse aid intended for household dishwashers. If there are streaks or water spots on dishware, change the amount of rinse aid.
• Page 14: Detergent To open the appliance settings, press the button for 3 seconds. Find out which detergents are suitable for your appliance. Only use detergents that are made for dishwashers, either basic or combination detergents. For the best washing and drying results, use a separate detergent, then add rinse aid separately. Modern, powerful detergents mainly use a low-alkaline formulation with enzymes. Tabs are perfect for all cleaning functions and do not need to be measured out. Powder detergent is recommended for shorter cycles. Liquid detergent works faster and is recommended for shorter cycles without a pre-rinse. Do not use a detergent which is not designated for dishwasher use or contains chlorine. Liquid hand soap can cause increased frothing and damage the appliance.
• Page 15: Dishware Close the lid of the detergent dispenser. Information on detergent Follow the instructions on detergents in everyday use. Detergents marked as ecological generally contain lower levels of active agents or none at all. Adjust the rinse aid and the water softening system settings in accordance with the detergent in use. To prevent sticking, only touch detergents in a water-soluble pouch with dry hands. The detergent dispenser will open automatically at the optimum time during the cycle. Only wash dishware that is suitable for dishwashers. Decorated glassware and parts made of aluminum or silver may fade or discolor with dishwashing. Only put glasses and china in the dishwasher if they are labeled dishwasher-safe. Avoid damage to glass and dishware.
• Page 16: For better washing and drying results, position items with curves or recesses at an angle so water can run off. Remove large remnants of food from dishware before placing them in the dishwasher. To save resources, do not pre-rinse dishware under running water. Arrange dishware correctly to optimize the dishwashing result and prevent damage to both dishware and the appliance. Do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware. Using the appliance allows you to save energy and water compared to doing dishes by hand. Select a cycle with lower temperatures if the water temperature of the cycle is too high. Position containers with the openings facing down so no water can collect in them. Avoid injury by arranging silverware with the points and sharp edges facing down. The chemical composition of the detergent causes damage if it is highly caustic alkaline or highly acidic.
• Page 17: Dishware Third rack Removing dishware Dishes can be very hot immediately after the cycle ends. Open the door slightly and allow dishes to cool for a few minutes before unloading. To prevent water dripping onto dishware, unload it starting at the bottom and working up. Check the washing tank and accessories for soiling and clean if necessary. Recommended loading patterns. 12 place settings: Additional loading patterns for 10 place settings:
• Page 18: Basic operation This feature cannot be deactivated. Switching on the appliance involves a short 1 second touch. The cycle last selected and the option last selected will be set by default. The buttons on the appliance are touch sensitive and only require a quick, gentle touch. If no actions are performed for 10 minutes, the appliance will automatically switch off. To adjust the wash cycle, select a suitable program by pressing the cycle button repeatedly. You can set options to complete the chosen wash program, depending on the selected program. The time delay function can be used via the Home Connect® app to delay the start of the wash cycle. While the wash cycle is running, a spot of light is projected onto the floor below the appliance door. Unintentional operation can be prevented, requiring the door to be closed within 4 seconds after starting the appliance.
• Page 19: Basic operation To save energy, the appliance switches off automatically 10 minutes after the end of the wash cycle. If you open the appliance door immediately after the wash cycle has ended, the appliance will switch off after 4 seconds. Interrupting the wash cycle Press On/Off. The program is saved and the appliance switches off. Press On/Off. Press to resume the wash cycle. Terminating the wash cycle To end a cycle early or to switch from one that has already started, you will need to cancel it first. Press for approx. 4 seconds. All displays light up. As soon as the displays are off, the residual water is pumped out. CAUTION To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
• Page 20: Basic settings can be configured to meet your needs. The basic settings depend on the features of your appliance. You can set or switch off the amount of rinse aid to be dispensed. Intensive drying can be switched on or off for each operation. The temperature in the final rinse is increased for better drying results. Adjust the signal volume with a scale of 4 levels. You can switch the wireless network connection on or off. The basic setting is not available until connected with the Home Connect® app. You can restore changed settings to the factory settings. Connecting your appliance to a mobile device allows convenient changes using the Home Connect® app.
• Page 21: To open the appliance settings, press the button for 3 seconds. The refill indicator for rinse aid flashes. Press the button repeatedly until the Rinse Aid and Sanitize LEDs flash. The factory setting is level 2. To store the setting, press the button for 3 seconds. If the LED is not lit up, Wi-Fi is switched off. This appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via the Home Connect® app. The Home Connect® services are not available in every country. The availability of the Home Connect® function depends on the availability of Home Connect® services in your country.
• Page 22: Home Connect® To be able to use Home Connect®, you must first set up the connection to the WLAN home network and to the Home Connect® app. Remote Start You can use the Home Connect® app to start the appliance with your mobile device. Requirements The appliance is connected to your WLAN home network. The appliance is connected to the Home Connect® app. A program is selected. Home Connect® quick start Connect your appliance to a mobile device quickly and easily. Setting up the Home Connect® app Install the Home Connect® app on your mobile device. Start the Home Connect® app and set up access for Home Connect®. Remote Diagnostics The Customer Service can access your appliance via Remote Diagnostics if you ask them to do so. Software update You can use this function to update the software of your appliance. Data Protection Your appliance will transmit unique appliance identification to the Home Connect® server during initial registration. Home Connect® settings Adapt Home Connect® to your needs. You can find the Home Connect® settings in the basic settings for your appliance.
• Page 23: Cleaning and maintenance The filter system removes coarse soiling from the dishwashing cycle. This initial registration prepares the Home Connect® functions for use and is only required when you want to use the Home Connect® functions for the first time. To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully. Using detergents containing chlorine may result in harm to health. Never use detergents containing chlorine. Check the filters for residues after each dishwashing cycle. Only use suitable cleaning agents to clean your appliance. Follow the tips on appliance care to make sure your appliance functions properly at all times. Regularly wipe the door seals, the front of the dishwasher, and the control panel using a damp cloth and dishwashing liquid. If the appliance is not going to be used for a while, leave the door slightly ajar.
• Page 24: Cleaning and maintenance Pull the micro filter downward and off. Cleaning the spray arms Limescale and soiling in the dishwashing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove. Press the locking catches together and take the coarse filter upward and out. Pull up the lower spray arm to remove. Clean the filter elements under running water. Carefully remove the rim of debris between the coarse filter and the fine filter. Put the filter system back together. Ensure that the locking catches on the coarse filter click into position. Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign objects. Insert the lower spray arm. Ensure that the arrow markings match up. Insert the upper spray arm and screw firmly in place.
• Page 25: Troubleshooting You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs. Four vertical LED's all light up at the same time. Not an appliance error. Garbage disposal is still plugged or the drain hose is kinked. Check that the garbage disposal plug is removed and that the drain hose is not kinked. Not an appliance error. The drain pump cover is loose or a foreign object is blocking the pump. Secure the cover of the drain pump so it clicks into place or clean the drain pump. Filters in the water connection of the supply or AquaStop hose are blocked. Switch off the appliance and pull out the power cord plug. Turn off the water faucet and unscrew the water connection. Remove the filter from the supply hose and clean the filter. Check the water connection for leaks and restore the power supply.
• Page 26: Troubleshooting Four vertical LEDs are all flashing. There is a technical issue. Dishware is not dry. No rinse aid used or dosage set too low. Cycle or cycle option has no drying phase, or drying phase is too short. Select a wash cycle with drying. Water collects in recesses of dishware or silverware. Position dishware at an angle where possible. The combined detergent used has a poor drying performance. Use rinse aid to improve drying performance. Extra Dry/intensive drying not activated to improve drying performance. Activate Extra Dry/intensive drying. Dishware removed too early or drying process not yet ended. Wait until the program ends. Silverware is not dry. Silverware not arranged properly in the silverware basket or silverware drawer. Appliance interior still wet after wash cycle. Not an error. Condensation drying creates water droplets in the tub.
• Page 27: Troubleshooting Food remnants on dishware may occur due to dishware being placed too close together or the rack being overfilled. Arrange dishware with sufficient space in between to ensure spray jets reach the surfaces. Avoid points of contact to allow proper spray arm rotation. Spray arm rotation of the lower spray arm may be blocked by obstructing dishware. Clean the spray arms if the nozzles are blocked. Dirty filters can also contribute to issues; cleaning them is recommended. Filters must be inserted correctly and engaged properly. Selecting a wash cycle that is too light may not effectively clean stubborn remnants. Detergent residue can occur if the lid of the detergent dispenser is blocked by dishware. Water spots on plastic parts can be minimized by selecting a more intensive program and using rinse aid.
• Page 28: Troubleshooting Issue Cause and troubleshooting Wipeable or water-soluble coatings may have detergent residue that cannot generally be removed with chemicals. Change your detergent and scrub the appliance by hand. Stubborn white coatings on dishware may also be due to detergent residue. Increase the amount of detergent used or change detergent if too little is being used. Selecting a wash cycle that is too light can lead to inadequate cleaning. Select a more intensive wash program for better results. Tea residue or lipstick marks on dishware may occur if the dishwashing temperature is too low. Use a suitable detergent and follow the manufacturer's instructions for the amount to be used. Colored coatings inside the appliance may be due to substances in vegetables or tap water. Plastic parts inside the appliance may become discolored over time, but this does not impair functioning. Removable streaks on glasses and silverware may result from the amount of rinse aid being set too high.
• Page 29: Troubleshooting There are removable streaks on glasses, glassware with a metallic appearance, and silverware. Items of dishware are blocking the dispenser lid. Do not place dishware or fragrance dispensers in the tab collecting tray. Dishware has been precleaned too intensively. Only remove large remnants of food and do not pre-rinse dishware. Irreversible clouding of glassware can occur. Use dishwasher-proof glasses. Avoid a lengthy steam phase after the wash cycle ends. Check that the spray arms are not blocked and can rotate freely. Change the brand of detergent if excessive foaming occurs.
• Page 30: Troubleshooting All LEDs light up or flash. Electronics have detected a fault. Press the main switch button for approx. 4 seconds to reset and restart the appliance. If the problem occurs again, switch off the appliance and unplug it for at least 2 minutes. Water is left in the appliance at the end of the program. The filter system or area under the filters is blocked. Clean the filters and drain pump. Appliance cannot be switched on or operated. A software update may be taking place; wait until it finishes. Appliance does not start. Check if the breaker has tripped or if the power cord is properly inserted. Appliance door is not closed properly. Ensure the door is closed securely. Appliance stops during the cycle. Check if the power and/or water supply has been interrupted. Upper rack is pressing against the inner door. Arrange dishware so that no parts prevent the appliance door from closing properly. Appliance door cannot be closed. The door lock may have been activated; close the door with greater force.
• Page 31: Troubleshooting Appliance door cannot be closed due to installation method. Check whether the appliance has been installed properly. Lid on the detergent dispenser cannot be closed due to sticky detergent residue. Remove detergent residue. Filling valves making knocking noises are caused by the domestic installation. Can only be remedied in the home installation. Noise level can vary depending on the kind of dishes loaded and their placement. Make sure the dishware is loaded securely. Spray arm is striking dishes. Arrange dishware so the spray arms do not strike dishware. Light items of dishware may move about during the wash cycle. Position light items of dishware securely. Large food remnants or foreign objects can block the drain pump. The drain pump must be cleaned if water no longer drains properly. Use caution when removing parts for cleaning due to sharp debris that may be present. Disconnect the appliance from the power supply before cleaning the drain pump. Remove any food remnants or foreign objects in the area of the impeller.
• Page 32: Transportation, storage and disposal To avoid damage to the appliance, empty it before transporting. Always transport the dishwasher upright to prevent residual water getting into the machine's controls. Remove dishware from the appliance. Secure loose parts. To empty the residual water out of the appliance, detach the supply hose and let the water drain out. Environmentally sound disposal allows valuable raw materials to be recycled. Avoid a risk of entrapment upon disposal. Unplug the appliance from the power outlet. Check your local area for large appliance recycling programs. Before leaving for vacation during warmer weather, turn off the water supply at the nearest point to the dishwasher.
• Page 33: Customer service information is provided. The model number (E-Nr.), production number (FD), and consecutive numbering (Z-Nr.) can be found on the appliance's rating plate. The rating plate is located inside the appliance door. It is advisable to note your appliance's details along with the customer service telephone number for quick reference.
• Page 34: Statement of limited product warranty 5 year limited warranty on dish racks: BSH will replace the upper or lower dish rack if the rack proves defective in materials or workmanship. Lifetime warranty against stainless steel rust through: BSH will repair or replace your dishwasher if the inner liner should rust through. BSH will repair or replace the stainless steel door if the door should rust through. Bosch is under no obligation to provide any concessions once this warranty has expired. During this warranty period, Bosch will repair your product without charge if it proves to have been manufactured with a defect in materials or workmanship. Bosch will replace your product if reasonable attempts to repair it have been made without success. Bosch highly recommends that you do not attempt to repair the product yourself or use a non-authorized service provider. The warranty coverage excludes all defects or damage that are not the direct fault of Bosch. Use of the product in anything other than its normal, customary and intended manner will void the warranty. Bosch will not incur any liability for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the product.
• Page 35: Register your appliance to enjoy customized benefits. Simply create a MyBosch account, then register your appliance. You'll find a variety of customized information in MyBosch such as discounts for filters, cleaners, accessories & parts. Easy access to manuals & appliance specifications. Easy access to parts lists. Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration). No matter what, no matter when: Bosch is here to support you. We’re here to assist with usage instructions, cleaning tips, accessories & parts, troubleshooting, and repairs. Find online resources such as FAQs, how-to-videos, manuals, warranties and authorized Bosch service. Please have your Model Number (E-Nr) ready when contacting us.