BOSCH SGX78B55UC Smart Dishwasher

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Dishwasher  

SGX78B55UC  

[en-us]  

Use and Care Manual  

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General	Details
Name	BOSCH SGX78B55UC Smart Dishwasher
Make	Bosch
Language	English
Filetype	PDF (Download)
File size	2.61 MB

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• ALL DISHWASHER INSTRUCTIONS & USER MANUALS
• Bosch

BOSCH SGX78B55UC Smart Dishwasher Overview

Summary of Contents

• Page 1: Dishwasher SGX78B55UC Use and Care Manual
• Page 2: IMPORTANT SAFETY Safety definitions General information Intended use Restrictive use Grounding instructions Safe use Risk to children Proposition 65 Warnings Preventing material damage Environmental protection and energy-saving
• Page 3: Technical specifications Information regarding free and open source Terminating the wash cycle Switching off the appliance Basic settings Overview of the basic settings Changing the basic settings Home Connect® quick start Remote diagnostics Cleaning and maintenance
• Page 4: Important safety instructions should be read and saved. All instructions must be read carefully before use to reduce risks. Basic safety precautions must be followed when using kitchen appliances. Safety definitions explain the safety signal words used in the manual. Warning indicates that death or serious injuries may occur from non-observance. Caution indicates that minor or moderate injuries may occur from non-observance. Notice indicates potential damage to the appliance or property from non-compliance. Important information and tips are highlighted in notes throughout the manual. Installation instructions and the use and care manual should be read and understood. Keep the manual and product information in a safe place for future reference.
• Page 5: Important safety instructions Read and save these instructions Severe product damage and/or injury could result from the use of unqualified service technicians or non-original parts. NSF/ANSI 184 Certified residential dishwashers are not intended for licensed food establishments. Intended use: Only use this appliance for cleaning household dishware. This appliance is not intended for use by persons with reduced physical, sensory or mental capabilities unless supervised. This appliance must be grounded to a metal, permanent wiring system. Improper connection of the equipment grounding conductor can result in risk of electric shock. Grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
• Page 6: Important safety instructions Read and save these instructions. Check with a qualified electrician if you are in doubt about proper grounding. Follow these safety instructions when using the appliance. Read all instructions before using this dishwasher. Use this dishwasher only for its intended function. Only use recommended detergents or rinsing agents. Do not abuse, sit or stand on the door or dish racks. Hydrogen gas may be produced in a hot water system that has not been used for two weeks. Turn on all hot water faucets before using the dishwasher after a long period of inactivity. Only use the appliance in enclosed residential space according to the installation manual.
• Page 7: Important safety instructions Read and save these instructions The blow opening of the Zeolith container becomes hot and can cause burns. Never touch the blow opening of the Zeolith container. When loading items to be washed, locate sharp items so they are not likely to damage the door seal. Load knives and other sharp utensils with their handles up to reduce the risk of cut-type injuries. Do not wash plastic items unless they are marked dishwasher safe or the equivalent. Do not operate your dishwasher unless all enclosure panels are in place. Do not tamper with or override controls and interlocks. Follow the safety instructions and directions for use on the detergent and rinse aid product labels. Always use caution when opening the door during or following a wash cycle as hot water or steam may escape.
• Page 8: Important safety instructions Read and save these instructions Water and power shut off It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. Risk to children Follow these safety instructions if there are children in your home. To reduce risk of injury to children, observe the following: Do not allow children to play in or on the dishwasher. When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons. Remove the dishwasher door to the washing compartment when removing an old dishwasher for service or discarding. State of California Proposition 65 Warnings This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm.
• Page 9: Preventing material damage Harsh chemicals such as bleach-based products can damage your dishwasher. Do not use harsh chemicals to clean your dishwasher. Unsuitable cleaning products may damage the appliance. Do not use a steam cleaner. To avoid scratching the finish, do not use rough sponges or abrasive cleaning agents. When the program ends, let the appliance cool down before opening the door. If you follow these instructions, your appliance will use less power and water. Use the Normal program for energy efficiency. Protect against freezing to avoid damage to the fill valve. Special salt for dishwashers can damage the tub due to corrosion.
• Page 10: Environmental protection and energy-saving are emphasized in the document. Zeolith drying improves drying efficiency with dry air. To maintain Zeolith drying performance, avoid positioning dishware parts directly in front of the intake or blow openings of the Zeolith container. Heat-sensitive dishware should not be placed in front of the blow opening of the Zeolith container. The AquaSensor is an optical measuring device that measures the turbidity of washing water. Using the AquaSensor can help save water. The operation of the AquaSensor varies based on the selected cycle. High soiling levels result in draining and replacing washing water with fresh water. Lower soiling levels allow the washing water to be reused in the next rinse, reducing water consumption. In Auto cycles, temperature and run time are adjusted according to the level of soiling.
• Page 11: Familiarizing yourself with your appliance Lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms. Detergent tabs automatically drop out of the detergent dispenser into the tab collecting tray. The upper spray arm washes the dishware in the upper rack. Intake opening is required for Zeolith drying. Blow opening is required for Zeolith drying. Rinse aid is added to the dispenser for rinse aid.
• Page 12: Familiarizing yourself with your appliance You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. ON/OFF button and reset button Switching on the appliance Switching off the appliance Terminating the wash cycle Cycle buttons Special salt refill indicator Rinse aid refill indicator Water softening system Starting the wash cycle
• Page 13: Familiarizing yourself with your appliance The display shows information about the remaining run time or basic settings. You can change the basic settings via the display and the setting buttons. Depending on the appliance specifications.
• Page 14: Dishwasher cycles overview The running time may vary depending on the cycle selected. The running time depends on water temperature, quantity of dishware, level of dirt, and selected options. Consumption values relate to normal conditions and a water hardness of 16 - 20 °E. Heavy cycle is for washing pots, pans, non-fragile dishware, and silverware. Auto cycle is sensor controlled for cleaning mixed dishware and silverware. Normal cycle is the most economical for cleaning mixed dishware and silverware. Displayed cycle time indicates an average value. Different influencing factors may result in deviations in running time. Level of soiling affects the choice of cycle. Rinse aid system status can change running time.
• Page 15: Dishwasher cycles include various options tailored for different types of dishware and levels of soiling. Delicate dishware cycle is designed for cleaning fragile items like silverware and stemware. The cycle sequence for delicate dishware includes pre-rinse, cleaning at temperatures between 113 °F and 122 °F, intermediate rinse, final rinse, and drying. Express dishware cycle is time-optimized for lightly adhering fresh food remnants. The cleaning temperature for the express cycle is 113 °F, with a final rinse at 124 °F. Machine care cycle is intended for cleaning the unloaded appliance at a high temperature of 162 °F. The favorite cycle allows for quick cleaning with minimal time and energy usage. Each cycle has specific time, electrical consumption, and water usage parameters. Levels of soiling determine the appropriate cycle to use for effective cleaning. Understanding these cycles helps in selecting the right option for optimal dishwashing results.
• Page 16: Energy Guide label was based on the Normal soil sensing cycle. The unit was tested without any rinse aid in the rinse aid dispenser. A single dose of detergent was inserted into the detergent dispenser, with no detergent being used in the prewash. We recommend that dish loads have the rack position set in the highest position. Recommended for daily, regular or typical use to completely wash a full load of normally soiled dishes. With this function, you can save a combination of a Cycle and an Option. The pre-rinse cycle is pre-programmed to this button and is fine for all types of dishware. Patented technology thoroughly dries dishes and plastics such as baby bottles and food storage containers. Natural minerals transform moisture into heat to get dishes, even plastics, 60% drier. You can use the Home Connect app to download additional Cycles and Options and save them.
• Page 17: Features overview of the appliance and usage. Half load option recommended for small loads. Less detergent is needed for half loads. Run time is shortened with half load. Energy and water consumption are reduced with half load. Upper rack is for cups, glasses, and small tableware. Sanitize option increases temperature for better hygiene. Adjusting upper rack allows for larger items. Only sanitizing cycles meet soil removal and sanitation efficacy. Not all cycles guarantee sanitization performance.
• Page 18: Features Press in the right and left hand levers on the outside of the rack. Large plates up to a diameter of 12 inches can be arranged in the lower rack. Raise or lower the rack evenly to the right level. Check that the rack is level on both sides. Release the levers; the rack clicks into position. Slide the rack in. Arrange the silverware in the silverware basket, ensuring that the items are not nestled together and with the sharp points down. The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down. Do not allow children to handle or play near knives and sharp utensils.
• Page 19: Features If you do not need the cup shelf, you can fold it up. Use the flip tines to position dishware securely, e.g. plates. Arrange silverware in the silverware drawer. You can fold the tines down to arrange pans, bowls, and glasses better. If you do not need the tines, fold them down. Push the lever forward and fold down the tines. Arrange silverware with the points and sharp edges down. Use the cup shelf and the space underneath for small cups and glasses or for large items of silverware. To use the tines again, fold them back up. The tines click into position.
• Page 20: Before using for the first time Use the small items holder to arrange small items of dishware, e.g. light plastic parts. Set the racks at the right height. Add special salt. Add rinse aid. Switch on the appliance. Set the water softening system. Set the amount of rinse aid. Add detergent. Start the program with the highest cleaning temperature without dishware. Before the first use, or after a factory reset, you will need to configure the settings.
• Page 21: Water softening system Hard water leaves limescale on dishware and may block parts of the appliance. To ensure good dishwashing results, treat the water with special salt and the water softening system. Water with a hardness above 9 °E must be softened. Overview of water hardness settings You can find out how hard your water is from your local water company or by using a water hardness tester. Set the water hardness determined on your appliance. With a water hardness of 0 - 8 °E, you can dispense with special salt for dishwashers and switch off the water softening system. Setting the water softening system Determine the water hardness and the appropriate setting value. Press to open the basic settings.
• Page 22: Water softening system The display shows Hxx. Only use special salt specified for dishwashers. Do not use salt tablets or table salt. The value H00 is set at the factory. Add the special dishwasher salt to the dispenser. You can use special dishwasher salt to soften the water. Fill the dispenser completely with the salt. If the salt refill indicator lights up, add special dishwasher salt to the dispenser just before the cycle starts. Detergent may damage the water softening system. To avoid damage to the appliance, only switch off the water softening system in specific cases.
• Page 23: Rinse aid system The water hardness is 0 - 8 °E. Add rinse aid up to the max mark. You can omit special salt. The water softening system is switched off and the salt refill indicator is deactivated. If rinse aid spills out, remove it from the tub. Spilled rinse aid can cause excessive frothing during the wash cycle. For optimum drying results, use rinse aid. Only use rinse aid intended for household dishwashers. If there are streaks or water spots on dishware, change the amount of rinse aid.
• Page 24: Detergent agents are generally used to remove colored stains, e.g. tea or ketchup. If you choose not to use rinse aid, you can turn the rinse aid system off. Rinse aid within a combination detergent has limited effectiveness. Tabs are perfect for all cleaning functions and do not need to be measured out. With shorter cycles, sometimes tabs do not dissolve entirely and leave residues of detergent. Powder detergent is recommended for shorter cycles. Liquid detergent works faster and is recommended for shorter cycles without a pre-rinse. Only use detergents that are made for dishwashers, either basic or combination detergents. For the best washing and drying results, use a separate detergent, then add special salt and rinse aid separately. Modern, powerful detergents mainly use a low-alkaline formulation with enzymes.
• Page 25: Detergent To prevent sticking, only touch detergents in a water-soluble pouch with dry hands and only place them in a dry detergent dispenser. Do not use a detergent which is not designated for dishwasher use or contains chlorine. Liquid hand soap can cause increased frothing and damage the appliance. Use tablets with enhanced drying results. Follow the instructions on detergents in everyday use. Detergents marked as ecological generally contain lower levels of active agents or none at all. Adjust the rinse aid and the water softening system settings in accordance with the detergent in use. Combination detergents with salt replacement substances can only be used up to a certain water hardness. For the best washing and drying results, we recommend using special salt from a water hardness of 17 °E. Any rinse aid component of a combination detergent has limited effectiveness.
• Page 26: Dishware Only put glasses and china in the dishwasher if they are labeled dishwasher-safe. Delicate types of glass may turn cloudy after a few wash cycles. Avoid damage to glass and dishware. The detergent dispenser will open automatically at the optimum time during the cycle. Powder or liquid detergent will spread around the washing tank and dissolve there. The following types of dishes are not dishwasher-safe: wooden utensils, decorative glassware, antique dishes, artistic handmade pottery, and plastic parts that are not heat-resistant. Tablets will fall into the tablet collecting tray and dissolve in the right dosage. Do not place any other objects in the tablet collecting tray to ensure that tablets can dissolve evenly. Only wash dishware that is suitable for dishwashers. The chemical composition of the detergent may cause damage to gentle dishes.
• Page 27: Dishware and the appliance. The noise level may also vary depending on the items placed in your dishwasher. Avoid dishwasher damage. Do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware. Using the appliance allows you to save energy and water compared to doing dishes by hand. To save energy and water, load the machine with the number of place settings specified. For better washing and drying results, position items with curves or recesses at an angle so water can run off. Remove large remnants of food from dishware. To save resources, do not pre-rinse dishware under running water. Arrange dishware correctly to optimize the dishwashing result and prevent damage to both dishware.
• Page 28: Dishware Put heavily soiled dishware in the lower rack, e.g. pans. The more powerful spray jet ensures that the dishwashing result will be better. To avoid damage to dishware, arrange it so it is stable and cannot tip over. Check the washing tank and accessories for soiling and clean if necessary. To avoid injury, arrange silverware with the points and sharp edges facing down. Position containers with the openings facing down so no water can collect in them. Do not block the spray arms - make sure that they can turn freely. Do not place small parts in the collecting tray and do not block it with dishware so as not to obstruct the lid of the detergent dispenser. Dishes can be very hot immediately after the cycle ends. Open the door slightly and allow dishes to cool for a few minutes before unloading. To prevent water dripping onto dishware, unload it starting at the bottom and working up.
• Page 29: Basic operation Your appliance is equipped with a function that helps to prevent unintentional operation, e.g. by children. After starting the appliance, the door has to be closed within 4 seconds, otherwise the operation will be paused. This function cannot be deactivated. Pressing Start to begin a wash cycle. Setting Delay time and pressing Start. Opening the door while Delay time is active. Opening the door during a wash cycle. The program last selected and the additional function last selected will be set by default. If you do not perform any actions on the appliance for 10 minutes, it will automatically switch off. To adjust the wash cycle to the soiling level of the dishware, select a suitable programme.
• Page 30: Basic operation involves setting the cycle and observing the remaining run time on the display. You can only change a cycle in progress if you cancel it first. The appliance automatically switches off 10 minutes after the wash cycle ends to save energy. Options can be set to complete the chosen wash program, depending on the selected program. You can delay the start of the wash cycle by up to 24 hours. To end a cycle early, you must cancel it first. The wash cycle has ended when the display shows 0h:00m. If adding more dishware while running, avoid using the collecting tray as a handle for the upper rack.
• Page 31: Basic operation Switching off the appliance To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided. Please note the information on preventing material damage. Press On/Off.
• Page 32: Basic settings You can configure the basic settings for your appliance to meet your needs. The basic settings depend on the features of your appliance. Set the water softening system to your water hardness. Level H00 switches the water softening system off. Set the amount of rinse aid. Switch the rinse aid system off with level r00. The temperature is increased during the final rinse, which improves the drying result. Not suitable for delicate items of dishware. Switch Intensive drying on d01 or off d00. Factory setting may vary according to model.
• Page 33: Basic settings Switch InfoLight on or off. While the program is running, a spot of light is projected onto the floor below the appliance door. This light will not be visible if the appliance is installed at eye level with the cabinet front fitted flush. If the appliance door is not completely closed, the spot of light will flash. The program has ended when the spot of light is no longer visible on the floor. Level I00 switches InfoLight off. Adjusting the signal volume. Level b00 switches the signal tone off. Switch the wireless network connection on or off. The basic setting is not available until you have connected the appliance with the Home Connect® app.
• Page 34: Home Connect® Basic setting Remote Start The following settings are possible: With the setting rc0, the option is permanently deactivated. With the setting rc1, the option can be selected via the button. With the setting rc2, the option is permanently activated. The basic setting is not available until you have connected the appliance with the Home Connect® app. Factory setting Starting with Restore changed settings to the factory settings. The settings for initial use must be configured. This appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via the Home Connect® app.
• Page 35: Home Connect® function depends on the availability of Home Connect® services in your country. Start the Home Connect® app and set up access for Home Connect®. The Home Connect® app guides you through the entire registration process. To be able to use Home Connect®, you must first set up the connection to the WLAN home network and to the Home Connect® app. The appliance receives signals from the WLAN home network at its installation location. Follow the instructions in the Home Connect® app to implement the settings. The appliance door must be closed. Consult the Home Connect® documents supplied. Adapt Home Connect® to your needs through the basic settings for your appliance. Which settings the display shows will depend on whether Home Connect® has been set up and whether the appliance is connected to your home network.
• Page 36: Home Connect® You can use the Home Connect® app to start the appliance with your mobile device. You can use this function to update the software of your appliance, e.g. for optimization, troubleshooting or safety-relevant updates. The Home Connect® app informs you about available software updates. Please see the information on data protection. Your appliance will transmit the following types of data to the Home Connect® server during initial registration: unique appliance identification, security certificate of the Wi-Fi communication module, current software and hardware version, status of any previous reset to factory settings, connection status to your WLAN home network, connection status to the Home Connect® app, selected settings, and program selection. This initial registration prepares the Home Connect® functions for use and is only required when you want to use the Home Connect® functions for the first time. The Customer Service can access your appliance via Remote Diagnostics if you ask them to do so. Home Connect® functions can be utilized only with the Home Connect® app. Information on data protection can be called up in the Home Connect® app. Further information and details about the availability of Remote Diagnostics in your country.
• Page 37: Cleaning and maintenance To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully. Only use suitable cleaning agents to clean your appliance. Follow the tips on appliance care to make sure your appliance functions properly at all times. Using detergents containing chlorine may result in harm to health. Never use detergents containing chlorine. Regularly wipe the door seals, the front of the dishwasher, and the control panel using a damp cloth and dishwashing liquid. If the appliance is not going to be used for a while, leave the door slightly ajar. Deposits, e.g. from food remnants and limescale, can cause your appliance to malfunction. To avoid these problems and reduce odors, we recommend cleaning your appliance at regular intervals. Machine Care combined with machine cleaning products will provide the right care for your appliance. Machine Care is a program which removes various deposits in one wash cycle.
• Page 38: Cleaning and maintenance Phase removal of cleaner placement Grease and limescale liquid machine care To ensure optimal cleaning performance, the program doses the cleaners independently of each other during the relevant cleaning phase. Run Machine Care without dishes if the indicator for Machine Care lights up on the control panel. If your appliance does not have a reminder function, we recommend performing Machine Care every 2 months. Follow the safety instructions given on the packagings of the machine care products and machine cleaners. Only use machine care products specially designed for dishwashers. Make sure that there are no aluminum items in the interior of the appliance. For optimal cleaning performance, ensure the correct placement of cleaners.
• Page 39: Cleaning and maintenance The filter system removes coarse soiling from the dishwashing cycle. Check the filters for residues after each dishwashing cycle. Turn the coarse filter counter-clockwise and take out the micro filter. Clean the filter elements under running water. Carefully remove the rim of debris between the coarse filter and the fine filter. Ensure that foreign objects do not fall into the sump. Put the filter system back together. Ensure that the locking catches on the coarse filter click into position.
• Page 40: Cleaning and maintenance Insert the filter system into the appliance and turn the coarse filter clockwise. Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign objects. Ensure that the arrow markings match up. Insert the lower spray arm. The spray arm clicks into position. Insert the upper spray arm and screw firmly in place. Limescale and soiling in the dishwashing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove. Pull up the lower spray arm to remove.
• Page 41: Troubleshooting You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting customer service. This may avoid unnecessary repair costs. E:20-60 lights up alternately. Appliance has detected that the heating element is calcified. Descale the appliance. Operate the appliance with the water softening system. E:21-30 lights up alternately. Intake opening of Zeolith container is covered by items of dishware. Rearrange the dishware in the appliance so the intake opening of the Zeolith container is no longer obstructed. E:30-00 lights up alternately. Water protection system is activated. Turn off the water faucet. Call customer service. E:31-00 lights up alternately. Water protection system is activated. Turn off the water faucet. Call customer service. E:32-00 lights up alternately or indicator for water supply lights up. Inlet hose is kinked. Install the inlet hose without kinks. Water faucet is turned off. Turn on the faucet. Water faucet is clogged or calcified. The flow rate must be at least 10 l/min when the water supply is open. Filters in the water connection of the supply or AquaStop hose are blocked. Switch off the appliance. Pull out the power cord plug. Turn off the water faucet. Unscrew the water connection.
• Page 42: Troubleshooting E:32-00 lights up alternately or indicator for water supply lights up. Remove the filter from the supply hose. Clean the filter. Reinsert the filter in the supply hose. Screw the water connection back on. Check the water connection for leaks. Restore the power supply. Switch the appliance on. E:34-00 lights up alternately. Water is continuously running into the appliance. Turn off the water faucet. E:61-02 lights up alternately. Not an appliance error. The drain pump cover is loose or a foreign object is blocking the pump. Secure the cover of the drain pump so it clicks into place or clean the drain pump. E:61-03 lights up alternately. Not an appliance error. Garbage disposal is still plugged or the drain hose is kinked. Check that the garbage disposal plug is removed and that the drain hose is not kinked.
• Page 43: Troubleshooting Issue Cause and troubleshooting E:61-03 lights up alternately. Water is not draining. Not an appliance error. High loop is missing and/or debris flushed back into drain hose and blocked it. Be sure there is a high loop in the drain hose and that no debris has flushed back into the hose. E:90-01 lights up alternately. Power voltage is too low. Call an electrician. Have the power voltage and electrical installation checked by an electrician. E:92-40 lights up alternately. Filters are soiled or blocked. Clean the filters. A different error code appears in the display window. There is a technical issue. If the problem occurs again, contact customer service and give the error code. Dishware is not dry. No rinse aid used or dosage set too low. Add rinse aid.
• Page 44: Troubleshooting Dishware is not dry. Cycle or cycle option has no drying phase, or drying phase is too short. Select a wash cycle with drying. Some option buttons decrease the drying result. Water collects in recesses of dishware or silverware. Position dishware at an angle where possible. The combined detergent used has a poor drying performance. Use rinse aid to improve drying performance. Activate Extra Dry/intensive drying to improve drying performance. Silverware not arranged properly in the silverware basket or silverware drawer.
• Page 45: Troubleshooting Appliance interior still wet after wash cycle. Not an error. Condensation drying creates water droplets in the tub. This is normal. No action required. Food remnants on dishware. Dishware was placed too close together or rack is overfilled. Arrange dishware with sufficient space in between. Spray arm rotation is blocked. Arrange dishware so it does not obstruct spray arm rotation. Spray arm nozzles are blocked. Clean the spray arms. Filters are dirty. Clean the filters. Filters are inserted incorrectly and/or not engaged. Insert the filters properly and twist filters into place. Selected wash cycle is too light. Select a more intensive cycle. Dishware has been precleaned too intensively. Only remove large remnants of food and do not pre-rinse dishware. Tall narrow containers in corner areas are not rinsed out adequately. Do not position tall narrow containers at too great an angle or in corner areas. Upper rack on right and left not set to same height. Set the upper rack on the right and left to the same height.
• Page 46: Troubleshooting Detergent residue in the appliance can occur if the lid of the detergent dispenser is blocked by items of dishware. Arrange dishware in the upper rack so the tab collecting tray is not obstructed by dishware. Do not place dishware or fragrance dispensers in the tab collecting tray. Position the tab in the detergent dispenser crosswise, not vertically. Select a more intensive wash cycle or use powder detergent if tabs are used in the quick or short cycle. Water spots on plastic parts are visible after drying due to droplet formation. Select a more intensive program and position dishware at an angle to reduce water spots. Use rinse aid and set the water softening system higher to improve results. There may be detergent residue that cannot generally be removed with chemicals. Adjust the water softening system correctly to prevent white coating deposited inside the appliance.
• Page 47: Troubleshooting Issue Cause and troubleshooting Special salt dispenser is not screwed tight. Screw the special salt dispenser tight. There are stubborn white coatings on the dishware, inside the appliance or on the door. Change your detergent. Scrub the appliance by hand. Hardness range is set incorrectly or the water hardness is too high. Set the water softening system to the water hardness or add special salt. 3in1/organic/eco detergent is not effective enough. Set the water softening system to the water hardness and use separate detergents. Too little detergent is being used. Increase the amount of detergent used or change detergent. Selected wash cycle is too light. Select a more intensive wash program. Dishwashing temperature is too low. Select a program with a higher dishwashing temperature. Dishware has been precleaned too intensively. Only remove large remnants of food and do not pre-rinse dishware. The formation of films is due to substances contained in vegetables or tap water. Clean the appliance. You can remove coatings with mechanical cleaning or a machine cleaning product.
• Page 48: Troubleshooting There are colored coatings on silver or aluminum dishware. The formation of films is due to metal components inside the appliance or on stainless steel dishware that are difficult or impossible to remove. You can remove coatings with mechanical cleaning or a machine cleaning product. There are colored deposits that are easy to remove inside the appliance. Check the setting of the water softening system. Plastic parts inside the appliance may become discolored over the life of the dishwasher. Discoloration may come about and will not impair functioning of the appliance. Dishwashing temperature is too low. Select a program with a higher dishwashing temperature. Amount of rinse aid to be dispensed is set too high.
• Page 49: Troubleshooting There are removable streaks on glasses, glassware with a metallic appearance and silverware. Items of dishware are blocking the dispenser lid. Do not place dishware or fragrance dispensers in the tab collecting tray. Dishware has been precleaned too intensively. Only remove large remnants of food and do not pre-rinse dishware. Glasses are not dishwasher-proof, only suitable for dishwashers. Use dishwasher-proof glasses. Avoid a lengthy steam phase after the wash cycle ends. Check that the spray arms are not blocked and can rotate freely. Change the brand of detergent if excessive foaming occurs.
• Page 50: Troubleshooting WLAN display is flashing. Connection to home network is not available. Activate the wireless network connection on your router. Home Connect cannot be implemented correctly. Please consult the documents supplied for Home Connect®. There is a technical error. Please consult the information on support in the documents supplied for Home Connect®. Special salt refill indicator lights up. Insufficient special salt. Add special salt. Sensor does not detect special salt tablets. Do not use special salt tablets. Refill indicator for special salt does not light up. Water softening system is switched off. Set the water softening system. Refill indicator for rinse aid lights up. No rinse aid. Add rinse aid. Set the amount of rinse aid to be dispensed. Rinse aid system is switched off. Set the amount of rinse aid. Display flashes. Appliance door is not closed properly. Close the appliance door.
• Page 51: Troubleshooting All LEDs light up or flash. Electronics have detected a fault. Press the main switch button for approx. 4 seconds. The appliance is reset and restarted. If the problem occurs again, switch off the appliance and unplug the power plug. UP appears on the display. A software update is available. Press the remote start button to install the software update. Water is left in the appliance at the end of the program. The filter system or area under the filters is blocked. Clean the filters and drain pump. The appliance cannot be switched on or operated. A software update is taking place. Appliance functions have failed. Pull out the power cord plug or switch off the breaker. The appliance does not start. The breaker has tripped. Check the relevant breaker.
• Page 52: Troubleshooting Appliance does not start. Check whether the power cord plug is properly inserted in the power outlet and on the rear of the appliance. Appliance door is not closed properly. Close the appliance door. Appliance stops during the cycle or cuts out. Power and/or water supply has been interrupted. Check the power supply. Check the water supply. Appliance door cannot be closed. Door lock has been activated. Close the appliance door with greater force. Check whether the appliance has been installed properly. Lid on the detergent dispenser cannot be closed. Detergent dispenser or lid are blocked by sticky detergent residue. Remove detergent residue. Noise level varies. The noise level can vary, depending on what kind of dishes are loaded and where they are placed. Make sure the dishware is loaded in the most secure way, resting on the tines and not hitting each other.
• Page 53: Troubleshooting Noise level varies - Arrange dishware so the spray arms do not strike dishware. - Distribute the dishware evenly. - Load the appliance with more dishware. - Position light items of dishware securely. Clean drain pump - Large food remnants or foreign objects can block the drain pump. - The drain pump must be cleaned if the dishwashing water no longer drains properly. - Use caution when removing parts for cleaning.
• Page 54: Transportation, storage and disposal To avoid damage to the appliance, empty it before transporting. Always transport the dishwasher upright to prevent residual water getting into the machine's controls and damaging the appliance. Disconnect the appliance from the power supply. Remove dishware from the appliance. Secure loose parts. Turn off the water faucet. Detach the drain connection. Detach the water connection. Preparing your unit for vacation includes turning off the main valve and the water supply. Environmentally sound disposal allows valuable raw materials to be recycled.
• Page 55: Customer service details are important for quick reference. For warranty repairs, authorized service providers use genuine replacement parts. Information on warranty periods and terms can be found in the Statement of Limited Product Warranty. When contacting customer service, have the model number (E-Nr.), production number (FD), and consecutive numbering (Z-Nr.) ready. BSH compensates for damage caused by faults in the AquaStop system under specific conditions. Compensation is provided for water damage due to defects in materials or workmanship in the AquaStop system. Warranty claims require the AquaStop appliance to be installed and connected correctly. The warranty does not cover defective feed lines or fittings leading to the AquaStop connection. The model number (E-Nr.), production number (FD), and consecutive numbering (Z-Nr.) can be found on the appliance's rating plate. The rating plate is located inside the appliance door.
• Page 56: Technical specifications Weight: Max. 60 kg/132 lbs Voltage: 120 V, 60 Hz Power rating: 1440 W Fuse: 12 A Water pressure: Min. 7.25 psi (50 kPa), Max. 145 psi (1000 kPa) Inlet rate: Min. 2.6 gal/min Water temperature: Cold water; Hot water max.: 140 °F/ (60 °C) Load capacity: 15 place settings Information regarding free and open source software This product includes software components that are licensed as free or open source software.
• Page 57: Statement of limited product warranty Bosch appliance sold for normal household use. Product must be new and purchased from an authorized dealer. Cosmetic warranty lasts for thirty days from delivery. Cosmetic warranty excludes slight color variations. Warranty applies within the United States or Canada. Extended warranty applies to original and succeeding owners. Five-year limited warranty on electronics for defects. Five-year limited warranty on dish racks for defects. Lifetime warranty against stainless steel rust through. Product is warranted free from defects for 365 days from delivery.
• Page 58: Register your appliance to enjoy customized benefits. Simply create a MyBosch account, then register your appliance. You'll find a variety of customized information in MyBosch. Discounts for filters, cleaners, accessories & parts. Easy access to manuals & appliance specifications. Expert tips & tricks for your appliance. Warranty extension options after appliance registration. Bosch is here to support you. Find online resources such as FAQs, how-to videos, manuals, warranties, and authorized Bosch services. Please have your model number ready when contacting us.