Mercury DW60M6055FS-SA Dishwasher
8.5
Mobile handsets are compatible with Mercury SIM cards. If your mobile service is with another provider, please contact
them for information on SIM card compatibility.
9
CHANGES TO YOUR JOINING BONUS
9.1
Once the Term of this offer commences you will not be able to change your chosen joining bonus, unless one of the
following applies:
(a)
(b)
where an incorrect joining bonus is delivered by Mercury (or its representatives) to you; and/or
where an exchange occurs pursuant to your rights under the Consumer Guarantees Act 1993, due to a fault with
the joining bonus.
9.2
9.3
If an incorrect joining bonus is delivered, that joining bonus must remain unopened in its original packaging.
If you have chosen a mobile handset as your joining bonus and separately signed up for a new Mercury mobile service, your
SIM card will be sent when your mobile service commences. Your mobile handset will be dispatched after commencement
of this offer, which may be different to your mobile service commencement date.
10
CHANGES TO UPGRADES
10.1
If you have chosen to make a top-up payment to upgrade your joining bonus, and subsequently wish to change your
joining bonus, Mercury may in its discretion permit that change prior to the commencement of the Term.
10.2
10.3
10.4
If your new joining bonus selection also requires a top-up payment, you will need to make a new top-up payment for the
new joining bonus you have selected. Your top-up payment for your previously selected joining bonus upgrade will be
refunded.
If your new joining bonus selection is available on your broadband plan without a top-up payment being required, your top-
up payment for your previously selected joining bonus upgrade will be refunded. If you cancel prior to the start of the Term
your top-up payment will be refunded.
All refunds will be made to your nominated bank account within 10 days of the change or cancellation (as applicable).
11
CHANGES TO YOUR BROADBAND PLAN BEFORE TERM COMMENCEMENT
11.1
If you change your broadband plan selection prior to the commencement of the Term, please contact Mercury for details of
the impact this may have on your selected joining bonus.
(a)
(b)
(c)
If your selected joining bonus is available without payment on your new broadband speed, any top-up payment
you may have made will be refunded.
If your selected joining bonus requires a top-up payment on your new broadband plan, you will need to make a
new top-up payment.
If your selected joining bonus is available for a different top-up payment amount on your new broadband plan,
you will need to make a new top-up payment, and your previous payment will be refunded.
11.2
All refunds will be made to your nominated bank account within 10 days of the change or cancellation (as applicable).
12
CHANGES TO PRICING
12.1
The price for your broadband plan applies for the Term. However, if you switch or terminate your electricity services during
the Term, your broadband price will no longer be fixed and may be subject to change. You will be given notice of any
change in accordance with Mercury’s General Terms and Conditions for Residential Customers.
12.2
12.3
Your electricity and (if applicable), piped gas and LPG pricing may be subject to change at any time during the Term.
If you have electricity and either piped gas and/or LPG with Mercury at the same address (determined by Electricity and
Gas registry data provided to Mercury), you will receive a 15 cent per day Dual Fuel Discount. The Dual Fuel Discount will be
applied as a credit to your bill each month. If you no longer have both electricity and either piped gas or LPG at the same
address with Mercury, you will not receive the Dual Fuel Discount.
12.4
12.5
12.6
At the end of the Term, plan prices and any discounts may be subject to change. You will be given notice of any changes in
accordance with Mercury’s General Residential Terms.
If during the Term you move to a different property, your energy pricing and Dual Fuel Discount may be different at your
new property.
If during the Term you move to a different property, you must remain on the same broadband service you signed up for as
part of this offer, and retain your electricity service. If that broadband service is not available at the new property, you must
retain a broadband service with us in order to remain eligible for this offer.
12.7
There are no upfront installation costs on standard fibre broadband installations if you’re not already connected to fibre.
If your home is more than 200m from where the fibre cable access point is on the street, or you need additional internal
wiring, there may be an additional installation cost.
13
ROUTER REQUIREMENTS
13.1
Customers who choose a fibre service can choose to receive a Mercury router, or to bring their own device, subject to the
device meeting the specifications for a router compatible with Mercury’s fibre services. These specifications are available
at mercury.co.nz/fibre-BYOD-specs. Using a non-compatible router means you may not be capable of receiving the stated
speeds for Mercury’s fibre services.
13.2
Customers who choose wireless broadband will require a Mercury router for this service.
Page 3 of 7
MCY00013- YC T2 - 15/11/23
13.3
A $14.95 postage and handling charge will apply for the delivery of all Mercury-issued routers.
14
BROADBAND BUNDLE DISCOUNT
14.1
As part of this offer, you’ll have energy and broadband with Mercury, so we will apply a $15 per month discount on your
chosen broadband package – the Broadband Bundle Discount. This will apply from the start of the Term.
14.2
14.3
The discounted broadband prices (with the Broadband Bundle Discount applied) are shown in the table below.
You will continue to receive the Broadband Bundle Discount for your chosen broadband plan, as long as you continue to
keep a broadband service and an electricity or gas service with Mercury.
Service
Months
(All rates in this table are shown after Mercury’s
$15 Broadband Bundle Discount has been applied.)
1-24
With Phone
Naked
$69
120GB (Capped) Wireless Broadband
300GB Urban Wireless Broadband
300GB Rural Wireless Broadband
$79
$84
$149
$74
$139
1000GB Wireless Broadband
(specific availability restrictions apply)
$89
$79
FibreClassic
FibreMax
$106
$121
$101
$116
15
CHANGING YOUR BROADBAND PLAN DURING THE TERM
15.1
The following changes are permitted during the Term:
(a)
(b)
(c)
(d)
FibreMax customers with a Tier One joining bonus can switch to FibreClassic during the Term.
FibreClassic customers can upgrade to FibreMax during the Term.
Wireless broadband customers may upgrade to fibre during the Term, subject to fibre availability at the property.
Wireless broadband customers may be able to change between wireless broadband plans during the Term.
Changing between wireless broadband plans is subject to availability. Wireless broadband customers may switch
to a wireless broadband plan with a lower data allowance. However, Mercury cannot guarantee that a higher data
allowance will be available in future if customers wish to switch back to a higher allowance plan.
15.2
The following changes are not permitted during the Term:
(a)
(b)
Changing from FibreMax to FibreClassic if a Tier Two or Tier Three joining bonus has been selected.
Moving from a fibre plan to a wireless broadband service.
16
WIRELESS BROADBAND
16.1
16.2
This section 16 applies to customers who select a wireless broadband service.
Wireless broadband services are not available in all areas, or to all properties or customers within availability areas. In
addition, the 1000GB plan is available only in limited areas proximate to cellphone towers. Please contact us or see our
website to determine whether wireless broadband is available at your address.
16.3
16.4
If you have chosen a capped wireless broadband plan, any unused data from your monthly data allowance will not be
carried forward to the following month.
Additional data packs are available for capped wireless broadband plans and charged at $10 for 10GB. Data packs are either
automatically or manually applied. A one-off 10GB data pack is automatically applied when the full monthly data allowance
on your capped wireless broadband plan has been consumed (if no manual data packs have been added already, otherwise
it will activate after the manually added data pack has been consumed). There is only one automatically applied data pack
available per month. There are 4 manual data packs available for purchase per month for the capped wireless broadband
plans. Data packs are available for use for 30 days from purchase.
16.5
16.6
If you have chosen a wireless broadband plan that is not a capped plan, any unused data from your monthly data allowance
will not be carried forward to the following month. Once your full monthly data allowance has been consumed the
maximum speeds for your wireless broadband plan will be reduced to 5Mbps until your monthly plan renewal date. Where
your maximum speeds have been reduced, you will still be able to use your wireless broadband but you may experience
some degradations (such as lower video resolution) when watching video, streaming or loading images. Your speeds may
be less than 5Mbps during the period that your maximum speeds are reduced because of other factors that affect wireless
broadband speeds (see Mercury’s Phone and Internet Terms for details).
You will be able to check on your data usage, but we are unable to show your data usage in real time. It is updated
approximately every hour and, under normal conditions, will reflect usage up to 4 hours earlier. However, in some
circumstances, such as when there are large numbers of users on the internet, it can sometimes take longer for your usage
information to be updated, particularly at the end of your billing month. It is important that you take this into account when
tracking your usage. Whilst we will use our best endeavours to notify you when you have used 80% of your data and 100%
of your data, it is ultimately your responsibility to manage and monitor how many megabytes or gigabytes of data you have
used.
Page 4 of 7
MCY00013- YC T2 - 15/11/23
| General | Details |
|---|---|
| Name | Mercury DW60M6055FS-SA Dishwasher |
| Make | Mercury |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.07 MB |
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