BOSCH SHE3AEE5N Dishwasher

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Dishwasher  

SHE3AEE5N  

[en-us] Use and Care Manual  

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General	Details
Name	BOSCH SHE3AEE5N Dishwasher
Make	Bosch
Language	English
Filetype	PDF (Download)
File size	2.56 MB

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• ALL DISHWASHER INSTRUCTIONS & USER MANUALS
• Bosch

BOSCH SHE3AEE5N Dishwasher Overview

Summary of Contents

• Page 1: Dishwasher SHE3AEE5N Use and care manual
• Page 2: IMPORTANT SAFETY INSTRUCTIONS Safety definitions General information Intended use Restrictive use Grounding instructions Safe use Risk to children State of California Proposition 65 Warning Basic Operation Protection against unintentional operation Switching on the appliance Setting a cycle Setting options Setting the time delay Starting the wash cycle Activating the button lock Deactivating the button lock Interrupting the wash cycle Terminating the wash cycle Switching off the appliance Preventing material damage Environmental protection and energy-saving Saving energy AquaSensor Familiarizing yourself with your appliance Appliance Controls Dishwasher Cycles Energy Guide Favorite Features Upper rack Lower rack Silverware Basket Cup shelf Cleaning and maintenance Cleaning the tub Cleaning agent Tips on appliance care Filter system Cleaning the spray arms Before using for the first time Initial use Rinse aid system Rinse aid Setting the amount of rinse aid Switching off the amount of rinse aid to be dispensed Troubleshooting Transportation, storage and disposal Removing the appliance Vacation and storage Transporting the appliance Disposal of your old appliance Detergent The correct detergents Incompatible detergents Information on detergent Adding detergent Detergent table Customer Service Model number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.) Technical specifications Information regarding free and open source software
• Page 3: Statement of limited product warranty. What this warranty covers and who it applies to. How long the warranty lasts. Extended warranty. Repair/replace as your exclusive remedy. Out of warranty product. Warranty exclusions. Obtaining warranty service. Product information.
• Page 4: IMPORTANT SAFETY INSTRUCTIONS Always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher. Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. To avoid risk of electric shock, only use the appliance in enclosed residential space according to the installation manual. Do not allow children to play in or on the dishwasher. When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices. Do not operate your dishwasher unless all enclosure panels are in place. Follow the safety instructions and directions for use on the detergent and rinse aid product labels.
• Page 5: Preventing material damage Harsh chemicals such as bleach-based products can damage your dishwasher. Do not use harsh chemicals such as bleach-based products to clean your dishwasher. Do not use a steam cleaner. Do not use sponges with a rough surface or abrasive cleaning agents. Do not use stainless steel polish on an anti-fingerprint finish or a black stainless finish. When the program ends, let the appliance cool down a bit before opening the door. Protect against freezing to avoid possible damage to the fill valve. Environmental protection and energy-saving If you follow these instructions, your appliance will use less power and water. The Normal program is energy-efficient and environmentally friendly. The AquaSensor is an optical measuring device which measures the turbidity of the washing water.
• Page 6: Familiarizing yourself with your appliance Detergent dispenser: Add detergent to the detergent dispenser. Lower rack: The lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms.
• Page 7: Familiarizing yourself with your appliance Detergent tabs automatically drop out of the detergent dispenser into the tab collecting tray during the wash cycle. The upper spray arm washes the dishware in the upper rack. If the dishware has not been washed properly, clean the spray arms. Rinse aid is added to the dispenser for rinse aid. You will need the rating plate data to contact customer service. You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Pressing the button for approx. 3 seconds allows you to open the basic settings. The ON/OFF button is used for switching on and off the appliance. Cycle buttons are used to select different wash cycles. Remote Start feature is available for the appliance.
• Page 8: Familiarizing yourself with your appliance The displays show the remaining time of the wash cycle. Starting the wash cycle Rinse aid refill indicator Rinse aid system The indicator lights up at the end of the program Sanitize. Once the wash cycle has ended, the display lights up.
• Page 9: Dishwasher cycles overview includes different cycles available on your dishwasher. The running time may vary depending on the cycle selected, water temperature, quantity of dishware, level of dirt, and options selected. Consumption values relate to normal conditions and a water hardness of 16 - 20 °E. Heavy cycle is for washing pots, pans, non-fragile dishware, and silverware, focusing on removing stubborn burned or dried-on food remnants. Auto cycle is sensor-controlled and optimized based on the soiling of the rinse water, suitable for mixed dishware and silverware. Normal cycle is designed for cleaning mixed dishware and silverware, effectively removing common household food remnants. Speed 60® cycle is a time-optimized option for cleaning mixed dishware and silverware with lightly dried-on food remnants. Energy Guide label is based on the Normal soil sensing cycle. The unit was tested without any rinse aid in the dispenser and with a single dose of detergent. Dish loads for energy certification tests should have the rack position set accordingly.
• Page 10: Highest position is recommended for daily use to wash a full load of normally soiled dishes. Only sanitizing cycles have been designed to meet the requirements for soil removal and sanitation efficacy. There is no intention to imply that all cycles on a certified machine have passed the sanitization performance test. You can find an overview of the possible features of your appliance and how to use them here. Arrange cups, glasses, and small tableware items in the top rack. With the favorite function, you can save a combination of a cycle and an option. You can use the Home Connect app to download additional cycles and options and save them. Here is an overview of the different options available on your dishwasher. For a better drying result, the final rinse temperature is increased and the drying phase extended. To ensure a higher hygiene status for the appliance and dishware, the temperature is increased and maintained for an extra-long period.
• Page 11: Before using for the first time, arrange the silverware in the silverware basket, ensuring that the items are not nestled together and with the sharp points down. Before the first use, or after a factory reset, you will need to configure the settings. The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down. Connect your appliance to a mobile device. You can conveniently change all settings using the Home Connect® app. Add rinse aid before starting the appliance. Switch on the appliance and set the amount of rinse aid. Add detergent and start the program with the highest cleaning temperature without dishware. To remove any marks from water or other residues, operate the appliance without dishware before using it for the first time. For optimum drying results, use rinse aid intended for household dishwashers. If the rinse aid refill indicator lights up, fill the dispenser with rinse aid.
• Page 12: Add rinse aid up to the max mark. If rinse aid spills out, remove it from the tub. Spilled rinse aid can cause excessive frothing during the wash cycle. To store the setting, press the button for 3 seconds. If there are streaks or water spots on dishware, change the amount of rinse aid. Find out which detergents are suitable for your appliance. Only use detergents that are made for dishwashers, either basic or combination detergents. For the best washing and drying results, use a separate detergent, then add rinse aid separately. Modern, powerful detergents mainly use a low-alkaline formulation with enzymes. Powder detergent is recommended for shorter cycles.
• Page 13: Detergent should be added to the dry detergent dispenser. Liquid detergent works faster and is recommended for shorter cycles without a pre-rinse. The dosage can be adjusted based on the level of soiling. If using tablets, one is sufficient and should be inserted horizontally. Do not use detergents not designated for dishwasher use or those containing chlorine. Liquid hand soap can cause increased frothing and damage the appliance. Detergents marked as ecological may have reduced cleaning effectiveness. Adjust rinse aid and water softening system settings according to the detergent in use. The detergent dispenser will open automatically at the optimum time during the cycle. Use tablets with enhanced drying results for better performance.
• Page 14: Dishware Loading dishware correctly optimizes dishwashing results and prevents damage to dishware and the appliance. Only wash dishware that is suitable for dishwashers. Decorated glassware and aluminum or silver parts may fade or discolor. Avoid loading the dishwasher with paper products or anything other than dishwasher-safe dishware. Only put glasses and china in the dishwasher if labeled dishwasher-safe. Using the appliance saves energy and water compared to hand washing. Load the machine with the specified number of place settings for efficiency. Position items with curves or recesses at an angle for better washing and drying results. Avoid using highly caustic alkaline or highly acidic cleaning solutions. Remove large food remnants from dishware before loading.
• Page 15: Dishware Removing dishware Dishes can be very hot immediately after the cycle ends. Open the door slightly and allow dishes to cool for a few minutes before unloading. To prevent water dripping onto dishware, unload it starting at the bottom and working up. Check the washing tank and accessories for soiling and clean if necessary. Recommended loading patterns. 12 place settings: Lower rack Additional loading patterns for 10 place settings: Lower rack
• Page 16: Basic operation Switching on the appliance requires a short touch. The cycle and option last selected will be set by default. The buttons are touch sensitive and only need a gentle touch. The appliance will automatically switch off after 10 minutes of inactivity. To adjust the wash cycle, select a suitable program by pressing the cycle button. You can set options to complete the chosen wash program. The available options depend on the selected program. You can delay the start of the wash cycle via the Home Connect® app. The wash cycle has ended when no displays on the controls are lit. The appliance has a built-in feature to prevent unintentional operation.
• Page 17: Basic operation Activating the button lock prevents the appliance from being operated accidentally or incorrectly while running. Press for approx. 3 seconds to activate the button lock, which will be automatically deactivated at the end of the cycle. The button lock remains activated with a power failure. Deactivating the button lock requires pressing for approx. 3 seconds. Interrupting the wash cycle involves pressing On/Off to save the program and switch off the appliance. To resume the wash cycle, press On/Off again and then press to continue. Terminating the wash cycle requires cancelling it first by pressing for approx. 4 seconds. All displays light up when the cycle is cancelled, and the residual water is pumped out. The cycle ends after approx. 1 minute once the displays are off. To avoid risk of injury, use caution when opening the door during or after a wash cycle as hot water or steam may escape.
• Page 18: Basic settings allow you to configure your appliance to meet your needs. The basic settings depend on the features of your appliance. You can set or switch off the amount of rinse aid to be dispensed. Intensive drying can be switched on or off for each operation, which may slightly increase the run time. Adjust the signal volume with a scale of 4 levels. You can switch the wireless network connection on or off. The basic setting is not available until the appliance is connected with the Home Connect® app. You can restore changed settings to the factory settings. Connect your appliance to a mobile device to conveniently change all settings using the Home Connect® app. To open the appliance settings, press the button for 3 seconds.
• Page 19: To open the appliance settings, press the button for 3 seconds. The refill indicator for rinse aid flashes. Press the button repeatedly until the Rinse Aid and Sanitize LEDs flash. The factory setting is level 2. To store the setting, press the button for 3 seconds. If the LED is not lit up, Wi-Fi is switched off. This appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via the Home Connect® app. The Home Connect® services are not available in every country. The availability of the Home Connect® function depends on the availability of Home Connect® services in your country.
• Page 20: Home Connect® To be able to use Home Connect®, you must first set up the connection to the WLAN home network and to the Home Connect® app. You can use the Home Connect® app to start the appliance with your mobile device. The Home Connect® app guides you through the entire registration process. Requirements include the appliance being connected to your WLAN home network and the Home Connect® app. The appliance door must be closed to use certain functions. The Customer Service can access your appliance via Remote Diagnostics if requested. You can use the function to update the software of your appliance for optimization or troubleshooting. The Home Connect® app informs you about available software updates. Your appliance will transmit unique identification data to the Home Connect® server during initial registration. You can find the Home Connect® settings in the basic settings for your appliance.
• Page 21: Cleaning and maintenance The filter system removes coarse soiling from the dishwashing cycle. This initial registration prepares the Home Connect® functions for use and is only required when you want to use the Home Connect® functions for the first time. Please note that the Home Connect® functions can be utilized only with the Home Connect® app. To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully. Using detergents containing chlorine may result in harm to health. Never use detergents containing chlorine. Check the filters for residues after each dishwashing cycle. Only use suitable cleaning agents to clean your appliance. Follow the tips on appliance care to make sure your appliance functions properly at all times. Regularly wipe the door seals, the front of the dishwasher and the control panel using a damp cloth and dishwashing liquid.
• Page 22: Cleaning and maintenance Pull the micro filter downward and off. Cleaning the spray arms Limescale and soiling in the dishwashing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove. Press the locking catches together and take the coarse filter upward and out. Pull up the lower spray arm to remove. Clean the filter elements under running water. Carefully remove the rim of debris between the coarse filter and the fine filter. Put the filter system back together. Ensure that the locking catches on the coarse filter click into position. Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign objects. Insert the lower spray arm. Ensure that the arrow markings match up. Insert the upper spray arm and screw firmly in place.
• Page 23: Troubleshooting You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs. Four vertical LEDs all light up at the same time. Not an appliance error. Garbage disposal is still plugged or the drain hose is kinked. Check that the garbage disposal plug is removed and that the drain hose is not kinked. Not an appliance error. The drain pump cover is loose or a foreign object is blocking the pump. Secure the cover of the drain pump so it clicks into place or clean the drain pump. Filters in the water connection of the supply or AquaStop hose are blocked. Switch off the appliance and pull out the power cord plug. Turn off the water faucet and unscrew the water connection. Clean the filter and reinsert it in the supply hose. Check the water connection for leaks and restore the power supply. Install the inlet hose without kinks and turn on the faucet.
• Page 24: Troubleshooting Four vertical LEDs are all flashing. There is a technical issue. Dishware is not dry. No rinse aid used or dosage set too low. Cycle or cycle option has no drying phase, or drying phase is too short. Some option buttons decrease the drying result. Water collects in recesses of dishware or silverware. Position dishware at an angle where possible. The combined detergent used has a poor drying performance. Use rinse aid to improve drying performance. Extra Dry/intensive drying not activated to improve drying performance. Dishware removed too early or drying process not yet ended. Rinse aid used has a limited drying performance. Use a name-brand rinse aid. Silverware is not dry. Silverware not arranged properly in the silverware basket or silverware drawer. Appliance interior still wet after wash cycle. Not an error. Condensation drying creates water droplets in the tub.
• Page 25: Troubleshooting Food remnants on dishware may occur if dishware is placed too close together or the rack is overfilled. Arrange dishware with sufficient space in between to ensure spray jets reach the surfaces. The spray arm rotation may be blocked by improperly arranged dishware. Spray arm nozzles can be blocked and should be cleaned. Dirty filters can affect performance; clean the filters regularly. Filters must be inserted correctly and engaged properly. If the selected wash cycle is too light, choose a more intensive wash program. Avoid pre-rinsing dishware too intensively to ensure proper cycle selection. Tall narrow containers should not be positioned at too great an angle or in corner areas. Detergent residue may occur if the dispenser lid is blocked by dishware.
• Page 26: Troubleshooting Issue Cause and troubleshooting Wipeable or water-soluble coatings may have detergent residue that cannot generally be removed with chemicals. Change your detergent and scrub the appliance by hand. Stubborn white coatings on dishware may also be due to detergent residue. Increase the amount of detergent used or change detergent if too little is being used. Select a more intensive wash program if the selected wash cycle is too light. Tea residue or lipstick marks on dishware may occur if the dishwashing temperature is too low. Use a suitable detergent and follow the manufacturer's instructions for the amount to be used. Only remove large remnants of food and do not pre-rinse dishware to avoid lighter cycles being chosen by sensors. Colored coatings inside the appliance may be due to substances in vegetables or tap water. Plastic parts inside the appliance may become discolored over time but this will not impair functioning.
• Page 27: Troubleshooting There are removable streaks on glasses, glassware with a metallic appearance and silverware. Items of dishware are blocking the dispenser lid. Dishware has been precleaned too intensively. Only remove large remnants of food and do not pre-rinse dishware. Irreversible clouding of glassware. Use dishwasher-proof glasses. Detergent residue is present in the detergent dispenser or the tab collecting tray. Check that the spray arms are not blocked and can rotate freely. Excessive formation of foam occurs. Hand soap got in the rinse aid dispenser. Connection to home network is not established. Check the wireless network connection of your router. Refill indicator for rinse aid lights up. Add rinse aid. Refill indicator for rinse aid does not light up. Rinse aid system is switched off.
• Page 28: Troubleshooting All LEDs light up or flash. Electronics have detected a fault. Press the main switch button for approx. 4 seconds to reset and restart the appliance. If the problem occurs again, switch off the appliance and unplug it for at least 2 minutes before switching it back on. If the problem persists, contact customer service. Water is left in the appliance at the end of the program. The filter system or area under the filters may be blocked. Clean the filters and drain pump. The program has not yet ended; wait until it does or terminate it with reset. Appliance cannot be switched on or operated if a software update is taking place; wait until it finishes. If appliance functions have failed, pull out the power cord or switch off the breaker, wait, and then reconnect. Appliance does not start if the breaker has tripped or the power cord is not inserted properly. Ensure the appliance door is closed properly to avoid interruptions during the wash cycle. Check the power and water supply if the appliance stops during the cycle.
• Page 29: Troubleshooting Appliance door cannot be closed. Check whether the appliance has been installed properly. Lid on the detergent dispenser cannot be closed. Remove detergent residue. Filling valves making knocking noises. Can only be remedied in the home installation. Noise level varies. Make sure the dishware is loaded in the most secure way. Spray arm is striking dishes. Arrange dishware so the spray arms do not strike dishware. Light items of dishware move about during the wash cycle. Position light items of dishware securely. Clean drain pump. Large food remnants or foreign objects can block the drain pump. Use caution when removing parts for cleaning. There may be some sharp debris, such as glass fragments. Disconnect the appliance from the power supply before cleaning. Remove any food remnants or foreign objects in the area of the impeller.
• Page 30: Transportation, storage and disposal To avoid damage to the appliance, empty it before transporting. Always transport the dishwasher upright to prevent residual water getting into the machine's controls. Disconnect the appliance from the power supply before removal. Environmentally sound disposal allows valuable raw materials to be recycled. Avoid a risk of entrapment upon disposal by unplugging the appliance and cutting the power cord. Preparing your unit for vacation includes turning off the main valve and water supply. If your dishwasher will be unused for an extended period in freezing temperatures, have it winterized by an authorized service provider. With any warranty repair, the appliance will be repaired using genuine replacement parts. Detailed information on the warranty period and terms can be found in the Statement of Limited Product Warranty. For assistance with connecting to Home Connect, view instructions on the website.
• Page 31: Customer service Model number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.) You can find the model number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) on the appliance's rating plate. The rating plate is located inside the appliance door. Making a note of your appliance's details and the customer service telephone number will enable you to find them again quickly.
• Page 32: Statement of limited product warranty 5 year limited warranty on dish racks: BSH will replace the upper or lower dish rack if the rack proves defective in materials or workmanship. Lifetime warranty against stainless steel rust through: BSH will repair or replace your dishwasher if the inner liner should rust through. BSH will repair or replace the stainless steel door if the door should rust through. Bosch is under no obligation to provide concessions once this warranty has expired. During this warranty period, Bosch will repair your product without charge if it proves to have been manufactured with a defect. Bosch will replace your product if reasonable attempts to repair it have been made without success. Bosch highly recommends that you do not attempt to repair the product yourself or use a non-authorized service provider. The warranty coverage excludes all defects or damage that are not the direct fault of Bosch. The warranty does not cover use of the product in anything other than its normal, customary and intended manner. In no event shall Bosch have any liability for damage to surrounding property.
• Page 33: Register your appliance to enjoy customized benefits. Simply create a MyBosch account, then register your appliance. You'll find a variety of customized information in MyBosch such as discounts for filters, cleaners, accessories & parts. Easy access to manuals & appliance specifications. Easy access to parts lists. Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration). Bosch is here to support you. We’re here to assist with usage instructions, cleaning tips, accessories & parts, troubleshooting, and repairs. Find online resources such as FAQs, how-to-videos, manuals, warranties and authorized Bosch service. Please have your Model Number (E-Nr) ready when contacting us.