SOLT GGSDW6013W Dishwasher
Warranty Information
5. You will bear the cost of transportation, travel and
delivery of the Appliance to and from Residentia
Group or its ASR. If you reside outside of the service
area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance
to and from Residentia Group or its ASR, in all
instances, unless the Appliance is transported
by Residentia Group or its ASR, the Appliance is
transported at the owner’s cost and risk while in
transit to and from Residentia Group or its ASR.
6. Proof of purchase is required before you can make a
claim under this warranty.
10. For Appliances and services provided by Residentia
Group in Australia, the Appliances come with a
guarantee by Residentia Group that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled
to have the Appliance repaired or replaced if the
Appliance fails to be of acceptable quality and
the failure does not amount to a major failure. The
benefits to you given by this warranty are in addition
to your other rights and remedies under a law in
relation to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period, Residentia
Group shall, at its discretion, determine whether
repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.
12. Missing parts are not covered by warranty. Residentia
Group reserves the right to assess each request
for missing parts in a case by case basis. Any parts
that are not reported missing in the first week after
purchase will not provide free of charge.
13. To enquire about claiming under this warranty, please
follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable Residentia
Group to meet its obligations under this warranty.
WARRANTY TERMS & CONDITIONS
DISHWASHERS
1. IN THIS WARRANTY
(a) ‘acceptable quality’ as referred to in clause 10 of
this warranty has the same meaning referred to
in the ACL;
(b) ‘ACL’ means Trade Practices Amendment
(Australian Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group product
purchased by you accompanied by this document;
(d) ‘ASR’ means Residentia Group authorised service
representative;
(e) ‘Residentia Group’ means Residentia Group Pty Ltd
of 165 Barkly Ave, Burnley VIC 3121, ACN 600
546 656 in respect of Appliances purchased in
Australia;
(f ) ‘major failure’ as referred to in clause 10 of this
warranty has the same meaning referred to
in the ACL and includes a situation when an
Appliance cannot be repaired or it is uneconomic
for Residentia Group, at its discretion, to repair an
Appliance during the Warranty Period;
This document sets out the terms and conditions of the
product warranties for Residentia Group Appliances. It is
an important document. Please keep it with your proof of
purchase documents in a safe place for future reference
should you require service for your Appliance.
7. You may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts
or workmanship. Residentia Group is not liable in the
following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or
incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate
operation
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
domestic or household use (i.e. normal
single family use) as set out in the instruction
manual, the Appliance is warranted against
manufacturing defects for 24 months,
following the date of original purchase of the
Appliance;
(vii) insect or vermin infestation
(h) ‘you’ means the purchaser of the Appliance not
having purchased the Appliance for re-sale, and
‘your’ has a corresponding meaning.
(viii) failure to comply with any additional
instructions supplied with the Appliance;
(b) the Appliance is modified without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by anyone
other than Residentia Group, an authorised
repairer or ASR.
8. This warranty, the contract to which it relates and the
relationship between you and Residentia Group are
governed by the law applicable where the Appliance
was purchased.
2. This warranty only applies to Appliances purchased
and used in Australia and is in addition to (and does
not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia.
3. During the Warranty Period Residentia Group or its
ASR will, at no extra charge if your Appliance is readily
accessible for service, without special equipment and
subject to these terms and conditions, repair or replace
any parts which it considers to be defective. Residentia
Group or its ASR may use remanufactured parts to
repair your Appliance. You agree that any replaced
Appliances or parts become the property of Residentia
Group. This warranty does not apply to light globes,
batteries, filters or similar perishable parts.
4. Parts and Appliances not supplied by Residentia
Group are not covered by this warranty.
IMPORTANT
Before calling for service, please ensure that the steps in
point 13 have been followed.
9. To the extent permitted by law, Residentia Group
excludes all warranties and liabilities (other than as
contained in this document) including liability for any
loss or damage whether direct or indirect arising from
your purchase, use or non use of the Appliance.
Telephone contacts
► Service: Please call 1300 11 HELP (4357)
The Australian Consumer Law requires
the inclusion of the following statement
with this warranty:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.
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| General | Details |
|---|---|
| Name | SOLT GGSDW6013W Dishwasher |
| Make | SOLT |
| Language | English |
| Filetype | PDF (Download) |
| File size | 1.74 MB |
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