Gaggenau DF271101F Fully Concealed Dishwasher

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Gaggenau  

Information for Use  

DF271101F  

Dishwasher  

VIEW FULL SCREEN PDF MANUAL

General	Details
Name	Gaggenau DF271101F Fully Concealed Dishwasher
Make	Gaggenau
Language	English
Filetype	PDF (Download)
File size	5.31 MB

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• ALL DISHWASHER INSTRUCTIONS & USER MANUALS
• Gaggenau

Gaggenau DF271101F Fully Concealed Dishwasher Overview

Summary of Contents

• Page 1: Information for use Dishwasher
• Page 2: Safety General information Intended use Restriction on user group Safe installation Safe use Damaged appliance Risk to children Safety systems Features
• Page 3: Basic operation Opening appliance door Switching on the appliance Setting a programme Setting additional functions Setting timer programming Starting the programme Interrupting programme Terminate programme Switching off appliance Customer service
• Page 4: Safety Observe the following safety instructions. Read this instruction manual carefully. Keep the instruction manual and the product information safe for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. Only use this appliance for cleaning household tableware. This appliance may be used by children aged 8 or over and by people with reduced physical, sensory or mental abilities, provided they are supervised. Do not let children play with the appliance. Cleaning and user maintenance must not be performed by children unless they are being supervised. Keep children under the age of 8 years away from the appliance and power cable. Improper installation may cause injury.
• Page 5: Safety Warning - Risk of electric shock. Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the specifications on the rating plate. Always use the supplied power cable for the new appliance. Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing. Never equip the appliance with an external switching device, e.g. a timer or remote control. When the appliance is installed, the mains plug of the power cord must be freely accessible. Cutting through the supply hose or immersing the Aqua-Stop valve in water is dangerous. Warning - Risk of fire. It is dangerous to use an extended power cord and non-approved adapters.
• Page 6: Safety Contact between the appliance and installation lines may lead to a defect in these lines, e.g. gas pipes and power lines. Check that there is a distance of at least 5 cm between the appliance and installation lines. Hinges move when opening and closing the appliance door and can cause injury. If built-under or integrable appliances are not in a cavity so that one side is accessible, the hinge area must be covered at the side. Improper installation may cause the appliance to tip up. Only install built-under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets. Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health. Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products. Adding solvents to the interior of the appliance may cause explosions. Never add solvents to the interior of the appliance.
• Page 7: Safety Highly caustic alkaline or highly acidic cleaning agents in conjunction with aluminium parts may cause explosions. Never use highly caustic alkaline or highly acidic cleaning agents with aluminium parts. Leaving the appliance door open may result in injury. Only open the appliance door to load or unload tableware to prevent accidents. Do not sit or stand on the appliance door when open. Arrange knives and utensils with sharp points in the cutlery basket with the points downwards. If you open the appliance door while the programme is running, hot water may splash out. Open the appliance door carefully if the programme is still running. An ingress of moisture can cause an electric shock. Only use the appliance in enclosed spaces and avoid exposing it to intense heat or humidity.
• Page 8: Safety Warning - Risk of burns. The blow opening of the Zeolith container becomes hot and can cause burns. Never touch the blow opening of the Zeolith container. Warning - Risk of electric shock. If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist staff. Warning - Risk of suffocation. Children may put packaging material over their heads or wrap themselves up in it and suffocate. Keep packaging material away from children. Do not let children play with small parts.
• Page 9: Safety Children may become trapped in the appliance and suffocate. Use the childproof lock if fitted. Never let children play with or operate the appliance. Children can lock themselves in the appliance, thereby putting their lives at risk. With redundant appliances, unplug the power cord and damage the lock on the appliance door beyond repair. With higher-level appliances, children can become crushed between the appliance door and cabinet doors underneath. Keep an eye on children when opening and closing the appliance door. Rinse aid and detergent may cause chemical burns to the mouth, throat, and eyes. Keep children away from detergent and rinse aid products. Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves.
• Page 10: Preventing material damage Modified or damaged water hoses may result in material damage and damage to the appliance. Never kink, crush, modify or cut through water hoses. Only use the water hoses supplied with the appliance or genuine spare hoses. Never re-use water hoses that have been used before. Safe installation Improper installation of the appliance may cause damage. If the dishwasher is installed above or below other domestic appliances, follow the information on installation in combination with a dishwasher. Make sure that the water pressure in the water supply system is min. 50 kPa (0.5 bar) and max. 1000 kPa (10 bar). Do not install the dishwasher under a hob. Escaping water vapour can damage fitted units.
• Page 11: Childproof lock The childproof lock lets you protect children from possible hazards resulting from the appliance. The appliance is equipped with an electrical childproof lock. The electric childproof lock makes it more difficult to open the appliance door. Activate the electric childproof lock and close the appliance door. Risk of suffocation! Children may become trapped in the appliance and thus suffocate. To prevent corrosion, do not use sponge cloths on dishwashers with a stainless steel front. The packaging materials are environmentally compatible and can be recycled. If you follow these instructions, your appliance will use less electricity and less water. Use the Eco 50° programme for energy efficiency. Zeolith drying automatically helps to save energy.
• Page 12: Environmental protection and saving energy Zeolith drying allows for energy savings. Zeolite is a mineral that stores moisture and heat energy. Heat energy is used to heat washing water and dry the mineral. Sensors adjust the programme sequence based on soiling levels. The drying phase utilizes moisture stored in the mineral. Heat energy is released into the dishwasher to improve drying. The AquaSensor measures the turbidity of washing water. The AquaSensor helps save water by adjusting rinsing cycles. Water consumption can be reduced by 3-6 litres in automatic programmes.
• Page 13: Installation and connection Dishwasher Eco drying Operating instructions Installation Instructions Further information documents Installation material Steam protection Salt filling aid funnel Mains cable Quick reference guide The appliance door opens automatically during the drying phase, ensuring a particularly economical drying result. For best drying results, wait until the end of the programme before unloading the tableware. If automatic door opening is deactivated, energy consumption increases and the drying phase is usually shortened. You can position your built-under or integrable appliance in a fitted kitchen between wooden and plastic walls. If you subsequently install your dishwasher as a free-standing appliance, you must stop it from tipping over. To ensure proper operation, connect the appliance to the power and water supply correctly. After unpacking all parts, check for any damage in transit and completeness of the delivery. Make sure that the appliance is standing on the floor securely. Install the drainage connection. Install the drinking water connection.
• Page 14: Installation and connection Drainage connection Connect your appliance to drainage connection so dirty water is discharged via the wash cycle. Electrical connection Connecting the appliance to the electricity supply. Follow the safety instructions. Installing the drainage connection Consult the installation instructions supplied for the steps required here. Check that the wastewater hose is not kinked, crushed or twisted. The water safety system is only functional if there is a power supply. Connect your appliance to a drinking water connection. If you are replacing the appliance, you must use a new water supply hose.
• Page 15: Familiarising yourself with your appliance Add detergent to the detergent dispenser. Add special salt to the dispenser for special salt. The lower spray arm washes the tableware in the bottom basket. If the tableware has not been washed properly, clean the spray arms. During the wash cycle tablets automatically fall out of the detergent dispenser into the tablet collecting tray where they can fully dissolve. The upper spray arm washes the tableware in the top basket. The intake opening is required for Zeolith drying. The blow opening is required for Zeolith drying. Add rinse aid to the dispenser for rinse aid.
• Page 16: Familiarising yourself with your appliance You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. With some buttons you can perform different functions. Switching on the appliance Switching off the appliance Terminating the programme If you press the info button, the display shows information about selected programmes, basic settings and additional functions. If you press for approx. 3 seconds, you can open the menu. Rinse aid refill indicator Special salt refill indicator Water softening system
• Page 17: Familiarising yourself with your appliance Display Remote Start If you have activated the function and are controlling the appliance via the Home Connect app, the display lights up on the appliance. Timer programming Setting timer programming Remote Start Programme buttons and additional functions You can use these buttons to scroll between the basic settings. The display shows information about programmes, basic settings or additional functions. You can change the basic settings via the display and the setting buttons.
• Page 18: Programmes You can find an overview of the programmes that can be selected here. Different programmes, which can be found on the control panel of your appliance, are available depending on the appliance configuration. The running time may vary depending on the programme selected. The consumption values can be found in the quick reference guide. Programme sequence includes various options for different types of tableware. Sensor-controlled programmes optimize cleaning based on the level of soiling. The Eco 50° programme is the most economical option. The running time depends on water temperature, quantity of tableware, and level of soiling. Different influencing factors such as water temperature or pipe pressure may result in deviations. Rinse aid system status can affect the running time and cleaning efficiency.
• Page 19: Programmes Use Programme sequence Time-optimised: Delicate tableware, cutlery, temperature-sensitive plastics and glasses Cleaning 45 °C Quick Wash 45°C Machine Care Intermediate rinse Final rinse 50 °C Note: The relatively long running time in the Eco 50 ° programme is due to longer soaking and drying times. Personalisation function: You can save a combination of a programme and an additional function to the button. The pre-rinse program is saved to this button at the factory. Tip: You can use the Home Connect app to download additional programmes and save them to the button. Test institutes are provided with information for comparability tests, e.g. according to EN60436.
• Page 20: The selected programme and the additional function will flash. The programme and the additional function are saved. To reset the programme to the pre-rinse programme stored at the factory, use the Home Connect app or reset your appliance to the factory settings. Depending on the appliance specifications.
• Page 21: You can find an overview of the additional functions that can be selected here. Different additional functions, which can be found on the control panel of your appliance, are available depending on the appliance configuration. You can select certain additional functions depending on the programme. Half Load function allows switching on with small loads and reduces water and energy consumption. The running time is shortened when using the Half Load function. Power function shortens the run time by 15% to 75% depending on the rinse programme. Energy and water consumption are increased when using the Power function. The additional function can be activated before the start of the programme and at any time when the programme is running. You can find an overview of the possible features of your appliance and how to use them here. These features depend on the model of your appliance.
• Page 22: Features Raise or lower the basket evenly to the right level. Arrange cups, glasses and small items of tableware in the top basket. Check that the basket is level on both sides. Release the levers; the basket clicks into position. Slide the basket back in. To wash large items of tableware in the baskets, adjust the shelf position of the top basket. Pull the top basket right out. To prevent the basket from suddenly dropping down, hold the side of the basket by the top edge. Press in the levers on the right and left on the outside of the basket.
• Page 23: Features Lower the basket and pull out. Slide the basket back into the appliance. Slide the guide rails into the appliance. Installing the top basket Use the cutlery shelf and space underneath for small cups and glasses or for large items of cutlery. Pull the guide rails of the top basket out of the appliance. Insert the top basket. Observe the position of the detent pins. If you do not need the cutlery shelf, you can fold it up. Lift the basket slightly and guide the rear detent pins into the rear locking hooks of the guide rails. The basket clicks into position.
• Page 24: Features Lift the basket out of the front holders and pull forwards slightly. Arrange pans and plates in the bottom basket. Lift the basket out of the rear holders. Slide the guide rails into the appliance. Large plates up to a diameter of 34 cm can be arranged in the bottom basket. Pull the guide rails of the bottom basket out of the appliance. Insert the bottom basket into the rear holders and slide back slightly. Lower the basket and insert into the front holders. Pull the bottom basket right out. Slide the basket back into the appliance.
• Page 25: Features Folding prongs help position tableware securely, such as plates. Cutlery should be arranged in the cutlery basket with sharp points downwards. Folding down the prongs allows for better positioning of pans, bowls, and glasses. The baking sheet spray head is used to clean large items of tableware, like trays and grilles. To fold down the prongs, push the lever forwards. Arrange a maximum of 2 baking sheets and 2 grilles to ensure the spray jet reaches all parts. Always operate the appliance with the top basket or the baking sheet spray head. To use the prongs again, fold them back up until they audibly click into position.
• Page 26: Features Inserting baking sheet spray head Use the baking sheet spray head instead of the top basket to clean large trays, grilles, and plates. Use the optional extra cleaning area in the top basket to clean all types of glasses gently yet thoroughly. If you operate your appliance with the optional extra cleaning area switched on, consumption will increase. The baking sheet spray head clicks into position. If you no longer require the baking sheet spray head, remove it from the appliance. Limescale and soiling from the dishwashing water can block the nozzles.
• Page 27: Features Always operate the appliance with the optional extra cleaning area fitted. Clean under running water. Place the optional extra cleaning area in the top basket and lock in position. Pull out the top basket. Check that the mounts are in the correct position. The optional extra cleaning area audibly clicks into position. Set the slider to ON. Set the baskets at the right height. Appliance height is 86.5 cm with cutlery basket. Top and bottom basket height options are provided.
• Page 28: Before using for the first time, you need to perform initial start-up settings. Start the programme with the highest cleaning temperature without tableware. To remove any marks from water or other residues, operate the appliance without tableware before using it for the first time. You can conveniently change all settings via the Home Connect app. To ensure good dishwashing results, treat the water with special salt and the water softening system. Water with a hardness above 9 °E must be softened to avoid damage to the appliance. Add special salt and rinse aid to the appliance. If you select Initial start-up Home Connect, make further settings using the Home Connect app on your mobile device. You can find an overview of the water hardness values that can be selected. Find out how hard your water is from your local water company or by using a water hardness tester.
• Page 29: Water softening system Water hardness Setting value Soft Medium Hard You can use special salt to soften water. If the special salt refill indicator lights up, add special salt to the dispenser. The consumption of special salt depends on the water hardness. Set the water hardness on your appliance. Only fill the dispenser of the water softening system with special dishwasher salt.
• Page 30: Water softening system The water hardness is 0 - 8 °E. You do not need to use special salt. Do not use salt tablets or table salt. To open the basic settings, press for approx. 3 seconds. The water softening system is switched off and the salt refill indicator is deactivated. In order to obtain fault-free function of the water softening system, the appliance performs regeneration at regular intervals. Regeneration of the water softening system takes place before the end of the main rinse cycle in all programmes. If you find the special salt refill indicator irritating, you can switch the indicator off. Only switch off the water softening system if the water hardness is max. 26 °E and you are using a combined detergent with salt replacement substances. Combined detergents with salt replacement substances can generally only be used up to a water hardness of 26 °E without adding special salt. Here you can find an overview of the maximum additional running time and consumption values during regeneration.
• Page 31: Rinse aid system Add rinse aid up to the max mark. The consumption values specified are laboratory measurements determined in accordance with the currently applicable standard using the Eco 50° programme. If rinse aid spills out, remove it from the tub. Spilled rinse aid can cause excessive frothing during the wash cycle. For optimum drying results, use rinse aid. Only use rinse aid for domestic dishwashers. If the display shows Please add rinse aid, add rinse aid. If there are streaks or water marks on tableware, change the amount of rinse aid. A low setting adds less rinse aid during the wash cycle and reduces streaking on tableware. A higher setting adds more rinse aid during the wash cycle, reduces water marks, and improves the drying result.
• Page 32: Detergent Suitable detergents are available online or from Customer Service. Switching the rinse aid system off can be done if the rinse aid refill indicator is irritating. The function of rinse aid is limited with combined detergents; better results are generally achieved using rinse aid. Tabs are suitable for all cleaning functions but may leave residues if not fully dissolved. Powder detergent is recommended for shorter programmes and dosage can be adjusted based on soiling. Liquid detergent works faster and is recommended for shorter programmes without PreRinse. Only use detergents that are suitable for dishwashers, both separate and combined. For optimum washing and drying results, use separate detergent along with special salt and rinse aid separately. Modern detergents use low-alkaline formulations with enzymes to break down starch and remove protein. Separate detergents do not contain components other than detergent, allowing for individual dosage adjustments.
• Page 33: Detergent For better washing and drying results and to avoid damage to the appliance, please additionally use special salt and rinse aid. Information on detergents Follow the instructions on detergents in everyday use. Detergents marked as organic or ecological generally contain lower levels of active agents or completely dispense with certain substances. Combined detergent A number of products are available with additional functions, containing not only detergent but also rinse aid and salt replacement substances. According to the manufacturers, combined detergents generally only function up to a water hardness of 26 °E. Set the rinse aid and the water softening system to the separate detergent or combined detergent in use. Unsuitable detergents Do not use detergent which could cause damage to the appliance or present a risk to health. The function of rinse aid is limited with combined detergents. Hand washing-up liquid can cause increased frothing and damage the appliance. Adding detergent Chlorine residue on tableware may present a risk to health.
• Page 34: Tableware Damage to glass and tableware Only put glasses and china in the dishwasher if it is marked as dishwasher-safe by the manufacturer. Avoid damage to glass and tableware. Highly caustic alkaline or highly acidic cleaning agents, particularly commercial or industrial cleaners, are not safe to use in the dishwasher. Only put tableware in the dishwasher if it is marked as dishwasher-safe by the manufacturer. Select a programme with lower temperatures. After the programme has ended, take glassware and cutlery out of the appliance without delay. Arrange tableware correctly to optimise the dishwashing result and prevent damage to both the appliance and tableware. Load the baskets so that no projecting items of tableware interfere with closing of the door. Use a detergent marked by the manufacturer as gentle on tableware.
• Page 35: Tableware To save resources, do not pre-rinse tableware under running water. Put heavily soiled tableware in the bottom basket, e.g., pans. Arrange tableware so it is stable and cannot tip over to prevent damage. Arrange cutlery with the points and sharp edges facing down to prevent injury. Position containers with the openings facing down to avoid water collection. Do not block the spray arms; ensure they can turn freely. Do not place small parts in the tablet collecting tray or block it with tableware. Using the appliance saves energy and water compared to washing by hand. Load the machine with the specified number of place settings for efficiency. For better washing and drying results, position items with curves or recesses at an angle.
• Page 36: Basic operation The Eco 50° programme is set by default. The Eco 50° programme is especially environmentally friendly and ideal for normally soiled tableware. It is the most efficient programme for the combination of energy/water consumption for this type of tableware. If you do not perform any actions on the appliance for 10 minutes, the appliance will automatically switch off. Hot tableware can cause burns to the skin. When the programme has ended, do not empty the appliance until the tableware has cooled down for a while. To prevent water dripping on the tableware, unload it starting at the bottom and working up. You can set additional functions to complete the washing programme selected. The additional functions which can be used depend on the programme selected. You can delay the start of the programme by up to 24 hours.
• Page 37: Basic operation Press repeatedly until the display shows the right time. This will help prevent excess pressure building up in the appliance. The end of the programme is shown on the display by Finish in or Finish at. Open the appliance door carefully. To activate timer programming, press. To deactivate timer programming, press for approx. 4 seconds. To end a programme early, you will need to cancel it first. The programme has ended when the display shows Finished! If you want to add more tableware while the appliance is running, do not use the tablet collecting tray as a handle. The appliance switches off automatically 1 minute after the end of the programme to save energy.
• Page 38: Basic operation Select the dishwasher. Open the settings and scroll to Information about the home appliance. Programmes started shows the number of all programmes started.
• Page 39: Basic settings Set cold water or hot water connection. Only set the appliance to hot water if this can be prepared with little energy and a suitable installation is available. The water temperature should be at least 40 °C and max. 60 °C. Switch EcoCheck on or off. When selecting the programme, the average water consumption and energy consumption is briefly shown on the display. Switch the interior lighting of the appliance on or off. When the appliance door is opened, the interior lighting switches off automatically after 10 minutes. Switch Status Light on or off. While the programme is running, a strip of light appears on the left-hand side of the appliance. Set a default programme for when the appliance is switched on.
• Page 40: Basic settings Electric door opening is activated with the setting Single push. You open the appliance door by pressing on the upper middle section of the appliance door once. The electric childproof lock is activated with the setting Child-proof lock. You open the appliance door by pressing on the upper middle section of the appliance door twice. With the setting Double push you open the appliance door by pressing on the upper middle section of the appliance door twice. Electric door opening is deactivated with the setting Push deactivated. You open the appliance door using a handle mounted on the door. Activate or deactivate automatic opening of the appliance door during the drying phase. The basic setting WLAN is only available once the appliance is connected to the Home Connect app. This basic setting is not available until after you have connected the device with the Home Connect app.
• Page 41: Home Connect Basic setting Switch display of the brand name logo on or off when the appliance is switched on. Restore changed settings to the factory settings. The settings for initial start-up must be configured. Connect your appliance to a mobile device to control its functions via the Home Connect app. The Home Connect services are not available in every country. To be able to use Home Connect, you must first set up the connection to the WLAN home network. Follow the instructions in the Home Connect app to configure the settings. Please note the safety precautions in this instruction manual. Change the set values in 10-minute steps.
• Page 42: Home Connect Activating Remote Start Setting up the Home Connect app Install the Home Connect app on your mobile device. The appliance is connected to your WLAN home network. The Home Connect app guides you through the entire login process. If you open the appliance door, the function is automatically deactivated. Customer Service can use Remote Diagnostics to access your appliance. You can use the Home Connect app to start the appliance with your mobile device. You can use this function to update the software of your appliance. If you select Permanent in the Basic settings, the function is permanently activated.
• Page 43: Cleaning and servicing Data protection It is important to clean and maintain your appliance carefully to keep it working efficiently for a long time. The first time your appliance is registered on a home network connected to the Internet, it will transmit specific types of data to the Home Connect server. Never use detergents containing chlorine, as they may result in harm to health. Remove any coarse soiling in the interior with a damp cloth. Only use suitable cleaning products to clean your appliance. Home Connect functions can only be utilized with the Home Connect app. Information on data protection can be retrieved in the Home Connect app. Follow the tips on appliance care to ensure your appliance functions properly at all times. Wipe the door seals, the front of the dishwasher, and the control panel regularly using a damp cloth and washing-up liquid.
• Page 44: Cleaning and servicing If the appliance is not going to be used for a while, leave the door slightly ajar to prevent unpleasant odours. Deposits from remnants of food and limescale can cause your appliance to malfunction. Regular cleaning is recommended to avoid faults and reduce odours. Machine Care combined with machine care products and machine cleaners is the right programme for the care of your appliance. Machine Care is a programme that removes various deposits in one washing cycle. Cleaning takes place in two phases: removal of grease and limescale, and removal of food remnants and deposits. Run Machine Care without tableware if the indicator for Machine Care lights up on the control panel. Only use machine care products and machine cleaners specially designed for dishwashers. Ensure that there are no aluminium parts in the interior of the appliance. If you have not run Machine Care after 3 washing cycles, the indicator for Machine Care will go out automatically. For optimum cleaning performance, ensure the correct placement of cleaners.
• Page 45: Cleaning and servicing Follow the safety instructions given on the packagings of the machine care products and machine cleaners. Activate the cleaning filters function. Soiling in the dishwashing water may block the filters. Remove any coarse soiling in the interior with a damp cloth. After each wash check the filters for residue. Turn the coarse filter anticlockwise and remove the filter system. Only use machine care products specially designed for dishwashers. Pour the machine cleaner into the detergent dispenser until it is filled completely. Press to run the machine care program. The filter system removes coarse soiling from the dishwashing cycle.
• Page 46: Cleaning and servicing Limescale and soiling in the dishwashing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove. Clean the filter elements under running water. Carefully clean the rim of dirt between the coarse and the fine filter. Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign bodies. Re-assemble the filter system. Make sure that the locking catches on the coarse filter click into position. Insert the filter system into the appliance and turn the coarse filter clockwise. Make sure that the arrow markings match up.
• Page 47: Troubleshooting information can help rectify minor faults on your appliance. Repairs should only be carried out by trained specialist staff. Only use genuine spare parts when repairing the appliance. If the power cord is damaged, it must be replaced with a special connection cable. The appliance door may not open if the childproof lock is activated. The door may need adjustment if it is not correctly aligned. Check the mains plug and fuses if the appliance has no power. Clean the appliance door and door seal with a damp cloth and washing-up liquid if they are soiled. Automatic door opening may require waiting one second after closing the appliance door. Position the emergency release on the cabinet panel to open the appliance door if needed.
• Page 48: Troubleshooting Appliance door opens Door is not correctly adjusted. Adjust the appliance door as described in the installation instructions. The door gap must be at least 70 mm to 120 mm. Wrong screws used to adjust the door gap. Use size 4X30 bolts to adjust the door gap. If you use bolts that are too long, this can deactivate the function of automatic door opening. Automatic door opening is not activated. Activate the automatic door opening. Childproof lock is activated. Deactivate the childproof lock.
• Page 49: Troubleshooting Display Check water supply flashes. A technical fault is present. If the problem occurs again, contact customer service and give the error code. E:2060 lights up. Appliance has detected calcified heating element. Descale the appliance. Intake opening of Zeolith container is covered by items of tableware. Re-arrange the tableware in the appliance. E:3000 lights up. Water protection system is activated. Turn off the water tap and call customer service. E:3200 or indicator for water supply lights up. Supply hose is kinked. Install the inlet hose without kinks. The flow rate must be at least 10 l/min when the water supply is open.
• Page 50: Troubleshooting Fault Cause and troubleshooting E:3200 or indicator for water supply lights up. Switch off the appliance. Pull out the mains plug. Turn off the water tap. Unscrew the water connection. Remove the filter from the inlet hose. Clean the filter. Re-insert the filter in the inlet hose. Check the water connection for leaks. E:3400 lights up. E:6102 lights up. Water is continuously running into the appliance. Turn off the water tap. Not an appliance fault. Wastewater pump is blocked or the cover of the wastewater pump is loose. Clean the wastewater pump. Secure the cover of the wastewater pump so it clicks into position.
• Page 51: Troubleshooting Fault E:6103 lights up. Water is not drained. Not an appliance fault. Siphon connection is still closed or the wastewater hose is kinked or blocked. Check the connection to the siphon and open if necessary. Install wastewater hose without kinks. Remove residues. Not an appliance fault. Wastewater pump is blocked or the cover of the wastewater pump is loose. Clean the wastewater pump. Secure the cover of the wastewater pump so it clicks into position. E:9001 lights up. Mains voltage is too low. This is not a fault with the appliance. Contact an electrician.
• Page 52: Troubleshooting A different error code appears in the display window. A technical fault is present. If the problem occurs again, contact customer service and give the error code. Tableware is not dry. No rinse aid used or dosage set too low. Set the amount of rinse aid to be dispensed. Select a programme with drying, e.g. intensive, strong or ECO programme. Water collects in recesses of the tableware or cutlery. Position tableware at an angle where possible. Use rinse aid to improve drying performance. Use a different combined detergent with a better drying performance. Extra Dry not activated to improve drying performance.
• Page 53: Troubleshooting Tableware is not dry. Activate Extra Dry. Tableware removed too early or drying process not yet ended. Wait until the programme ends and only remove tableware 30 minutes after the programme has ended. Rinse aid used has a limited drying performance. Use a name-brand rinse aid. Appliance door does not open automatically at the end of the programme. Adjust the appliance door as described in the installation instructions. Plastic tableware is not dry. Not a fault; plastic does not store heat well. Cutlery is not dry. Cutlery not arranged properly in the cutlery basket or drawer. Appliance interior still wet after wash cycle. The condensation drying principle causes water droplets in the tub. Remnants of food on tableware. Tableware is placed too close together or basket is overfilled. Arrange tableware with sufficient space in between. The spray jets must reach the surfaces of the tableware.
• Page 54: Troubleshooting Remnants of food on tableware can obstruct spray arm rotation. Spray arm nozzles may be blocked and should be cleaned. Soiled filters need to be cleaned. Filters must be inserted correctly and engaged properly. A washing programme that is too weak may need to be adjusted to a more intensive option. Sensitivity of the sensors can be adjusted for better performance. Precleaning tableware too intensely can lead to inadequate cleaning. Tall narrow receptacles should not be positioned at too great an angle or in corner areas. Top baskets on the right and left should be set to the same height for optimal cleaning.
• Page 55: Troubleshooting Remnants of food on tableware can be caused by improper arrangement in the upper basket. Ensure the upper basket is set to the same height on both sides. Detergent residue may occur if the lid of the detergent dispenser is blocked. Arrange tableware in the top basket to avoid obstructing the tab collecting tray. Do not place tableware or fragrance dispensers in the tablet collecting tray. Position the tab in the detergent dispenser crosswise to ensure it opens properly. Select a more intensive programme if washing effect is reduced. Water marks on plastic parts are due to droplet formation and can be minimized by selecting a more intensive programme. Use rinse aid to improve drying results. White coating in the appliance interior may require changing the detergent or mechanical cleaning.
• Page 56: Troubleshooting Fault Cause and troubleshooting Wipeable or water-soluble coatings are present inside the appliance or on the door. Set the water softening system correctly. In most cases you will need to increase the setting. Change your detergent if required. Stubborn white coatings are present on tableware, inside the appliance or the door. Detergent substances are deposited there. These coatings cannot generally be removed with chemicals. Hardness range is set incorrectly or the water hardness is too high. 3in1/organic/eco detergent is not effective enough. Too little detergent is being used. Washing programme selected too weak.
• Page 57: Troubleshooting Fault Cause and troubleshooting Tea residue or lipstick marks on tableware can be addressed by adjusting the sensitivity of the sensors. Coloured coatings on tableware may be due to substances in vegetables or tap water. The formation of films from metal components on silver or aluminium tableware can be resolved by cleaning the appliance. Coloured deposits inside the appliance are often due to food remnants and tap water limescale. Check the setting of the water softening system to prevent film formation. Add special salt to improve cleaning performance. Discolouration of plastic parts inside the appliance does not impair its functioning. Washing temperature may be too low; selecting a higher washing programme can help. Intense pre-cleaning of tableware may lead to the sensors choosing a weaker programme. Only remove large food remnants and avoid prerinse to ensure effective cleaning.
• Page 58: Troubleshooting Removable streaks are present on glasses, glassware with a metallic appearance and cutlery. Amount of rinse aid to be dispensed is set too high. No rinse aid has been added. Detergent residue is present in the final rinse. Lid of the detergent dispenser is blocked by tableware items and will not open fully. Items of tableware are blocking the dispenser lid. Tableware has been precleaned too intensely. Irreversible clouding of glassware. Glasses are not dishwasher-proof, only suitable for dishwashers. Rust spots on cutlery.
• Page 59: Troubleshooting Rust spots on cutlery may occur due to high salt content in washing water. Remove any spilled special salt from the tub and ensure the cap of the special salt dispenser is tight. Detergent residue can be present in the detergent dispenser or tablet collecting tray. Check that the spray arms are not blocked and can rotate freely. Only add detergent to a detergent dispenser when dry to avoid dampness. Excessive foam formation may be caused by hand washing-up liquid in the rinse aid dispenser. Immediately add rinse aid to the dispenser if necessary. Connection to the home network may not be established if the WLAN on the router is inactive. Activate the wireless network connection on your router if the WLAN display is flashing. Consult the documents supplied for Home Connect if there are issues with its implementation.
• Page 60: Troubleshooting Refill indicator for special salt does not light up. Set the water softening system. Refill indicator for rinse aid lights up. Add rinse aid and set the amount of rinse aid to be dispensed. Refill indicator for rinse aid does not light up. Set the amount of rinse aid to be dispensed. Water is left in the appliance at the end of the programme. Clean the filters and wastewater pump. Wait until the programme ends or cancel the programme. Appliance cannot be switched on or operated. Wait until the software update has finished. Appliance functions have failed. Pull out the mains plug, wait, and reconnect the appliance to the power supply. Appliance does not start. Check the mains fuse and ensure the mains cable is properly inserted. Appliance door is not closed properly. Close the appliance door. Appliance stops during the programme or cuts out. Check the power and water supply.
• Page 61: Troubleshooting Appliance stops during the programme or cuts out. Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed. Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly. All LEDs lit up or flashing. A software update is possibly installing. Wait until the software update has been installed. If the appliance is not ready to use after 30 minutes, perform a reset. Electronics have detected a fault. If the problem occurs again, contact customer service. Appliance door cannot be closed. Check whether the appliance has been installed properly.
• Page 62: Troubleshooting Lid on the detergent dispenser cannot be closed. Detergent dispenser or lid are blocked by sticky detergent residue. Remove detergent residue. Filling valves making knocking noises. Caused by the domestic installation. No appliance fault present. Knocking or rattling noise. Spray arm is striking tableware. Arrange tableware so that the spray arms do not strike tableware. With a small load the water jets directly strike against the tub. Distribute the tableware evenly. Load the appliance with more tableware. Light items of tableware move about during the wash cycle. Position light items of tableware securely.
• Page 63: Transportation, storage and disposal Insert the pump cover down and press. Clean wastewater pump. Large remnants of food or foreign bodies can block the wastewater pump. As soon as the rinsing water no longer drains properly, the wastewater pump must be cleaned. Risk of injury! Sharp and pointed objects or fragments of glass may block the wastewater pump and cause injury. Remove any foreign bodies carefully. The pump cover clicks into position. Disconnect the appliance from the power supply. Scoop out any water. Use a sponge if necessary. Removing the appliance: Disconnect the appliance from the mains power supply. Pull the appliance out carefully, along with the hose behind it.
• Page 64: Customer service Protect appliance from frost If there is a risk of frost where the appliance will be standing, empty the appliance completely. Disposing of old appliance Valuable raw materials can be reused by recycling. Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Transporting the appliance To avoid damage to the appliance, empty it before transporting. Always transport the appliance upright to prevent residual water getting into the machine's controls. This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances. The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
• Page 65: Customer service is available for at least 10 years from the date the appliance was placed on the market within the European Economic Area. Under the manufacturer's warranty, the use of customer service is free of charge. Detailed information on the warranty period and terms is available from after-sales service, retailers, or the website. The Aqua-Stop guarantee offers compensation for water damage caused by a defective Aqua-Stop system for private users. To ensure protection from water damage, the appliance must be connected to the power supply. When contacting customer service, the product number (E-Nr.), production number (FD), and consecutive numbering (Z-Nr.) are required. The liability guarantee is valid for the service life of the appliance. A claim under the guarantee can only be made if the appliance has been correctly installed and connected with Aqua-Stop. The product number (E-Nr.), production number (FD), and consecutive numbering (Z-Nr.) can be found on the appliance's rating plate located inside the appliance door. If fitted with Aqua-Stop, the appliance can be left unattended during operation, but the tap should be turned off if away for an extended period.
• Page 66: Declaration of Conformity Essential requirements and other relevant provisions of Directive 2014/53/EU. A detailed RED Declaration of Conformity can be found online at the product page for your appliance. BSH Hausgeräte GmbH declares that the appliance with Home Connect functionality is in compliance with relevant statutory requirements. 5 GHz WLAN (Wi-Fi): For indoor use only. The full model identifier is made up of the characters before the slash in the product number (E no.) found on the rating plate. The full Statement of Compliance according to the Product Security and Telecommunications Infrastructure Regulations 2023 can be found online at the product page for your appliance. This statement of compliance is prepared by the manufacturer. Product type: This statement of compliance covers the products described in this information for use whose model identifier group is seen on the title page.
• Page 67: Declaration of Conformity The manufacturer, BSH Hausgeräte GmbH deems that it has complied with provision 5.1-1 of ETSI EN 303 645 v2.1.1 and, where relevant, provision 5.1-2 of ETSI EN 303 645 v2.1.1. BSH Hausgeräte GmbH will provide security updates that are necessary to maintain the main functions free of charge until at least 28/02/2034.