LG LSDT990 Dishwasher

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Scan to see the online manual.  

OWNER'S MANUAL  

DISHWASHER  

Read this owner's manual thoroughly before operating the  

appliance and keep it handy for reference at all times.  

ENGLISH  

LSDT990#** LSDTS988**  

www.lg.com  

MFL71917406  

Rev.02_061623  

Copyright © 2022-2023 LG Electronics Inc. All Rights Reserved.  

VIEW FULL SCREEN PDF MANUAL

General	Details
Name	LG LSDT990 Dishwasher
Make	LG
Language	English
Filetype	PDF (Download)
File size	4.77 MB

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• ALL DISHWASHER INSTRUCTIONS & USER MANUALS
• LG

LG LSDT990 Dishwasher Overview

Summary of Contents

• Page 1: Owner's manual for the dishwasher. Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. LSDT990#** LSDTS988**
• Page 2: Important safety instructions should be read before use. Warning and caution statements are provided for user safety. The product overview includes key features of the dishwasher. Installation instructions cover several preparatory steps before use. Preparing the cabinet opening is essential for proper installation. Water and electrical connections must be set up before operating the dishwasher. The dishwasher needs to be leveled and secured in the cabinet opening. Operation guidelines include using the control panel and selecting wash cycles. Loading instructions detail how to properly load the dishwasher and silverware basket. Maintenance and troubleshooting tips are provided for optimal performance.
• Page 3: IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. This is the safety alert symbol. WARNING: You may be killed or seriously injured if you do not follow instructions. CAUTION: You may be injured or cause damage to the product if you do not follow instructions. All safety messages will tell you what the potential hazard is and how to reduce the chance of injury. To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions. The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes. Keep packing materials out of the reach of children. Packaging material can be dangerous for children. Moving or installation of the appliance requires two or more people.
• Page 4: IMPORTANT SAFETY INSTRUCTIONS When installing or moving the appliance, be careful not to pinch, crush, or damage the power supply line. Do not install the appliance in humid spaces. Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts. The installer must ensure that the dishwasher is completely enclosed at the time of installation. Use new hoses when connecting the appliance to the water supply. If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately. Do not use an extension cable or adapter with this appliance. This appliance is not intended for use by persons with reduced physical, sensory or mental capabilities unless supervised. In the event of a gas leak, do not operate this or any other appliance.
• Page 5: IMPORTANT SAFETY INSTRUCTIONS Fix the drain hose securely in place. Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of the reach of children. Do not let children eat detergent or dishwasher rinse agent. When loading items to be washed, locate sharp items so that they are not likely to damage the door seal. Do not wash plastic items unless they are marked dishwasher safe or the equivalent. Do not touch the heating element during or immediately after use. Do not operate your dishwasher unless all enclosure panels are properly in place. Do not open the appliance door while it is operating. Do not plug the dishwasher into a damaged outlet. Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
• Page 6: IMPORTANT SAFETY INSTRUCTIONS For a cord connected dishwasher: This appliance must be grounded. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances. Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Do not use the dishwasher until completely installed. Do not push down on the open dishwasher door. To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions. Install the product on a firm and level floor. This dishwasher must be connected to a hot water supply with a temperature range between 120 °F (49 °C) and 149 °F (65 °C). Do not put the drain hose under the dishwasher during installation.
• Page 7: Important safety instructions Do not place objects on top of the appliance. Turn off the water faucets and unplug the appliance if it will be left for an extended period. Do not store or spill liquid detergents, cleaners, or bleaches on the appliance. Do not touch draining water which may be hot. Defrost the drain hose and water supply hose if they are frozen in winter. Do not put hands, feet, or metal objects below or behind the appliance. If cooking oil is spilled on the exterior, wipe it off immediately. Do not clean the exterior with cleaners that contain alcohol, thinners, bleach, or abrasives. These substances may discolor or damage the appliance. Save these instructions.
• Page 8: Product overview Product features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. For your safety and for extended product life, use only authorized components. Do not remove the safety cover at any time. To ensure reliability, each LG dishwasher goes through thorough quality control before it leaves the factory. You may find water droplets or water spots from this process inside your new dishwasher. Front view Control panel Door handle Safety cover
• Page 9: Product overview Error codes are found in the troubleshooting section. White steady light indicates normal operation. White blinking light means the cycle has been paused. The silverware basket is best installed along the right side for performance. Green light signifies the cycle finished normally. Remove all packing materials from the dishwasher before installation. The default ON setting keeps the green light on until the door is opened. To change the setting, press and hold the High Temp. button for 3 seconds. Accessories are located inside the silverware basket.
• Page 10: Product overview The appearance and specifications listed in this manual may vary due to constant product improvements. Model: LSDT990#**, LSDTS988** Electrical requirements: 120 V, 60 Hz AC only, 15 A circuit breaker Water pressure: 20 psi - 80 psi (140 kPa - 550 kPa) Dimensions (width x depth x height): 23 3/4” x 24 5/8” x 33 5/8” (603 mm x 625 mm x 854 mm) Inlet water temperature: 120 ℉ - 149 ℉ (49 ℃ - 65 ℃) Net weight: 94.4 lbs. (42.8 kg)
• Page 11: Installation Before installing, refer to the owner's manual supplied with each dishwasher for complete installation instructions. Electrical cable should be 16 AWG, with 2 conductors and 1 ground. Water supply tube must be a minimum of 3/8″ O.D. copper tubing or stainless steel braided water supply line. Power cord installation kit is available on LG.com, part number AEM75698901. Inlet hose installation kit is available on LG.com, part number AEM75698902. Drain extension hose installation kit is available on LG.com, part number AEM75698903. This guide is strictly confidential and shall not be copied or distributed without prior written authorization of LG Electronics. The guide may contain inaccuracies and/or typographical errors and may be changed or updated at any time by LGE without notice. Tools needed and parts not provided are listed in the installation guide. This QR code is for reference only.
• Page 12: Installation Preparing dishwasher Sliding dishwasher into cabinet opening Connecting water supply line and power Connecting the drain hose Leveling dishwasher Securing dishwasher in cabinet opening Final installation check Installation overview Please read the following installation instructions first after purchasing this dishwasher or transporting it to another location.
• Page 13: Installation Choose a location as close to the sink as possible for easy connections to water supply line, drain hose, and electrical connection. To allow for proper clearance of plumbing and electrical, use the template included with the literature to determine the clearance on the side of the cabinet where the cabinet meets the back wall. This dishwasher is designed to fit a standard dishwasher opening. An opening may be needed on both sides to route plumbing and electrical connections. To ensure proper drainage, install the dishwasher no more than 12 ft. (3.65 m) from the sink. The location must have sufficient space for the dishwasher door to open easily and provide at least 0.1” (2 mm) between the dishwasher and the cabinet sides. The opening must be at least 2 1/2 (63.5 mm) in diameter to prevent damage to the cables and hoses during installation. If installing the dishwasher in a corner, leave a minimum of 2” (50 mm) between the dishwasher and the adjacent wall. Installation damage is not covered by the warranty, and leaks caused by improper installation may result in property damage. The adjacent wall must be free of obstructions. Failure to properly locate the hole for the water and drain lines may prevent the dishwasher from installing flush with the cabinets and could result in kinked, pinched, crushed, stressed, or damaged lines.
• Page 14: Installation Routing water supply line and electrical wiring There are 2 channels in the bottom of the dishwasher for routing the water and electrical connections. Preparing water and electrical connections Do not reuse an old hose. Use only a new hose when installing the dishwasher. Use a time-delay fuse or circuit breaker. Operate this appliance with the correct voltage as shown in this manual and on the rating plate. Turn off the house water supply and the circuit breaker or dedicated power before connecting the dishwasher. Do not use an extension cable or adapter with this dishwasher. When connecting the dishwasher water supply line to the house water supply, sealing tape or compound should be used on pipe threads to avoid leaks. Connect the dishwasher to a hot water supply with a temperature range between 120 °F (49 °C) and 149 °F (65 °C). Water supply pressure must be between 20 psi and 80 psi (140–550 kPa).
• Page 15: INSTALLATION Preparing dishwasher WARNING: Do not remove safety cover. Removal can result in fire, electric shock or death. Remove the lower cover. If there is insulation padding behind the lower cover, remove it. Releasing drain hose: Remove the twist tie holding the drain hose to the back of the shipping brace. Set the parts aside until the installation is complete. Removing packing materials from the interior: Remove all packing materials from the interior of the dishwasher before installing the appliance. Removable shipping brace: The rear shipping brace can be removed if additional clearance is needed when installing the dishwasher under a low countertop. Attaching installation brackets: For countertops made of wood or other materials that will not be damaged by drilling, use the metal installation brackets provided. For countertops made of granite, marble, or other materials that could be damaged by drilling, use the wood screws to attach the dishwasher to the cabinet. CAUTION: If you lay the dishwasher on its back, do so carefully to avoid damaging the drain hose and the tub. NOTE: Installation brackets and screws can be found in the silverware basket.
• Page 16: Installation Do not push the door of the dishwasher with knees when sliding the dishwasher into position. Doing so can damage the front cover. Bend the tabs on the brackets to secure them to the frame using a pair of needle nose pliers. Do not push the top of the dishwasher. Doing so can damage the interior of the dishwasher. Open the door and grab the body frame and the top front opening of the tub to move or lift the dishwasher. Do not pull or lift the dishwasher using the handle. Doing so can damage the door and hinges. Align the dishwasher with the opening. Make sure the water supply line and electrical cable are in the correct positions to slide into their channels properly.
• Page 17: Installation instructions include pulling the drain hose into the cabinet and ensuring it is straight before feeding it through the water supply hole. Smooth out or pad the edges of the drilled hole to avoid damaging the drain hose. Be careful not to kink, pinch, crush, or stress the drain hose during installation to prevent leaks and water damage. Remove tape from the water supply line and electrical cable before connecting. Gradually slide the dishwasher into the opening, ensuring the water supply line and electrical cable pass freely. Do not turn the dishwasher upside down to connect the water supply line or electrical supply to avoid damage. It is crucial that the drain hose does not get kinked, pinched, stressed, or crushed during installation. Connect the water supply line to the inlet valve on the left front of the dishwasher with the home water supply turned off. Damage from improper installation is not covered under warranty. Tape or compound should not be used on the dishwasher inlet valve.
• Page 18: Installation instructions include the removal of screws and careful handling of the water supply line to avoid damage. The dishwasher requires a dedicated, properly grounded branch circuit for the power connection. A 3-prong power supply should be located within 4 feet of the dishwasher and easily accessible. The junction box must be removed from the appliance during installation. The best location for the electrical conduit is on the right side of the back wall. Electrical cables should be re-routed if they exceed 3 inches in length and are centered on the back wall. A 3/8” strain relief needs to be inserted through the junction box hole and secured with a ring nut. Electrical power to the unit must be turned off at the circuit breaker before installation. The junction box cover should be removed to access the internal components. The electrical cable must be inserted through the strain relief and secured with screws.
• Page 19: Installation Fold the connected wires back into the junction box and screw on the junction box cover. Verify that the black wire is hot (120 V). If not, or if you are unsure of the power supply, have it checked by a licensed electrician. Pull the existing wires through the openings in the junction box. Tighten 2 screws to reassemble the junction box in the appliance. Do not leave stripped wire exposed. Trim stripped wire to fit completely inside wire nuts. If the end of the drain hose does not fit the drain line, use a heat and detergent resistant adapter. Cut the adapter to match the size of the drain connection as shown. Pair the white, black, and green wires to the matching colored wires from the dishwasher. Then twist on the provided wire nuts tightly to connect the corresponding wires. For drain hose installation, use the screw style hose clamp provided with this dishwasher. Follow local codes and ordinances for drain hose requirements. Do not exceed 12 ft. (3.65 m) distance to drain.
• Page 20: Installation Height of the drain hose end must be at least 12 (305 mm) and within 40 (1016 mm) from the base of the dishwasher to avoid water being siphoned from the tub. Connecting waste tee without air gap requires the same height specifications for the drain hose. Remove the knockout plug with a hammer and screwdriver to ensure proper drainage. If the knockout plug has not been removed, the dishwasher will not be able to drain properly. Attach the drain hose to the waste tee with the hose clamp provided and tighten it with a flat-blade screwdriver. Connecting to disposal without air gap also requires removing the knockout plug. Attach the drain hose to the disposal with the hose clamp provided and tighten it. Connecting to disposal or waste tee with air gap involves similar steps for attaching the drain hose.
• Page 21: Installation Check that the dishwasher is level from side to side. Connect the end of the drain hose to the air gap with the hose clamp provided. Use a smartphone level application if a level is not available. Make sure the gap between the tub walls and the door liner is the same on either side. Attach the rubber hose connector to the disposal or waste tee with a hose clamp if not connected. Adjust the leveling feet as needed until the dishwasher is completely leveled. Failure to level the dishwasher may result in leakage or problems closing the door. Ensure the dishwasher is supported fully by the leveling feet and not hanging from installation brackets. Adjust the front leveling feet using a flat-blade screwdriver to raise or lower the front of the tub. To check that the tub is level from front to back, pour water into the bottom of the tub and observe the water level.
• Page 22: Installation instructions include securing the dishwasher to the countertop and cabinet frame. Installation brackets and screws can be found in the silverware basket. Use a magnetic screwdriver and cover the filter hole with towels to prevent screws from falling into the pump. Adjust the rear leveling foot with a Phillips screwdriver using the center screw at the base of the appliance. Turn the center screw clockwise to raise the rear of the tub and counterclockwise to lower it. The dishwasher can be secured to the cabinet frame using specific instructions. Remove the plastic caps from the mounting bracket access holes before securing. Do not use an electric screwdriver to avoid damaging the screw. There are two options for securing the dishwasher based on the countertop material. Ensure the dishwasher is level before attaching it to prevent door closure issues or water leaks.
• Page 23: Installation Replace the lower cover. Only install the lower cover provided with the dishwasher. Check if the dishwasher is properly installed. Turn on the circuit breaker. Turn on the house water supply. Make sure that the door opens and closes smoothly. Remove the protective film from the door, if present. Refer to the chart below before calling for service. Make sure that all packaging materials have been removed. Check for leaks at the drain hose and water supply connection.
• Page 24: Installation Error Code IE Possible cause and solution Water supply line is kinked under dishwasher. Feed the drain and water supply hoses through the hole under the sink. Slide the dishwasher into the cabinet while pulling on the hoses under the sink. This helps avoid kinking the hoses or trapping them beneath the dishwasher. House water supply is not turned on. Turn the water faucet on.
• Page 25: Operation Before using To reduce the risk of fire, electric shock, or injury to persons, read the safety instructions before operating this appliance. Connect to the hot water supply only. The water supply temperature should be a minimum of 120 °F (49 °C) for better washing performance and shorter cycle time. Follow the instructions for loading the dishwasher to ensure effective cleaning. Remove insoluble items such as bones, toothpicks, and pieces of paper while loading the dishwasher. Select the cycle and options that best fit the load by referring to the cycle guide. Load the dishes as described in this manual. Only load items that are dishwasher-safe. Scrape the dishes free of excess food, bones, and any other hard, non-soluble residue. Press the Start button and then close the door in less than four seconds to operate the dishwasher. Using the guidelines in this manual, fill the detergent cup with the recommended amount of detergent and close the lid. The Rinse Aid icon will flash if the level of rinse aid in the dishwasher is low.
• Page 26: Operation Save energy by pressing and holding High Temp for three seconds to set the End display to automatically turn off a few minutes after the cycle ends. It is normal for the dishwasher to chime continuously if you open it during operation or just after the cycle ends. The dishwasher is indicating that the interior temperatures are hot and to use caution when reaching inside. Do not open the door during operation or immediately after it has completed the wash cycle as the escaping steam may cause scalding. Empty the lower rack first and then the upper rack to avoid water dripping onto dishes in the lower rack. The dishwasher automatically turns off after four minutes of inactivity if paused or if no cycle is started.
• Page 27: Operation Control panel features Power on/off button Press this button to turn the washer on or off. After the cycle is complete, the power automatically turns off for purposes of safety and economy. If there is a power surge, power outage, or disruption of any kind, power is automatically turned off for safety. When power is connected again, the dishwasher will turn on automatically and resume the cycle. Display Rinse aid icon illuminates when the rinse aid level is low. The machine clean icon flashes every 30 cycles. The digital display shows the estimated cycle time. The estimated time shown on the display does not include delay times for heating water. The control lock feature helps prevent settings from being changed during a cycle.
• Page 28: Wi-Fi When the appliance is connected to the internet through a home Wi-Fi network, this icon illuminates. Night Dry This indicator lights up when Night Dry is selected. Chime On/Off Button To activate or deactivate the button sounds, press and hold Dual Zone and Energy Saver simultaneously for three seconds. Cancel Button The drain pump activates and the cycle cancels. Once the dishwasher finishes draining, the power turns off. Start Button To operate the machine, either press Start and close the door within four seconds or close the door and press Start. Normal Wash Cycles This cycle is for daily, regular, or typical use to completely wash a full load of normally soiled dishes. Auto This cycle senses the soil amount and soil toughness and is optimized to achieve the best cleaning. Heavy This cycle is for heavily soiled dishes and dishes with hardened on soil. Turbo This cycle will clean heavily soiled dishes in an hour using slightly more energy and water. Delicate Use this cycle to clean delicate items such as fine china and stemware.
• Page 29: Operation Smartphone app for cycle codes, names, and more information about the available cycles. Default cycle: P1. Pots & Pans. Energy Saver option saves energy by reducing wash and rinse temperatures. Machine Clean cycle is for cleaning the inside of the dishwasher without dishes. Steam option adds steam at the start of the cycle to improve wash performance. Rinse cycle is a quick rinse for dishes that will not be washed immediately. High temperature rinse sanitizes dishes and glassware in accordance with the NSF/ANSI Standard 184. Express cycle quickly cleans lightly soiled dishes. Options and extra functions can be selected for desired cycles. Extra Dry option improves drying performance by adding extra drying time and raising rinse temperature.
• Page 30: To add the Night Dry option to the Normal cycle, press and hold Extra Dry for 3 seconds. Dishes are often left in the dishwasher overnight after the cycle ends, which can result in steam condensing on dishes, leaving them wet. This option runs the ventilation fan periodically to help vent the steam from the tub. The Delay Start feature delays the start of a selected cycle, with the delay time set from 1 to 12 hours in one-hour increments. The Night Dry option is selected by default for all cycles for which it is available, except the Normal cycle. The cycle guide shows the available options for each cycle, including Auto, Heavy, Delicate, Refresh, and Normal. Actual water consumption will vary depending on soil level and hardness of water. The actual running time and cycle time displayed may change depending on options chosen, soil level, water temperature, and hardness of water. Energy Saver cannot be used at the same time as Extra Dry or High Temp. Options are not available for Download Cycle.
• Page 31: Operation of the machine includes various cycles such as clean, turbo, express, and rinse. Soil levels can be set to heavy, light, or extra light, affecting water usage and wash time. Actual water consumption varies based on soil level and hardness of water. Running time and cycle time may change depending on options chosen and water conditions. Energy saver cannot be used simultaneously with extra dry or high temp options. Ensure that all items do not touch each other when loading the dishwasher. The extra tall tub accommodates dishes and utensils up to 14 inches high. Remove large food particles from plates before loading. Certain items are not dishwasher safe, including copper, hand-painted china, and wooden utensils. Deep pots should be placed upside down for effective washing.
• Page 32: Operation Plastic items which are not dishwasher safe Silverware loading tips: For best cleaning results, use the top separators in the basket when loading silverware. The separators will prevent nesting of silverware. Sterling silver or gold-plated flatware or delicate or metal-rimmed china Fragile items such as crystal glasses Load sharp items, such as knives, pointing down. Caution When unloading the dishwasher, it is best to start with the silverware basket. Doing so will prevent water droplets from falling on your silverware from the upper rack. Do not place pots or pans with plastic handles in the appliance as the handles may deteriorate due to the heat and detergent. Waterproof or long-lasting lipstick smudges on glasses may not be removed during the wash. Warning Be careful when loading and unloading sharp items. Load sharp knives with the handles up to reduce the risk of personal injury. Loading the silverware basket The silverware basket has separators to avoid scratching and tarnishing of delicate silverware.
• Page 33: Operation Loading dishes & pots Lower rack loading tips: - Plates should be positioned upright and facing the center of the rack, and pots, pans, and large dishes must be turned upside down. - Load dinner plates, dishes, soup bowls, etc. between the tines. - Load cookie sheets, cake pans, and other large items at the sides or back of the rack. - Make sure that pot handles and other large items do not stop the rotation of the spray arms. - The lower rack should not be used for small items such as cups, wine glasses, or small plates. - Make sure that large items do not interfere with the rotation of the spray arms, and do not prevent the detergent dispenser from opening. Folding down the lower tines - Fold tines down to fit larger dishes; pull tines back up to fit smaller dishes.
• Page 34: Operation Loading 12 place settings The silverware basket ships installed at the back of the bottom rack. For best performance, install it along the right side as shown. Upper rack loading tips: - Place cups and glasses in the rows between the rack tines to avoid breakage and water spots. - To avoid chipping, do not let stemware touch other items. - Place items so that the open end faces down for cleaning and drying. - Do not stack items on top of each other. - Use the upper rack for small or delicate items such as small plates, cups, saucers, glasses, and dishwasher-safe plastic items. - Cups, glasses, and bowls must be positioned upside down. - Make sure items do not interfere with the rotation of the spray arms above and below the upper rack. - When loading larger items in the upper rack, it may be necessary to remove the cutlery rack if one is present. Loading the upper rack Loading dishes into the upper rack Loading the cup rack This feature is only available on some models. Extra cups or cooking utensils can be laid on the fold down cup racks, which also provide support for long-stemmed glasses.
• Page 35: Operation The cup racks can be folded up out of the way for tall glasses. Removing and replacing cup rack is only available on some models. The left and right cup racks are interchangeable and can be removed. Fold tines down to fit larger dishes; pull tines back up to fit smaller dishes. Slide the cup rack down into its closed position. Locate the assembly slot on the cup rack, align the slot with the bar, and firmly pop the rack off the support bar. The rack on the left pops free at the back. The rack on the right pops free at the front. The upper rack adjusts up and down. Raise the upper rack to allow items up to 14 tall in the lower rack. Lower the upper rack to allow dishes up to 12 tall in the upper rack.
• Page 36: Operation There are three available positions for adjusting the height of the upper rack to create more space. Lowering the Rack Hold the rack at the center of each side to support its weight. Then, push the button on each side to release the rack and lower it into position. Warning Before adjusting, ensure the rack is empty of all dishes. Otherwise dishes may get damaged or you may get injured. Raising the Rack Lift the rack at the center of each side until the rack locks into place in the upper position. It is not necessary to lift the lock levers to raise the rack. Removing the Snap-In Gliding Upper Rack These instructions are for models with snap-in rack supports rather than wheeled rack supports. Caution There is a 2 3/16 inches (56 mm) gain in height when the upper rack is moved to the lower position. The snap-in upper rack should only be removed for servicing. If you need to remove the rack, wear gloves and handle the screwdriver carefully to avoid personal injury or damage to the dishwasher.
• Page 37: Operation Loading silverware into the cutlery rack is only available on some models. To remove the front rack supports from the rails, push the front hooks open with a flat-blade screwdriver. To remove the back rack supports from the rails, hold a side rail with one hand and lift the front of the rack. Do not place bowls in the center of the cutlery rack to avoid leakage. To replace the rack, place the back rack supports behind the rear hooks and pull the rack forward. The tray on the left side can be adjusted to a high or low position to accommodate utensils or cutlery. The cutlery rack is best suited for flatware. Separators on the cutlery racks help keep flatware separated to avoid damage and improve cleaning. For best cleaning performance, place flatware in the silverware baskets. Heavily soiled utensils or items with baked-on foods should be placed in the appropriate area.
• Page 38: Operation Remove dishes before adjusting the tray. Adjust the tray by sliding the lever. Use only detergent intended for dishwashers. Incorrect detergent may cause the dishwasher to fill with suds during operation. To avoid damaging the dispenser, do not pull up on the dispenser to close the dishwasher door. The entire cutlery rack can be removed if more space is needed on the upper rack for larger items. After completion of the wash program, check whether the detergent was completely washed out. Too much detergent can leave a film on dishes and in the dishwasher, resulting in poor wash performance. Load sharp knives with the blade down to reduce the risk of injury. Using liquid rinse aid improves drying performance by allowing water to drain off of dishes after the final rinse. Do not use detergent tablets for shorter wash cycles. The tablet may not dissolve completely. Using a wash booster helps remove spots, residue, and the white film caused by hard water.
• Page 39: Operation The use of rinse aid is recommended to prevent water spots on dishes and to enhance drying performance. Only use liquid rinse aid in the dishwasher. Do not overfill the rinse aid dispenser. Wipe off any spilled rinse aid around the dispenser. Add dishwashing detergent to the main wash compartment until the level is between the lines marked 15 and 25. Open the rinse aid lid by lifting up the flap. Fill to over the 25 line for hard water or heavily soiled loads. Fill to the 15 line for soft water or lightly soiled loads. Rinse aid is dispensed automatically during the final rinse cycle. The rinse aid icon appears in the display when more rinse aid is needed.
• Page 40: Operation Rinse aid dispenser adjustment The dispenser has five adjustment levels. The dishwasher is programmed at the factory for a rinse aid dispenser level of 2. Adjust the setting higher if you have hard water and notice calcium buildup on your dishes. Setting the rinse aid control too low will contribute to spotting and streaking on dishes and poor drying performance. Setting the control too high can cause foaming, which will cause poor wash performance. Ensure the appliance is off. Press Dual Zone and Power simultaneously to check the current setting. Press Delay Start to change the rinse aid dispenser setting. The Rinse Aid e icon flashes when more rinse aid is needed, unless the rinse aid dispenser setting is set to L0.
• Page 41: SMART FUNCTIONS The LG ThinQ application allows you to communicate with the appliance using a smartphone. You can check the current status, cycle, options, running time, and cycle end time for the appliance on a single screen. You can download new and specialized cycles that are not included in the standard cycles on the appliance. Only one downloaded cycle can be stored on the appliance at a time. This function shows how many cycles remain before running the Machine Clean cycle. This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use. Set the Rinse Aid Dispenser Level, Machine Clean Reminder, Signal Level, and Clean Indicator Light. Turn on the Push Alerts to receive appliance status notifications. The appliance supports 2.4 GHz Wi-Fi networks only. If you change your wireless router, delete the connected appliance from the LG ThinQ application and connect it again.
• Page 42: Smart functions If this equipment does cause harmful interference to radio or television reception, the user is encouraged to try to correct the interference by one or more measures. The surrounding wireless environment can make the wireless network service run slowly. If the distance between the appliance and the wireless router is too far, the signal becomes weak. If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. This device complies with part 15 of the FCC Rules. Operation is subject to two conditions: it may not cause harmful interference and must accept any interference received. The wireless network name (SSID) should be a combination of English letters and numbers. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. Users must follow the specific operating instructions for satisfying RF exposure compliance. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
• Page 43: SMART FUNCTIONS This device must accept any interference, including interference that may cause undesired operation of the device. The feature may be subject to change without prior notice and may have a different form depending on where you are located. Using LG ThinQ to Diagnose Issues This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. Use this feature to help you diagnose and solve problems with your appliance.
• Page 44: For best results, do not move the smartphone while the tones are being transmitted.
• Page 45: Maintenance is important for performance and trouble prevention. Check the outside and inside of the dishwasher, including filters and spray arms, at regular intervals. Do not use benzene or thinner when cleaning the dishwasher to avoid fire or explosion. Wear gloves and/or protective clothing during care and maintenance. Remove all dishes before cleaning. Add citric acid or follow manufacturer’s instructions for cleaning agents, avoiding dishwasher detergent. Do not use scrub pads or abrasive cleaners on the exterior. Run the Machine Clean cycle once a month to remove detergent buildup and residue. Check the drain air gap or in-sink disposal if the dishwasher is not draining well. To remove white spots and odor, run an empty cycle with one cup of white vinegar.
• Page 46: Maintenance The warranty provided with the dishwasher does not cover service costs directly associated with the cleaning or repair of the external drain air gap and disposal. For best wash performance, clean the filter after each load. If food debris remains in the filter, it may cause an odor. In areas with hard water, clean the filter at least once a month with a soft brush. Clean the filters using non-abrasive materials and warm running water. To clean the air gap, turn off the dishwasher and remove the lower rack. Remove the air gap cover and the plastic cap underneath it. Check the sump opening and remove any foreign materials, if needed. Clean out any debris with a toothpick or brush. Be cautious of sharp edges when handling the stainless steel filter. Remove food residue caught in filters to prevent the buildup of odor-causing bacteria and possible drainage problems.
• Page 47: Maintenance Cleaning the spray arm is essential for proper dish cleaning. It is recommended that the spray arms be cleaned once every two weeks. Make sure the water jet holes are not blocked by food particles. Ensure the filter is assembled correctly before starting a cycle. Remove any food residue blocking the spray arm holes with a pin or stiff wire. To avoid breaking the rolling spray arm sections, do not pull or manually rotate them. Cleaning the upper spray arm requires pulling the upper rack forward. Remove the upper spray arm by turning the nut on the bottom counter-clockwise. Recommended filter cleaning schedule varies based on the number of loads per week. Cleaning frequency increases if dishes are not scraped or rinsed before loading.
• Page 48: Maintenance Remove food particles by rinsing or shaking the spray arm. If any food residue blocks the spray arm holes, remove it with a pin or any sharp tool. After removing the food residue, clean the spray arms under running water. After cleaning the upper spray arm, press it up into place. Turn the nut 1/8 turn clockwise to make sure that the nut locks back into place. After assembly, make sure that the spray arms rotate freely. If you will be absent for an extended period of time during warmer months, close the water valve and disconnect the power supply line. Clean the filter, tub and dispenser to prevent odor. If you will be absent for an extended period of time during colder months, winterize the water supply lines and the dishwasher itself. Winterization must be performed by qualified service personnel.
• Page 49: Troubleshooting The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. Before calling for service, check the following if the washer does not function properly or at all. Rinse aid is strongly recommended to enhance the drying performance of the dishwasher. The cloudy film on dishes is usually caused by minerals in the water reacting with the dishwasher detergent. Adding an extra rinse helps to rinse the film away. To remove white film on the tub, use citric acid powder and run a Machine Clean cycle without detergent. Drying performance is affected by the amount of heat that remains in the tub after the heated rinse. Using the High Temp. setting aids in keeping the inner drum temperature hotter before drying begins. Using a rinse aid maximizes the amount of water that has been sheeted away from the dishes before the dry cycle begins. Allow the dishwasher to completely finish the dry cycle before opening the door to prevent dishes from remaining wet.
• Page 50: Troubleshooting The dishwasher does not rely on a heating element for the drying process; it uses retained heat from the dishes and tub. Rinse aid is required to enhance drying performance; without it, water may remain on the dishes. A whistling noise when water is drawn into the dishwasher is normal; high water pressure may increase the noise. Ensure that dishes are dishwasher safe; plastic dishware may require hand drying. To drain standing water, press and hold Start for three seconds until the cycle stops. The continuous chime when opening the door during a cycle indicates hot interior temperatures. Control Lock prevents changes to the controls during the cycle; it can be activated by pressing and holding specific buttons. For a drain hose extension, use a 5/8 or 7/8 inside diameter hose and a coupler. An LED blinking and chiming indicates the door must be closed within four seconds of pressing Start. Pre-rinsing dishes is not necessary, especially when using Normal and Auto cycles.
• Page 51: Troubleshooting On the www.lg.com home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials. Select a product category and then pick a topic or search a keyword. Error Messages Water inlet problem. Check for a clogged, kinked or frozen water inlet hose. Drainage Problem. Check for a clogged, kinked or frozen water drain hose. Oversudsing caused by improper detergent, such as liquid dish soap. Do not use hand dishwashing liquids. Only use detergents which are designed for use in automatic dishwashers. Failure to level dishwasher. Make sure that the appliance is properly leveled.
• Page 52: Troubleshooting Heater circuit failure. Water temperature sensor error. Wash motor error. Vario motor error. The Download Cycle is selected. Test mode is selected. Rinse aid level setting mode is selected. Control Lock is activated. Dishwasher will not operate. Dishwasher operates too long.
• Page 53: Troubleshooting Some level of noise is normal during operation. The dishwasher is not level. Nozzle arm knocking against dishes. Lights do not illuminate. Spray arms do not rotate smoothly. Upper rack is crooked. Dishwasher continuously chimes when the door is opened during or right after a cycle has completed. Door does not close completely. Dishwasher chimes if control panel is touched during operation. Dishwasher did not finish cycle.
• Page 54: Troubleshooting Odor There is food in the bottom of the appliance or in the filter. Clean the filter and the interior according to the maintenance section of the owner’s manual. Unwashed dishes are left in the appliance for a long time. Run a cycle with one cup of white vinegar in a dishwasher safe glass or bowl placed on the upper rack. Food soil remains on dishes. Select correct cycle based on soil level and type of dishware being washed. Water temperature is too low. Check water supply connection or water heater setting. Dishwashing detergent was not used. Use recommended detergent. Low inlet water pressure. Water pressure should be between 20 and 80 psi. Water jet holes on spray arms blocked. Clean the spray arms. Improper loading of dishes. Make sure dishes do not block spray arm rotation or interfere with detergent dispenser. Filters are clogged. Clean filters. Cloudiness on glassware. Use less detergent and use a rinse aid to minimize the problem. Black or gray marks on dishes. Reposition the dishes. Yellow or brown film on inside surfaces of dishwasher. Eliminate the stain by using a stain removal product. Spots and filming on dishes. Water supply should be at least 120 °F for best wash performance.
• Page 55: Troubleshooting Spots and filming on dishes may be caused by hard water buildup in the tub. To resolve this, remove all dishes and use citric acid powder or white vinegar in the wash cycle. Dishes not drying could be due to an empty rinse aid dispenser. For Wi-Fi connectivity issues, ensure the password is entered correctly and mobile data is turned off. Check that the wireless network name (SSID) is set correctly and does not include special characters. Only a 2.4 GHz router frequency is supported for connection. If the appliance is too far from the router, move it closer or use a Wi-Fi repeater. During Wi-Fi setup, follow specific instructions for entering the password based on the network name format.
• Page 56: Limited warranty Terms and conditions Arbitration notice: This limited warranty contains an arbitration provision that requires you and LG Electronics to resolve disputes by binding arbitration instead of in court. Should your LG Dishwasher fail due to a defect in materials or workmanship under normal use, LG will repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased lawfully and used within the United States. Warranty period: Two years from date of original retail purchase for labor and parts. Five years from date of original retail purchase for main control board, racks, stainless steel door liner, and tub. Ten years from date of original retail purchase for the direct drive motor. Proof of original retail purchase specifying the product model and date of purchase is required to obtain warranty service. Any implied warranty of merchantability or fitness for a particular purpose on the product is limited in duration to the duration of the above limited warranty.
• Page 57: Limited warranty does not cover service trips for delivery, installation, or unauthorized repairs. Damage or failure during power failures or inadequate electrical service is not covered. Damage caused by leaky or broken water pipes or inadequate water supply is excluded. Operating the product in a corrosive atmosphere or contrary to the owner's manual voids the warranty. Accidental damage from natural disasters or unauthorized modifications is not covered. Incorrect electrical current or plumbing codes leading to damage is excluded. Transportation or handling damage must be reported within one week of delivery. Misuse or improper installation and maintenance voids the warranty. Costs associated with removal and reinstallation for repairs are the owner's responsibility. Disputes regarding the warranty will be resolved through binding arbitration, waiving the right to a jury trial.
• Page 58: Limited warranty Notice of dispute You must notify LG in writing at least 30 days in advance of initiating arbitration. You and LG agree to engage in good faith discussions to resolve your claim. Agreement to binding arbitration and class action waiver You and LG agree to resolve any claims only by binding arbitration on an individual basis. Arbitration rules and procedures The arbitration will be administered by the American Arbitration Association. Governing law The law of your residence shall govern this limited warranty and any disputes.
• Page 59: Limited warranty Opt out of the dispute resolution procedure. You must send notice to LG no later than 30 calendar days from the date of purchase. You can opt out by sending an e-mail or calling a designated number. Include your name, address, purchase date, product model name or number, and serial number. The serial number can be found on the product or online. No other form of notice will be effective to opt out. Opting out will not affect the coverage of the limited warranty. You will continue to enjoy the full benefits of the limited warranty. If you do not opt out, you accept all terms and conditions of the arbitration provision.
• Page 60: Limited warranty for LG Dishwasher in Canada outlines terms and conditions. Arbitration notice indicates disputes must be resolved through binding arbitration. Warranty is valid only for the original retail purchaser and applies to products purchased from authorized retailers. The warranty period begins from the date of original retail purchase or sixty days from the date of manufacture if the purchase date cannot be verified. Different warranty periods are specified for various components, including two years for the dishwasher and five to ten years for certain parts. Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety days, whichever is greater. Proof of original retail purchase is required to obtain warranty service. LGECI disclaims all other warranties and conditions beyond those expressly provided. Liability is limited to the purchase price paid for the product, and no liability is accepted for incidental or consequential damages. The warranty provides specific legal rights, which may vary by province.
• Page 61: Limited warranty This limited warranty does not cover service trips for delivery, installation, or education on operation. Damage or failure during power failures and inadequate electrical service is not covered. Damage caused by leaky or broken water pipes or inadequate water supply is excluded. Operating the product in a corrosive atmosphere or contrary to the owner's manual voids the warranty. Damage from accidents, pests, lightning, or other uncontrollable causes is not covered. Misuse, abuse, or improper installation and maintenance of the product voids the warranty. Unauthorized modification or use for unintended purposes will not be covered. Damage from incorrect electrical current or plumbing codes is excluded. Use of unauthorized accessories or components will void the warranty. Costs associated with excluded circumstances shall be borne by the consumer.
• Page 62: limited warranty procedure for resolving disputes: all disputes between you and LG shall be resolved exclusively through binding arbitration. definitions: references to “LG” mean LG Electronics Canada, Inc., its parents, subsidiaries, and affiliates. notice of dispute: you must notify LG in writing at least 30 days in advance of initiating arbitration. agreement to binding arbitration and class action waiver: you and LG agree to resolve any claims only by binding arbitration on an individual basis. arbitration rules and procedures: either you or LG must make a written demand for arbitration to begin the process. governing law: the law of the province or territory of your purchase shall govern this limited warranty. fees/costs: you do not need to pay any fee to begin an arbitration; LG will pay all arbitration filing fees unless you seek more than $25,000 in damages.
• Page 63: Limited warranty details the arbitration process for disputes. Arbitration fees may be awarded based on applicable law. Hearings can be conducted through documents, telephonic, or in-person based on claim amount. In-person hearings will be held at a mutually convenient location. Severability ensures remaining provisions remain effective if any part is unenforceable. Opting out of arbitration requires notice within 30 days of purchase. The law of your residence governs the limited warranty if you opt out. Opting out does not affect warranty coverage. Conflict of terms states the limited warranty prevails over the EULA regarding dispute resolution. Warranty exceptions include poor wash results due to debris in the filter.
• Page 64: Limited warranty Make certain that no dishes or utensils are in the path of the spray arms. Do not place one dish on top of another. Poor wash results caused by improper loading or over stacking. Poor drying results caused by lack of rinse aid. Water is not supplied because the water tap is not turned on. Not draining because drain hose is kinked. The knockout plug in the garbage disposal is not removed. The disposal or air gap is blocked by debris. No power due to loose connection of power supply line or electrical outlet problem.
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