INSIGNIA NS-DWH1SS9 Dishwasher
Top Control Dishwasher
Troubleshooting
Refer to this table to correct minor issues before calling for service.
Error codes
CODE MEANING
POSSIBLE CAUSE
POSSIBLE SOLUTION
• The water faucet is not opened
• Water pressure is too low
• Drain hose is plugged
•
•
Make sure that your dishwasher is
on and working.
Make sure that the water pressure
is 20~100 psi.
Check the drain hose.
Either the water flow is
E1 insufficient or the incoming
water pressure is too high
• Other (parts failure of inlet or drain system)
•
•
Contact Customer Service.
The water temperature did not reach the required
level after 90 minutes.
E3 Abnormal heating
Contact Customer Service
Turn off water to the dishwasher,
then check the filter system for
blockage. Unblock if necessary.
Overflow or leak sensor
activated
A leak in the dishwasher or too much water in the
tub.
E4
If this does not resolve the issue,
contact customer service
E6 Thermister open circuit
E7 Thermister short circuit
Thermal sensor cut
Contact Customer Service
Contact Customer Service
Thermal sensor short
Communication exception The display board can’t receive, or the main board
or issue
Ed
Contact Customer Service
can’t send, a signal for over 20 seconds
E9 Button stuck
Something (including water) is touching a button Contact Customer Service
CAUTION:
• If an overflow occurs, turn off the main water supply before calling for service.
• If there is water in the base pan because of an overfill or small leak, the water should be removed before restarting the dishwasher.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
The door may not be closed
properly.
Make sure that the door is closed and latched.
The power is off or not
connected.
Make sure that the power is connected and turned
on.
The dishwasher won’t start
The delay start option is
selected.
Refer to the “Delay” section under "Controls and
indicators" on page 7.
Deactivate the child lock. Refer to the “Child lock”
section under "Options" on page 7
The child lock is activated.
This is normal and indicates
that the wash cycle is
complete.
The dishwasher beeps at the
end of the cycle
The rinse aid light is on
The rinse aid level is low.
Add rinse aid.
Make sure that the dishwasher is connected to a
hot water supply. If not, change the water supply to
a hot water source.
The dishwasher is connected
to a cold water supply.
The cycle time varies,
depending on the soil level of
the dishes.
The dishwasher runs too long
When heavy soil is detected, the wash times will be
longer.
Depends on the option
selected.
Some options will add time to the cycle.
15
| General | Details |
|---|---|
| Name | INSIGNIA NS-DWH1SS9 Dishwasher |
| Make | Insignia |
| Language | English |
| Filetype | PDF (Download) |
| File size | 0.61 MB |
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