Gaggenau DF211700 Dishwasher

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Gaggenau  

en-us Use and Care Manual  

DF211700  

Dishwasher  

VIEW FULL SCREEN PDF MANUAL

General	Details
Name	Gaggenau DF211700 Dishwasher
Make	Gaggenau
Language	English
Filetype	PDF (Download)
File size	2.68 MB

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• ALL DISHWASHER INSTRUCTIONS & USER MANUALS
• Gaggenau

Gaggenau DF211700 Dishwasher Overview

Summary of Contents

• Page 1: Use and care manual for the Gaggenau DF211700 dishwasher.
• Page 2: IMPORTANT SAFETY INSTRUCTIONS Safety definitions General information Intended use Restrictive use Grounding instructions Safe use Risk to children State of California Proposition 65 Warnings Basic Operation Protection against unintentional operation Switching on the appliance Setting a cycle Setting options Setting the electronic delay time Starting the wash cycle Interrupting the wash cycle Terminating the wash cycle Displaying wash cycle information Switching off the appliance Preventing material damage Environmental protection and energy-saving Saving energy AquaSensor Sensors Familiarizing yourself with your appliance Appliance Controls Dishwasher Cycles Energy Guide Personalization function Options Cleaning and maintenance Cleaning the tub Cleaning agent Tips on appliance care Filter system Cleaning the spray arms Features Upper rack Lower rack Silverware basket Silverware drawer Cup shelf Flip tines Baking sheet spray head Rack heights Troubleshooting Transportation, storage and disposal Removing the appliance Vacation and storage Transporting the appliance Disposal of your old appliance Before using for the first time Initial use Water softening system Overview of water hardness settings Setting the water softening system Special dishwasher salt Switching off the water softening system Customer Service Model number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.) AquaStop® Pledge Technical specifications Information regarding free and open source software Rinse aid system Rinse aid Setting the amount of rinse aid Switching the rinse aid system off STATEMENT OF LIMITED PRODUCT WARRANTY What this warranty covers & who it applies to How long the warranty lasts Extended warranty Repair/replace as your exclusive remedy Out of warranty product Warranty exclusions Obtaining warranty service Product information Detergent The correct detergents Incompatible detergents Information on detergent Adding detergent Detergent table Dishware Damage to glass and dishware Loading dishware Removing dishware Loading patterns
• Page 3: IMPORTANT SAFETY INSTRUCTIONS Read all instructions carefully before use. These precautions will reduce the risk of electrical shock, fire and injury to persons. This appliance is not intended for use by persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction. WARNING: This indicates that death or serious injuries may occur as a result of non-observance of this warning. CAUTION: This appliance must be grounded to a metal, permanent wiring system. Improper connection of the equipment grounding conductor can result in risk of electric shock. To reduce the risk of fire, electrical shock, or serious injury, observe the following. Keep the manual and the product information in a safe place for future reference. Severe product damage and/or injury could result from the use of unqualified service technicians or non-original parts. Use this dishwasher only for its intended function, which is the washing of household dishware and kitchenware rated as dishwasher safe.
• Page 4: IMPORTANT SAFETY INSTRUCTIONS Always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher. It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. Only use the appliance in enclosed residential space according to the installation manual. Do not allow children to play in or on the dishwasher. When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices. Do not wash plastic items unless they are marked dishwasher safe or the equivalent. Do not operate your dishwasher unless all enclosure panels are in place.
• Page 5: Preventing material damage The sensors adjust the cycle sequence and strength in the Auto cycles depending on the level and type of soiling. Harsh chemicals such as bleach-based products can damage your dishwasher. Do not use harsh chemicals such as bleach-based products to clean your dishwasher. Unsuitable cleaning products may damage the appliance. Do not use a steam cleaner. When the program ends, let the appliance cool down a bit before opening the door. Protect against freezing to avoid possible damage to the fill valve. Special salt for dishwashers can damage the tub due to corrosion. Only fill the dispenser of the water softening system with special dishwasher salt. The Eco program is energy-efficient and environmentally friendly.
• Page 6: Familiarizing yourself with your appliance Appliance Rating plate with E number and FD number You will need this data to contact customer service. Detergent dispenser Add detergent to the detergent dispenser. Dispenser for special salt Add special salt to the dispenser for special salt. Depending on the appliance specifications
• Page 7: Familiarizing yourself with your appliance The lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms. Detergent tabs automatically drop out of the detergent dispenser into the tab collecting tray during the wash cycle. The upper spray arm washes the dishware in the upper rack. Rinse aid is added to the dispenser for rinse aid. You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Switching on the appliance is done using the ON/OFF button and reset button. Terminating the wash cycle is possible through the control panel. Cycles can be selected using the cycle buttons.
• Page 8: Familiarizing yourself with your appliance Info button The display shows information about selected cycles, basic settings and additional functions. Rinse aid refill indicator Rinse aid system Special salt refill indicator Water softening system Display Remote Start If you have activated the function and are controlling the appliance via the Home Connect® app, the display lights up on the appliance. Electronic delay time The display shows information about cycles, basic settings or additional options.
• Page 9: Dishwasher cycles overview The running time may vary depending on the cycle selected. The consumption values relate to normal conditions and a water hardness of 16 - 20 °E. Auto cycle is optimized by sensors depending on the soiling of the rinse water. Eco cycle is the most economical cycle for cleaning mixed dishware and silverware. Glass Care cycle is particularly gentle for temperature-sensitive dishes and glasses. Quick Wash cycle is time-optimized for delicate dishware and lightly adhering fresh food remnants. Energy Guide label was based on the Normal soil sensing cycle. The unit was tested without any rinse aid in the rinse aid dispenser. You can save a combination of a cycle and an option using the personalization function. The selected cycle and option combination can be saved via the Home Connect app or on the appliance.
• Page 10: The pre-rinse cycle is pre-programmed to this button and is fine for all types of dishware. The dishware is rinsed with cold water. Arrange cups, glasses, and small tableware items in the top rack. You can use the Home Connect app to download additional cycles and options and save them. To save personalization function on the appliance, open the appliance door and press the relevant buttons. Here is an overview of the different options available on your dishwasher. You can adjust the height of the upper rack to make room for larger items. For a better drying result, the final rinse temperature is increased and the drying phase extended. The spray pressure in the lower rack is increased and the maximum program temperature held longer. An option can be added to the cycle before it starts or at any time when the cycle is running. You can find an overview of the possible features of your appliance and how to use them here.
• Page 11: Features Raise or lower the rack evenly to the right level. Large plates up to a diameter of 13 inches can be arranged in the lower rack. Check that the rack is level on both sides. Release the levers. The rack clicks into position. Slide the rack in. Arrange the silverware in the silverware basket, ensuring that the items are not nestled together and with the sharp points down. Arrange pans and plates in the lower rack. The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down.
• Page 12: Features To fold down the front tines, push the lever forward. Arrange silverware in the silverware drawer. If you want to return the cutlery tray to its original position, fold the side shelf upward until it clicks into position. Arrange silverware with the points and sharp edges down. You can reorganize the silverware drawer to make more space for longer or wider utensils. Fold down the side shelves and front tines to provide more space for longer or wider cutlery items. To fold down a side shelf, push the lever forward and fold down the side shelf. Use the cup shelf and the space underneath for small cups and glasses or for large items of silverware. If you do not need the cup shelf, you can fold it up.
• Page 13: Features Use the flip tines to position dishware securely, e.g. plates. Use the baking sheet spray head to clean large items of dishware, e.g. trays, racks and plates. You can fold the tines down to arrange pans, bowls and glasses better. Arrange max. 2 baking sheets and 2 racks to ensure that the spray jet can reach all parts. If you do not need the tines, fold them down. Check that the appliance is always operated with the upper rack or the baking sheet spray head. Use the baking sheet spray head instead of the upper rack to clean large trays, racks and plates. To use the tines again, fold them back up. If you no longer require the baking sheet spray head, remove it from the appliance. Insert the upper rack in the appliance.
• Page 14: Before using for the first time Set the racks at the right height. Appliance height 34 with silverware basket. You can change the settings for initial use and other basic settings on the appliance at any time or using the Home Connect® app on your mobile device. Before the first use or after a factory reset, you will need to configure the settings. Connect your appliance to a mobile device. Start the program with the highest cleaning temperature without dishware. To ensure good dishwashing results, you can treat the water with special salt and the water softening system. To avoid damage to the appliance, water with a hardness above 9 °E must be softened. You can find an overview of the water hardness values that can be selected here. You can find out how hard your water is from your local water company or by using a water hardness tester.
• Page 15: Rinse aid system Set the water hardness determined on your appliance. With a water hardness of 0 - 8 °E you can dispense with special salt for dishwashers and switch off the water softening system. Only use special salt specified for dishwashers. Do not use salt tablets or table salt. You can use special dishwasher salt to soften the water. If you do not need to use the water softening system, you can turn the system off. The amount of special dishwasher salt required depends on the water hardness. To avoid damage to the appliance, only switch off the water softening system in specific cases. Only fill the dispenser of the water softening system with special dishwasher salt. For optimum drying results, use rinse aid. If the display shows Please add rinse aid, add rinse aid.
• Page 16: Press the catch on the lid of the dispenser for rinse aid and lift. If you choose not to use rinse aid, you can turn the rinse aid system off. Rinse aid within a combination detergent has limited effectiveness. Only use detergents that are made for dishwashers, either basic or combination detergents. For the best washing and drying results, use a separate detergent, then add special salt and rinse aid separately. Modern, powerful detergents mainly use a low-alkaline formulation with enzymes. Tabs are perfect for all cleaning functions and do not need to be measured out. Powder detergent is recommended for shorter cycles. Liquid detergent works faster and is recommended for shorter cycles without a pre-rinse. If there are streaks or water spots on dishware, change the amount of rinse aid.
• Page 17: Add the detergent to the dry detergent dispenser. Do not use a detergent which is not designated for dishwasher use or contains chlorine. Liquid hand soap can cause increased frothing and damage the appliance. Detergents marked as ecological generally contain lower levels of active agents or none at all. Adjust the rinse aid and the water softening system settings in accordance with the detergent in use. Combination detergents with salt replacement substances can only be used up to a certain water hardness without adding special salt. If you are using tablets, one is enough. Insert the tablets in a horizontal position. 1.5 to 1.75 tbsp (20 ml – 25 ml) detergent is sufficient for normal soiling. Any rinse aid component of a combination detergent has limited effectiveness. To open the detergent dispenser, press the locking latch.
• Page 18: Dishware Loading dishware Arrange dishware correctly to optimize the dishwashing result and prevent damage to both dishware and the appliance. Only wash dishware that is suitable for dishwashers. Decorated glassware and parts made of aluminum or silver may fade or discolor with dishwashing. Avoid dishwasher damage: Do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware. Only put glasses and china in the dishwasher if they are labeled dishwasher-safe. Using the appliance allows you to save energy and water compared to doing dishes by hand. For better washing and drying results, position items with curves or recesses at an angle so water can run off. Remove large remnants of food from dishware. Do not block the spray arms - make sure that they can turn freely. Do not place small parts in the collecting tray and do not block it with dishware so as not to obstruct the lid of the detergent dispenser.
• Page 19: Dishware Removing dishware Dishes can be very hot immediately after the cycle ends. Open the door slightly and allow dishes to cool for a few minutes before unloading. To prevent water dripping onto dishware, unload it starting at the bottom and working up. Check the washing tank and accessories for soiling and clean if necessary. Recommended loading patterns. 12 place settings: Lower rack. Additional loading patterns for 10 place settings: Lower rack, Upper rack.
• Page 20: Basic operation If you do not perform any actions on the appliance for 10 minutes, it will automatically switch off. Setting a cycle To adjust the wash cycle to the soiling level of the dishware, select a suitable programme. Setting options You can set options to complete the chosen wash program. Setting the electronic delay time You can delay the start of the wash cycle by up to 24 hours. Starting the wash cycle Press to start the wash cycle. Protection against unintentional operation Your appliance is equipped with a function that helps to prevent unintentional operation, e.g. by children. Interrupting the wash cycle Press to interrupt the wash cycle. Switching on the appliance Press to switch on the appliance. The standard program is set by default.
• Page 21: Basic operation Terminating the wash cycle To end a cycle early or to switch from one that has already started, you will need to cancel it first. Open the appliance door. Press for approx. 4 seconds. Close the appliance door. The cycle is cancelled and ends after approx. 1 minute. Displaying wash cycle information You can show information about cycles and options on the display. Press the cycle button or an option. Switching off the appliance To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
• Page 22: You can configure the basic settings for your appliance to meet your needs. The basic settings depend on the features of your appliance. Set the current time. Set the time format. Select the menu language. Set the water hardness. Set or switch off the amount of rinse aid to be dispensed. Switch Extra Dry on or off for each operation. Switch EcoCheck on or off. Switch the wireless network connection on or off.
• Page 23: Home Connect® Basic setting Switch display of the brand name logo on or off when the appliance is switched on. Restore changed settings to the factory settings. The settings for initial use must be configured. Connect your appliance to a mobile device. You can conveniently change all settings using the Home Connect® app. Connect your appliance to a mobile device quickly and easily. The Home Connect® app guides you through the entire registration process. The appliance receives signals from the WLAN home network (Wi-Fi) at its installation location. The Home Connect® services are not available in every country.
• Page 24: Cleaning and maintenance To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully. You can use the Home Connect® app to start the appliance with your mobile device. The current software and hardware version of your appliance can be found in the Home Connect® settings. Only use suitable cleaning agents to clean your appliance. The Customer Service can access your appliance via Remote Diagnostics if you ask them to do so. Follow the tips on appliance care to make sure your appliance functions properly at all times. You can use this function to update the software of your appliance for optimization, troubleshooting, or safety-relevant updates. Please see the information on data protection regarding the initial registration of your appliance on a home network. Never use detergents containing chlorine as it may result in harm to health. Regularly wipe the door seals, the front of the dishwasher, and the control panel using a damp cloth and dishwashing liquid.
• Page 25: Cleaning and maintenance The filter system removes coarse soiling from the dishwashing cycle. Check the filters for residues after each dishwashing cycle. Turn the coarse filter counterclockwise and take out the filter system. Clean the filter elements under running water. Carefully remove the rim of debris between the coarse filter and the fine filter. Put the filter system back together. Ensure that the locking catches on the coarse filter click into position. Insert the filter system into the appliance and turn the coarse filter clockwise. Ensure that the arrow markings match up.
• Page 26: Cleaning and maintenance Cleaning the spray arms Limescale and soiling in the dishwashing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove. Pull up the lower spray arm to remove. Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign objects. Insert the lower spray arm. The spray arm clicks into position. Insert the upper spray arm and screw firmly in place.
• Page 27: Troubleshooting You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting customer service. This may avoid unnecessary repair costs. E:2060 lights up. Appliance has detected that the heating element is calcified. Descale the appliance. Operate the appliance with the water softening system. E:3000 lights up. Water protection system is activated. Turn off the water faucet. Call customer service. E:3100 lights up. Water protection system is activated. Turn off the water faucet. Call customer service. E:3200 or indicator for water supply lights up. Inlet hose is kinked. Install the inlet hose without kinks. Water faucet is turned off. Turn on the faucet. The flow rate must be at least 10 l/min when the water supply is open. Filters in the water connection of the supply or AquaStop hose are blocked. Switch off the appliance. Pull out the power cord plug. Turn off the water faucet. Unscrew the water connection. Remove the filter from the supply hose. Clean the filter. Reinsert the filter in the supply hose. Screw the water connection back on. Check the water connection for leaks. Restore the power supply. Switch the appliance on. E:3400 lights up. Water is continuously running into the appliance. Turn off the water faucet. Call customer service.
• Page 28: Troubleshooting E:6102 lights up. Not an appliance error. The drain pump cover is loose or a foreign object is blocking the pump. Secure the cover of the drain pump so it clicks into place or clean the drain pump. E:6103 lights up. Water is not draining. Not an appliance error. Garbage disposal is still plugged or the drain hose is kinked. Check that the garbage disposal plug is removed and that the drain hose is not kinked. Not an appliance error. The drain pump cover is loose or a foreign object is blocking the pump. Secure the cover of the drain pump so it clicks into place or clean the drain pump. Not an appliance error. High loop is missing and/or debris flushed back into drain hose and blocked it. Be sure there is a high loop in the drain hose and that no debris has flushed back into the hose. E:9001 lights up. Power voltage is too low. There is no problem with the appliance. Call an electrician. Have the power voltage and electrical installation checked by an electrician. Filters are soiled or blocked. Clean the filters.
• Page 29: Troubleshooting A different error code appears in the display window. There is a technical issue. Dishware is not dry. No rinse aid used or dosage set too low. Cycle or cycle option has no drying phase, or drying phase is too short. Water collects in recesses of dishware or silverware. The combined detergent used has a poor drying performance. Extra Dry/intensive drying not activated to improve drying performance. Dishware removed too early or drying process not yet ended. Rinse aid used has a limited drying performance. Silverware is not dry. Silverware not arranged properly in the silverware basket or silverware drawer. Appliance interior still wet after wash cycle. Not an error. Condensation drying creates water droplets in the tub.
• Page 30: Troubleshooting Food remnants on dishware may be caused by dirty spray arms or filters. Filters should be cleaned and inserted correctly. Selecting a more intensive wash cycle can help with stubborn remnants. Tall narrow containers should not be positioned at too great an angle. Detergent residue can occur if the dispenser lid is blocked by dishware. Using tabs in quick cycles may prevent proper dissolving. Water spots on plastic parts can be minimized by selecting a more intensive program. Wipeable or water-soluble coatings may leave detergent residue that cannot be removed with chemicals. Adjusting the water softening system may help with white coating deposits inside the appliance. Ensure the special salt dispenser is screwed tight to avoid issues.
• Page 31: Troubleshooting There are stubborn white coatings on the dishware, inside the appliance or on the door. Change your detergent and scrub the appliance by hand. Hardness range is set incorrectly or the water hardness is too high. Set the water softening system to the water hardness or add special salt. 3in1/organic/eco detergent is not effective enough. Use separate detergents and adjust the water softening system. Tea residue or lipstick marks on dishware may be due to low dishwashing temperature. Select a program with a higher dishwashing temperature. Colored coatings inside the appliance are due to substances in vegetables or tap water. Clean the appliance; coatings are harmless to health. Plastic parts inside the appliance may become discolored over time, but this does not impair functioning.
• Page 32: Troubleshooting There are removable streaks on glasses, glassware with a metallic appearance and silverware. No rinse aid has been added. There is detergent residue in the final rinse. Lid of detergent dispenser is blocked by dishware and will not open fully. Irreversible clouding of glassware. Glasses are not dishwasher-proof, only suitable for dishwashers. Detergent residue is present in the detergent dispenser or the tab collecting tray. Connection to home network is not established. Special salt refill indicator lights up. Refill indicator for rinse aid lights up.
• Page 33: Troubleshooting Refill indicator for rinse aid does not light up. Rinse aid system is switched off. Set the amount of rinse aid. All LEDs light up or flash. Electronics have detected a fault. Press the main switch button for approx. 4 seconds. Water is left in the appliance at the end of the program. Filter system or area under the filters is blocked. Clean the filters. Appliance cannot be switched on or operated. Software update is taking place. Wait until the software update has finished. Appliance does not start. The breaker has tripped. Check the relevant breaker. Appliance door is not closed properly. Close the appliance door. Appliance stops during the cycle. Power and/or water supply has been interrupted. Check the power supply. Upper rack is pressing against inner door and preventing appliance door from being closed securely. Check whether the rear panel of the appliance is being pressed in. Appliance door cannot be closed. Door lock has been activated. Close the appliance door with greater force.
• Page 34: Transportation, storage and disposal Appliance door cannot be closed. When closed, the appliance door, its decor or attached parts should not knock against adjacent cabinets or the worktop. Lid on the detergent dispenser cannot be closed. Detergent dispenser or lid are blocked by sticky detergent residue. Filling valves making knocking noises. Caused by the domestic installation. No fault present in the appliance. Noise level varies. The noise level can vary, depending on what kind of dishes are loaded and where they are placed. Clean drain pump. Large food remnants or foreign objects can block the drain pump. Removing the appliance. Disconnect the appliance from the power supply.
• Page 35: Preparing your unit for vacation involves turning off the main valve and water supply at the nearest point to the dishwasher. During colder weather, have your dishwasher winterized by an authorized service provider if it will be unused for an extended period in freezing temperatures. The model number (E-Nr.), production number (FD), and consecutive numbering (Z-Nr.) can be found on the appliance's rating plate, located inside the appliance door. To avoid damage when transporting the appliance, empty it and always transport it upright. BSH will compensate customers for damage caused by a specific fault in the AquaStop system under certain conditions. A condition of all warranty claims is that the appliance with AquaStop must have been installed and connected correctly. Environmentally sound disposal of your old appliance allows valuable raw materials to be recycled. Unplug the appliance from the power outlet and cut the power cord before disposal. For warranty repairs, the appliance will be repaired by an authorized service provider using genuine replacement parts. When contacting Customer Service, have the model number, production number, and consecutive numbering of your appliance ready.
• Page 36: Technical specifications include weight, voltage, power rating, fuse, water pressure, inlet rate, water temperature, and load capacity. The product has a maximum weight of 60 kg/132 lbs and operates at 120 V, 60 Hz with a power rating of 1440 W and a fuse of 12 A. Water pressure ranges from a minimum of 7.25 psi (50 kPa) to a maximum of 145 psi (1000 kPa). The minimum inlet rate is 2.6 gal/min, and the water temperature for hot water is capped at 140 °F (60 °C). The load capacity is 13 place settings. Warranties apply to the original purchaser and succeeding owners for ordinary home use during the warranty term. Registration of the product is recommended for safety notices or product recalls. The product includes software components licensed as free or open source software, with applicable license information available via the Home Connect app. The warranty lasts for 730 days from the date of original delivery, covering defects in materials and workmanship. Additional limited warranties include a 5-year warranty on electronics and dish racks, and a lifetime warranty against stainless steel rust through.
• Page 37: Statement of limited product warranty During this warranty period, Gaggenau or one of its authorized service providers will repair your product without charge if it proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the product have been made without success, then Gaggenau will replace your product. Nothing in this warranty requires damaged or defective parts to be replaced with parts of a different type or design than the original parts. Gaggenau highly recommends that you do not attempt to repair the product yourself or use a non-authorized service provider. Authorized service providers are those persons or companies that have been specially trained on Gaggenau products. Gaggenau will not incur any liability for the product if it is located in a remote area or is reasonably inaccessible. Gaggenau is under no obligation to provide you with any concessions once this warranty has expired. The warranty coverage excludes all defects or damage that are not the direct fault of Gaggenau. In no event shall Gaggenau have any liability for damage to surrounding property. This warranty sets out your exclusive remedies with respect to the product.
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