BOSCH SHE4AEM5N Dishwasher

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Dishwasher  

SHE4AEM5N  

[en-us] Use and Care Manual  

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General	Details
Name	BOSCH SHE4AEM5N Dishwasher
Make	Bosch
Language	English
Filetype	PDF (Download)
File size	2.24 MB

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• ALL DISHWASHER INSTRUCTIONS & USER MANUALS
• Bosch

BOSCH SHE4AEM5N Dishwasher Overview

Summary of Contents

• Page 1: Dishwasher SHE4AEM5N Use and care manual
• Page 2: IMPORTANT SAFETY INSTRUCTIONS Safety definitions General information Intended use Restrictive use Grounding instructions Safe use Risk to children State of California Proposition 65 Warning Basic Operation Protection against unintentional operation
• Page 3: Technical specifications Information regarding free and open source software Statement of limited product warranty What this warranty covers and who it applies to How long the warranty lasts Extended warranty Repair/replace as your exclusive remedy Out of warranty product Warranty exclusions Obtaining warranty service
• Page 4: IMPORTANT SAFETY INSTRUCTIONS Always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher. Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. Only use the appliance in enclosed residential space according to the installation manual. Do not allow children to play in or on the dishwasher. When loading items to be washed, locate sharp items so they are not likely to damage the door seal. Do not operate your dishwasher unless all enclosure panels are in place. Follow the safety instructions and directions for use on the detergent and rinse aid product labels.
• Page 5: Preventing material damage Harsh chemicals such as bleach-based products can damage your dishwasher. Do not use harsh chemicals such as bleach-based products to clean your dishwasher. Certain cleaning products may damage the appliance. Do not use a steam cleaner. So as not to scratch the finish on the appliance, do not use sponges with a rough surface or abrasive cleaning agents. Do not use stainless steel polish on an anti-fingerprint finish or a black stainless finish. When the program ends, let the appliance cool down a bit before opening the door. Protect against freezing to avoid possible damage to the fill valve. Damage caused by freezing is not covered by the warranty. Saving energy If you follow these instructions, your appliance will use less power and water. The Normal program is energy-efficient and environmentally friendly. The AquaSensor is an optical measuring device which measures the turbidity of the washing water. You can save water with the AquaSensor. If the soiling level is high, the washing water is drained off and replaced with fresh water. If the soiling level is lower, the washing water is used in the next rinse, reducing water consumption. In the Auto cycles, the temperature and run time are additionally adjusted to the level of soiling.
• Page 6: Familiarizing yourself with your appliance Appliance Rating plate with E number and FD number You will need this data to contact customer service. Detergent dispenser Add detergent to the detergent dispenser. Lower rack Depending on the appliance specifications.
• Page 7: Familiarizing yourself with your appliance The lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms. During the wash cycle, detergent tabs automatically drop out of the detergent dispenser into the tab collecting tray, where they can dissolve fully. The upper spray arm washes the dishware in the upper rack. If the dishware has not been washed properly, clean the spray arms. Rinse aid is added to the dispenser for rinse aid. You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. If you press the ON/OFF button for approx. 3 seconds, you can open the basic settings. Switching on the appliance is detailed on Page 19.
• Page 8: Familiarizing yourself with your appliance Cycle buttons Remote Start Display for remaining time The displays show the remaining time of the wash cycle. Home Connect Starting the wash cycle Rinse aid refill indicator The indicator lights up at the end of the program Sanitize. Once the wash cycle has ended, the display lights up.
• Page 9: Dishwasher cycles overview provides details on different cycles available. Running time varies depending on the selected cycle, water temperature, quantity of dishware, and level of dirt. Consumption values relate to normal conditions and water hardness of 16 - 20 °E. Heavy cycle is for washing pots, pans, and non-fragile dishware with stubborn food remnants. Auto cycle optimizes cleaning based on the soiling of the rinse water. Normal cycle is designed for mixed dishware and silverware with lightly dried-on food remnants. Speed 60® cycle is time-optimized for cleaning mixed dishware and silverware. Energy Guide label is based on the Normal soil sensing cycle. Testing was conducted without rinse aid and with a single dose of detergent. Dish loads should be set according to energy certification test recommendations.
• Page 10: highest position recommended for daily use to wash a full load of normally soiled dishes. you can use the Home Connect app to access additional cycles and options and save them. to save a favorite cycle and option, open the appliance door, press the cycle button until the right cycle is selected, press the relevant options, and then press the Favorite button for 3 seconds. to reset the cycle, use the Home Connect app or reset your appliance back to factory settings. here is an overview of the different options available on your dishwasher. the Extra Dry option increases the final rinse temperature and extends the drying phase for better drying results. the Sanitize option increases temperature and cycle length to achieve sanitation, ideal for cleaning items like chopping boards and baby bottles. only sanitizing cycles are designed to meet requirements for soil removal and sanitation efficacy. you can find an overview of the possible features of your appliance and how to use them here. you can save the selected cycle and option combination via the Home Connect app.
• Page 11: Features Raise or lower the rack evenly to the right level. Upper rack Arrange cups, glasses, and small tableware items in the top rack. Check that the rack is level on both sides. Release the levers. The rack clicks into position. You can adjust the height of the upper rack to make room for larger items. Lower rack To wash large items in the racks, adjust the shelf height of the upper rack. Arrange pans and plates in the lower rack. Silverware basket Arrange the silverware in the silverware basket, ensuring that the items are not nestled together and with the sharp points down.
• Page 12: Features Use the flip tines to position dishware securely, e.g. plates. Use the cup shelf and the space underneath for small cups and glasses or for large items of silverware. You can fold the tines down to arrange pans, bowls, and glasses better. If you do not need the tines, fold them down. Push the lever forward and fold down the tines. If you do not need the cup shelf, you can fold it up. To use the tines again, fold them back up. Set the racks at the right height. Appliance height 34 with silverware basket. Depending on the appliance specifications.
• Page 13: Before using for the first time, you will need to configure the settings. Connect your appliance to a mobile device to change all settings using the Home Connect® app. Add rinse aid up to the max mark. Switch on the appliance and set the amount of rinse aid. If rinse aid spills out, remove it from the tub. Start the program with the highest cleaning temperature without dishware. To remove any marks from water or other residues, operate the appliance without dishware before using it for the first time. For optimum drying results, use rinse aid intended for household dishwashers. If the rinse aid refill indicator lights up, fill the dispenser with rinse aid. Change the amount of rinse aid if there are streaks or water spots on dishware.
• Page 14: Detergent Tabs are perfect for all cleaning functions and do not need to be measured out. Powder detergent is recommended for shorter cycles. Liquid detergent works faster and is recommended for shorter cycles without a pre-rinse. Do not use a detergent which is not designated for dishwasher use or contains chlorine. Liquid hand soap can cause increased frothing and damage the appliance. Detergents marked as ecological generally contain lower levels of active agents or none at all. Adjust the rinse aid and the water softening system settings in accordance with the detergent in use. Only use detergents that are made for dishwashers, either basic or combination detergents. For the best washing and drying results, use a separate detergent, then add rinse aid separately. Modern, powerful detergents mainly use a low-alkaline formulation with enzymes.
• Page 15: Use tablets with enhanced drying results. Only wash dishware that is suitable for dishwashers. Decorated glassware and parts made of aluminum or silver may fade or discolor with dishwashing. Delicate types of glass may turn cloudy after a few wash cycles. Only put glasses and china in the dishwasher if they are labeled dishwasher-safe. If you are using tablets, one is enough. Insert the tablets in a horizontal position. 1.5 to 1.75 Tbsp (20 ml – 25 ml) detergent is sufficient for normal soiling. Avoid damage to glass and dishware. The following types of dishes are not dishwasher-safe: wooden utensils, decorative glassware, and dishes made from copper or tin. Do not use highly caustic alkaline or highly acidic cleaning solutions in the dishwasher.
• Page 16: Do not block the spray arms - make sure that they can turn freely. Do not place small parts in the collecting tray and do not block it with dishware. The water temperature of the cycle is too high and the water is too soft. Select a cycle with lower temperatures. Arrange dishware correctly to optimize the dishwashing result and prevent damage. Avoid loading the dishwasher with paper products, plastic bags, or packing materials. To save energy and water, load the machine with the specified number of place settings. Dishes can be very hot immediately after the cycle ends. Unload the dishwasher starting at the bottom and working up to prevent water dripping. Put heavily soiled dishware in the lower rack for better cleaning results.
• Page 17: Basic operation Your dishwasher has a built-in feature to help prevent unintentional operation, e.g. by children. After starting the appliance, the door has to be closed within 4 seconds, otherwise the operation will be paused. If this occurs, follow the steps below to restart your dishwasher. Press and close the door. The wash cycle will resume. Unintentional operation is activated when pressing Start to begin a wash cycle. Unintentional operation is activated when setting Delay time and pressing Start. Unintentional operation is activated when opening the door while Delay time is active. Unintentional operation is activated when opening the door during a wash cycle. This feature cannot be deactivated.
• Page 18: Basic operation Switching on the appliance Activating the button lock prevents accidental operation while running. The cycle last selected and the option last selected will be set by default. The buttons are touch sensitive and require a quick, gentle touch. The button lock is activated and will be automatically deactivated at the end of the cycle. If you do not perform any actions for 10 minutes, the appliance will automatically switch off. Deactivating the button lock requires a long press. Setting a cycle adjusts the wash cycle to the soiling level of the dishware. To end a cycle early, you will need to cancel it first. You can delay the start of the wash cycle via the Home Connect® app. Always use caution when opening the door during or after a wash cycle as hot water or steam may escape.
• Page 19: Basic settings allow you to configure your appliance to meet your needs. The basic settings depend on the features of your appliance. You can set or switch off the amount of rinse aid to be dispensed. Intensive drying can be switched on or off for each operation, which may increase the run time slightly. Adjusting the signal volume is possible with a scale of 4 levels. You can switch the wireless network connection on or off. The basic setting is not available until the appliance is connected with the Home Connect® app. Restoring changed settings to the factory settings is an option. Initial use settings must be configured after a factory reset. Connecting your appliance to a mobile device allows convenient changes to all settings using the Home Connect® app.
• Page 20: Home Connect® To open the appliance settings, press the button for 3 seconds. The refill indicator for rinse aid flashes. Press the button repeatedly until the Rinse Aid and Sanitize LEDs flash. The factory setting is level 2. To store the setting, press the button for 3 seconds. If the LED is not lit up, Wi-Fi is switched off. This appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via the Home Connect® app. The Home Connect® services are not available in every country. The availability of the Home Connect® function depends on the availability of Home Connect® services in your country.
• Page 21: Home Connect® To be able to use Home Connect®, you must first set up the connection to the WLAN home network and to the Home Connect® app. Remote Start You can use the Home Connect® app to start the appliance with your mobile device. Activating Remote Start The appliance is connected to your WLAN home network. The appliance is connected to the Home Connect® app. A program is selected. Setting up the Home Connect® app Install the Home Connect® app on your mobile device. Start the Home Connect® app and set up access for Home Connect®. Remote Diagnostics The Customer Service can access your appliance via Remote Diagnostics if your appliance is connected to the Home Connect® server. Software update You can use this function to update the software of your appliance for optimization, troubleshooting, or safety-relevant updates. Data Protection See the information on data protection regarding the types of data transmitted to the Home Connect® server during initial registration.
• Page 22: Cleaning and maintenance The filter system removes coarse soiling from the dishwashing cycle. This initial registration prepares the Home Connect® functions for use and is only required when you want to use the Home Connect® functions for the first time. The Home Connect® functions can only be used in conjunction with the Home Connect® app. To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully. Never use detergents containing chlorine. Check the filters for residues after each dishwashing cycle. Only use suitable cleaning agents to clean your appliance. Follow the tips on appliance care to make sure your appliance functions properly at all times. Regularly wipe the door seals, the front of the dishwasher, and the control panel using a damp cloth and dishwashing liquid. If the appliance is not going to be used for a while, leave the door slightly ajar.
• Page 23: Cleaning and maintenance Pull the micro filter downward and off. Insert the filter system into the appliance and turn the coarse filter clockwise. Ensure that the arrow markings match up. Press the locking catches together and take the coarse filter upward and out. Limescale and soiling in the dishwashing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove. Clean the filter elements under running water. Carefully remove the rim of debris between the coarse filter and the fine filter. Put the filter system back together. Ensure that the locking catches on the coarse filter click into position. Pull up the lower spray arm to remove.
• Page 24: Cleaning and maintenance Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign objects. Insert the lower spray arm. The spray arm clicks into position. Insert the upper spray arm and screw firmly in place.
• Page 25: Troubleshooting Four vertical LEDs are all flashing. There is a technical issue. Dishware is not dry. No rinse aid used or dosage set too low. Cycle or cycle option has no drying phase, or drying phase is too short. Select a wash cycle with drying. Water collects in recesses of dishware or silverware. Position dishware at an angle where possible. The combined detergent used has a poor drying performance. Use rinse aid to improve drying performance. Extra Dry/intensive drying not activated to improve drying performance. Activate Extra Dry/intensive drying. Dishware removed too early or drying process not yet ended. Wait until the program ends. Rinse aid used has a limited drying performance. Use a name-brand rinse aid. Silverware is not dry. Silverware not arranged properly in the silverware basket or silverware drawer. Appliance interior still wet after wash cycle. Not an error. Condensation drying creates water droplets in the tub.
• Page 26: Troubleshooting Food remnants on dishware may occur if dishware is placed too close together or the rack is overfilled. Arrange dishware with sufficient space in between to ensure spray jets reach all surfaces. Avoid points of contact to prevent blocking spray arm rotation. Blocked spray arm nozzles can be resolved by cleaning the spray arms. Dirty filters require cleaning to maintain performance. Filters must be inserted correctly and engaged properly. Selecting a wash cycle that is too light may not effectively clean stubborn remnants. Tall narrow containers should not be positioned at too great an angle or in corner areas. The detergent dispenser lid may be blocked by dishware, preventing it from opening. Using the correct wash cycle and detergent type can improve cleaning results.
• Page 27: Troubleshooting Issue Wipeable or water-soluble coatings There is detergent residue inside the appliance or on the door. Change your detergent. Scrub the appliance by hand. There are stubborn white coatings on the dishware. Too little detergent is being used. Increase the amount of detergent used or change detergent. Selected wash cycle is too light. Select a more intensive wash program. Tea residue or lipstick marks on dishware. Dishwashing temperature is too low. Select a program with a higher dishwashing temperature. Dishware has been precleaned too intensively. Only remove large remnants of food and do not pre-rinse dishware. There are colored coatings inside the appliance or on stainless steel dishware. The formation of films is due to substances contained in vegetables or tap water. Clean the appliance. Plastic parts inside the appliance may become discolored over the life of the dishwasher. Discoloration may come about and will not impair functioning of the appliance. There are removable streaks on glasses and silverware. Amount of rinse aid to be dispensed is set too high. Set the rinse aid system to a lower setting. No rinse aid has been added. Add rinse aid.
• Page 28: Troubleshooting There are removable streaks on glasses, glassware with a metallic appearance and silverware. Items of dishware are blocking the dispenser lid. Dishware has been precleaned too intensively, causing sensors to choose a lighter cycle. Only remove large remnants of food and do not pre-rinse dishware. Irreversible clouding of glassware may occur if glasses are not dishwasher-proof. Use dishwasher-proof glasses and avoid a lengthy steam phase. Check that the spray arms are not blocked and can rotate freely. Add detergent to the detergent dispenser only when dry. Hand soap in the rinse aid dispenser can cause excessive foam. Check the wireless network connection of your router if the connection to the home network is not established.
• Page 29: Troubleshooting All LEDs light up or flash. The appliance is reset and restarted. Water is left in the appliance at the end of the program. Filter system or area under the filters is blocked. Appliance cannot be switched on or operated. Software update is taking place. Appliance functions have failed. Pull out the power cord plug or switch off the breaker. Appliance does not start. The breaker has tripped. Appliance door is not closed properly. Close the appliance door. Appliance door cannot be closed. Door lock has been activated.
• Page 30: Transportation, storage and disposal Appliance door cannot be closed. When closed, the appliance door, its decor or attached parts should not knock against adjacent cabinets or the worktop. Lid on the detergent dispenser cannot be closed. Detergent dispenser or lid are blocked by sticky detergent residue. Filling valves making knocking noises. Caused by the domestic installation. No fault present in the appliance. Noise level varies. The noise level can vary, depending on what kind of dishes are loaded and where they are placed. Spray arm is striking dishes. Arrange dishware so the spray arms do not strike dishware. Clean drain pump. Large food remnants or foreign objects can block the drain pump.
• Page 31: Customer service information is crucial for warranty repairs, which will be handled by authorized service providers using genuine replacement parts. For warranty details, refer to the Statement of Limited Product Warranty from your retailer or the website. When contacting customer service, have the model number (E-Nr.), production number (FD), and consecutive numbering (Z-Nr.) ready. Before leaving for vacation, turn off the main water supply valve and the water supply at the nearest point to the dishwasher. If the dishwasher will be unused in freezing temperatures, have it winterized by an authorized service provider. Always transport the appliance upright to prevent damage from residual water. The model number, production number, and consecutive numbering can be found on the appliance's rating plate inside the door. To prepare the appliance for transport, remove dishware, secure loose parts, and ensure it is empty. For draining the appliance, select the cycle with the highest temperature and terminate it after approximately 4 minutes. When disposing of the old appliance, unplug it, cut the power cord, and remove the door to avoid risks.
• Page 32: Technical specifications include weight, voltage, power rating, fuse, water pressure, inlet rate, water temperature, and load capacity. The product has a maximum weight of 60 kg/132 lbs and operates at 120 V, 60 Hz with a power rating of 1440 W. Water pressure ranges from a minimum of 7.25 psi to a maximum of 145 psi. The inlet rate is a minimum of 2.6 gallons per minute, and the hot water temperature should not exceed 140 °F (60 °C). The load capacity is 14 place settings. The product includes software components licensed as free or open source software. The warranty covers defects in materials and workmanship for 365 days from the original delivery date. Cosmetic defects are covered for 30 days from delivery, excluding slight color variations. The source code is available upon request, with a charge for performing the request. The limited warranty applies only to the Bosch appliance purchased for normal household use.
• Page 33: Statement of limited product warranty 5 year limited warranty on dish racks: BSH will replace the upper or lower dish rack if the rack proves defective in materials or workmanship. Lifetime warranty against stainless steel rust through: BSH will repair or replace your dishwasher if the inner liner should rust through. BSH will repair or replace the stainless steel door if the door should rust through. Bosch is under no obligation to provide any concessions once this warranty has expired. During this warranty period, Bosch will repair your product without charge if it proves to have been manufactured with a defect in materials or workmanship. Bosch will not incur any liability for the product if it is located in a remote area or is reasonably inaccessible. The warranty coverage excludes all defects or damage that are not the direct fault of Bosch. Use of the product in anything other than its normal, customary and intended manner is excluded from warranty coverage. Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances are not covered. In no event shall Bosch have any liability for damage to surrounding property.
• Page 34: Register your appliance to enjoy customized benefits. Simply create a MyBosch account, then register your appliance. You'll find a variety of customized information in MyBosch such as discounts for filters, cleaners, accessories & parts. Easy access to manuals & appliance specifications. Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration). Bosch is here to support you. We’re here to assist with usage instructions, cleaning tips, accessories & parts, troubleshooting, and repairs. Find online resources such as FAQs, how-to-videos, manuals, warranties and authorized Bosch service. Please have your Model Number (E-Nr) ready when contacting us. © 2024 BSH Home Appliances Corporation.