Hotpoint 869991662940 Dishwasher
TROUBLESHOOTING
In case your dishwasher doesn’t work properly, check if the problem can be solved by going through the following list.
For other errors or issues please contact authorized After-sales Service which contact details can be found in the warranty booklet.
Spare parts will be available for a period of either up to 7 or up to 10 years, according to the specific Regulation requirements..
PROBLEMS POSSIBLE CAUSES
SOLUTIONS
Salt reservoir is empty. (After refill the salt indica- Refill reservoir with salt (for more information - see page 2).
tor may remain lit for several wash cycles).
Salt
indicator is lit
Adjust water hardness - see table, page 2.
Rinse aid dispenser is empty. (After refill the rinse
aid indicator may remain lit for several wash cycles).
Rinse aid
indicator is lit
Refill dispenser with rinse aid (for more information - see page 2).
The appliance has not been plugged in properly. Insert the plug into the socket.
For safety reasons, dishwasher will not re-start automatically when power returns.
Open dishwasher door, press START/Pause button and close the door within 4 seconds.
Power outage.
The dishwasher
won’t start or
The dishwasher door is not closed.
Vigorously push the door until you hear the “click”.
does not respond
to commands.
Cycle is interupted by door opening for more
than 4 seconds.
Press START/Pause and close the door within 4 seconds.
It does not respond to commands.
Display shows: 9 or 12 and On/Off LED is blin-
king rapidly
Switch off the appliance by pressing the ON/OFF button, switch it back on after approxi-
mately one minute and restart the program. If problem persists, unplug the appliance for
1 minute, then plug it back in.
The wash cycle has not finished yet.
The drain hose is bent.
Wait until the wash cycle finishes.
The dishwasher
won’t drain.
Check that the drain hose is not bent (see INSTALATION INSTRUCTION).
Clean the sink drain pipe.
Display shows:
3 and On/Off LED is
blinking rapidly
The sink drain pipe is blocked.
The filter is clogged up with food residues.
The dishes are rattling against each
Clean the filter (see CLEANING THE FILTER ASSEMBLY).
Position the crockery correctly (see LOADING THE RACKS).
The detergent has not been measured out correctly or it is not suitable for use in
dishwashers (see FILLING THE DETERGENT DISPENSER). Restart the current cycle by
switching OFF the dishwasher, then switch it on again, select a new program, press
START/Pause and close the door within 4 seconds. Please do not add any detergent.
The dishwasher ma-
kes excessive noise.
An excessive amount of foam has been produced.
The crockery has not been arranged properly.
Arrange the crockery correctly (see LOADING THE RACKS).
Arrange the crockery correctly (see LOADING THE RACKS).
Select an appropriate wash cycle (see PROGRAMS TABLE).
The spray arms cannot rotate freely, being hinde-
red by the dishes.
The wash cycle is too gentle.
The dishes are
not clean.
The detergent has not been measured out correctly or it is not suitable for use in dishwa-
shers (see FILLING THE DETERGENT DISPENSER).
An excessive amount of foam has been produced.
The cap on the rinse aid compartment has not
been shut correctly.
Make sure the cap of the rinse aid dispenser is closed.
The filter is soiled or clogged.
There is no salt.
Clean the filter assembly (see CARE AND MAINTENANCE).
Fill the salt reservoir (see FILLING THE SALT RESERVOIR).
No water in the water supply or the tap is closed. Make sure there is water in the water supply or the tap running.
The dishwasher
does not fill the wa-
ter.
Display shows: H,
6 and On/Off LED is
blinking rapidly
Make sure the inlet hose is not bent (see INSTALLATION) reprogram the dishwasher
The inlet hose is bent.
and reboot.
The sieve in the water inlet hose is clogged; it is After having carried out the verification and cleaning, turn off and turn on the dishwa-
necessary to clean it
sher and restart a new program.
Dishwasher finishes
the cycle prema-
turely.
Display shows: 15
and On/Off LED is
blinking rapidly
Drain hose positioned too low or siphoning into Check if end of drain hose is placed at correct height (see INSTALLATION).Check for
home sewage system.
Air in water supply.
siphoning into home sewage system, install air admittance valve if necessary.
Check water supply for leaks or other issues letting air inside.
Policy and standard documentation and additional product information can be found by:
•
•
•
Visiting our website: docs.hotpoint.eu and parts-selfservice.whirlpool.com
Using QR Code
Alternatively, contact our After-sales Service (See phone number in the warranty booklet).
When contacting our After-sales Service, please state the codes provided on your product’s
identification plate.
IEC 436
:
The model information can be retrieved using the QR-Code reported in the energy label.
The label also includes the model identifier that can be used to consult the portal of the registry
400011660358
01/2023 ks - Xerox Fabriano
8
| General | Details |
|---|---|
| Name | Hotpoint 869991662940 Dishwasher |
| Make | Hotpoint |
| Language | English |
| Filetype | PDF (Download) |
| File size | 2.08 MB |
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