LG XD3A25UMB 15 Place QuadWash Dishwasher

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OWNER'S MANUAL  

DISHWASHER  

Before beginning installation, read these instructions  

carefully. This will simplify installation and ensure that the  

product is installed correctly and safely. Leave these  

instructions near the product after installation for future  

reference.  

ENGLISH  

XD3*25U**  

www.lg.com  

MFL70282471  

Rev.03_021722  

Copyright © 2021-2022 LG Electronics Inc. All Rights Reserved.  

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General	Details
Name	LG XD3A25UMB 15 Place QuadWash Dishwasher
Make	LG
Language	English
Filetype	PDF (Download)
File size	3.23 MB

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• ALL DISHWASHER INSTRUCTIONS & USER MANUALS
• LG

LG XD3A25UMB 15 Place QuadWash Dishwasher Overview

Summary of Contents

• Page 1: Owner's manual for the dishwasher. Read these instructions carefully before beginning installation. This will simplify installation and ensure correct and safe installation. Leave these instructions near the product after installation for future reference.
• Page 2: This manual may contain images or content that may be different from the model you purchased. This manual is subject to revision by the manufacturer. Safety instructions include reading all instructions before use. Warning statements are provided for safety. Caution statements are included for proper operation. Installation section covers parts and specifications, preparing cabinet opening, and leveling the appliance. Operation overview includes control panel details and wash cycles. Smart functions feature the LG ThinQ application and smart diagnosis. Maintenance section emphasizes cleaning and caring for the appliance.
• Page 3: Before calling for service.
• Page 4: Safety instructions emphasize the importance of supervision for children around the appliance. Observe the specifications regarding the maximum number of place settings for the dishwasher. The water pressure must be between 0.05 MPa and 1.0 MPa. Never operate the appliance if it is damaged, malfunctioning, or has missing parts. Contact an authorized service center if the power cord is damaged or the socket outlet is loose. Do not modify the power cord provided with the appliance. Transport the appliance securely with two or more people. Do not install the appliance in damp, dusty, or outdoor areas. Disconnect the power cord before installing or servicing the appliance. This appliance is not designed for maritime use or mobile installations.
• Page 5: Safety instructions When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord. Use new hose or hose-set supplied with the appliance. Reusing old hoses can cause a water leak and subsequent property damage. Improper connection of the equipment-grounding conductor can result in risk of electric shock. This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock. This appliance is equipped with a power cord having an equipment-grounding conductor and a grounding power plug. After installing, check the hose connection for leaks before moving the appliance into the cabinet opening. Do not damage or place heavy items on the power cord of the appliance. This appliance is intended to be used in household and domestic applications only and must not be used for commercial purposes. For a permanently connected dishwasher: This appliance must be connected to a grounded metal, permanent wiring system. Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke.
• Page 6: Safety instructions Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner’s Manual. Do not leave the appliance door open. Children may hang on the door or crawl inside the appliance, causing damage or injury. Do not use flammable gas and combustible substances near the appliance. Do not attempt to separate any panels or disassemble the appliance. Do not bend the power cable excessively or place a heavy object on it. Do not put animals, such as pets into the appliance. Do not touch the power plug or the appliance controls with wet hands. If there is a gas leakage, do not touch the appliance or power plug and ventilate the area immediately. Hydrogen gas is explosive. If the hot-water system has not been used for two weeks or more, turn on all hot water taps and let the water flow for several minutes. Keep the area underneath and around your appliances free of combustible materials.
• Page 7: Safety instructions Do not operate the appliance unless all enclosure panels are properly in place. Use only detergents or wetting agents recommended for use in an appliance and keep them out of the reach of children. Do not wash and dry articles that have been soaked in explosive substances such as gasoline or solvents. When loading items to be washed, locate sharp items so that they are not likely to damage the door seal. Do not wash plastic items unless they are marked “dishwasher safe” or check the manufacturer’s recommendations. Do not touch any heating element during or immediately after use. Do not abuse, sit on, or stand on the door or dish rack of the dishwasher. Do not open the door while the appliance is in operation to avoid water splashing out. Be careful not to catch your hand when closing the door of the appliance. Small parts can be a choke hazard to small children if removed from the dishwasher.
• Page 8: Safety instructions highlight the importance of not leaving the door open to avoid tripping hazards. Maintenance guidelines emphasize the correct way to unplug the appliance by gripping the power plug firmly. It is crucial to securely plug the power plug into the socket after removing moisture and dust. Cleaning should not involve spraying water inside or outside the appliance. Disconnecting the appliance from the power supply is necessary before cleaning, as setting controls to OFF does not suffice. Disposal instructions recommend unplugging old appliances and cutting off the cable to prevent misuse. Packaging materials should be disposed of away from children to avoid suffocation risks. Removing the door before discarding the appliance is advised to prevent trapping children or small animals inside. Caution statements stress the need for basic safety precautions to reduce risks of fire, electric shock, or injury. Installation tips suggest placing the product on a firm and level floor and avoiding placing the drain hose under the dishwasher.
• Page 9: Safety instructions Turn off the water tap and unplug the appliance if it will be left for an extended period. Do not place objects on the top of the appliance. Do not wipe or coat the surface with liquid detergent or bleach. Do not touch water draining from the machine as it may be hot. Defrost the drain hose and water supply hose if frozen in winter. Do not put hands, feet, or metal objects below or behind the appliance. Do not wash dishes stained with chemical products used in beauty or massage shops. If cooking oil spills on the exterior, wipe it off immediately. Do not clean the exterior with cleaners containing alcohol, thinners, or abrasives.
• Page 10: Installation Parts and specifications Appearance and specifications may change without notice to improve the quality of the appliance. Control panel & door handle Filtration system Detergent and rinse aid dispenser Steam nozzle Levelling feet Power cord Water supply hose
• Page 11: Installation Funnel Accessories Moisture barrier tape (aluminum tape) Side fixable screws (Φ 4.5 x 12 mm) Installation brackets Bracket fixing screws (Φ 4 x 12 mm) Lower cover Specifications Model XD3*25U**
• Page 12: Installation This installation must be conducted by qualified service personnel to ensure it has been installed correctly. Do not pull or lift the appliance using the handle; doing so can damage the door and hinges. Open the door and grab the body frame and the top front opening of the tub to move or lift the appliance. Install the appliance on a flat and stable area floor. Select a location as close to the sink as possible for ease of connection to the water and drain pipes. To ensure drainage, the appliance should not be installed more than 1 metre away from the sink. Before sliding the appliance into the installation opening, all necessary height adjustments should be made using a spanner. Any bare wood surrounding the appliance should be sealed with a waterproof paint or sealant to prevent it from swelling. Install the moisture barrier tape to the underside of the counter top to protect it from condensation when the appliance is opened. Make sure that the drain hose behind the machine and inside the cabinet is not kinked or stretched.
• Page 13: Installation Clean and dry the underside of the counter top on which the tape will be attached. Levelling the appliance prevents unnecessary leakage and poor washing. Check whether the appliance is perfectly level after installation. If the appliance rocks when pushing the top plate diagonally, adjust the feet again. The appliance is not level if there is a rubbing sound or stickiness when the door is opened. When the appliance is not perfectly level, turn the adjustable feet until it no longer wobbles. Moisture barrier tape is included in the manual. If the counter top is made of granite or waterproof materials, the moisture barrier tape is not required. Condensation may occur on the underside or along the front edge of the counter top when the room temperature is low. The adjustments work identically for both front levelling feet.
• Page 14: Installation Check the opening of the door and repeat if necessary until the door opens and closes properly. Adjusting back levelling feet involves using a Phillips screwdriver to adjust the rear levelling foot. Turn the centre screw clockwise to raise the rear of the tub and counterclockwise to lower it. To secure the dishwasher to the cabinet framework, remove the plastic caps from the mounting bracket access holes. To avoid damaging the screw, do not use an electric screwdriver. If the door is slanted to the right, drive a wood screw through the mounting bracket and into the cabinet frame. Unscrew the front left leg and correct the level if the door is slanted to the right. Reinstall the plastic caps after adjustments. If the door is slanted to the left, unscrew the front right leg and correct the level. External water leakage could result if the installation of the screws to the surrounding timber cabinet is not done correctly.
• Page 15: Installation Attaching a custom kick plate Adjust the position of the installation brackets by bending the metal tab. Ensure that the height leveling of the dishwasher is done by adjusting the feet before installing the side cabinet securing screws. Attaching the lower cover The fitting of the installation bracket depends on each of the following cases. Case 1: The custom kick plate is separated. Place the lower cover on the bottom of the dishwasher and adjust the lower cover height by raising or lowering the front cover. Case 2: The custom kick plate is connected and the dishwasher is at the end of the kitchen cabinet. Tighten the lower cover screws to secure it.
• Page 16: Installation Installing the drain hose If the end of the drain hose does not fit to the drain line, use a drain extension kit that is resistant to heat and detergent. Check the waste spigot when initially installing. An OE error can occur when the waste spigot below the sink is not drilled out properly. To connect the drain hose, drill out at least a 15 mm diameter hole in the waste spigot before connecting and securing. Make sure that plastic debris is not remaining inside of spigot after it has been drilled out. Caution should be taken when passing hoses through cabinetry holes as they may have sharp edges and could damage the hoses. Make sure that the line is not kinked or sharply bent. Make sure the drain hose is straight before feeding the end of it through the hole for the water supply. To prevent siphoning, one of the following methods must be used.
• Page 17: Installation When the drain hose is connected to a waste spigot, the hose must be looped up to the underside of the bench top and secured. Connect the water supply hose to the water tap. When the drain hose is connected to a separate standpipe connection, standpipe diameter is at least 40 mm. It is essential that an airtight connection be made to avoid inducing odours. Do not shorten or damage the water supply hose as it contains electrical wires and components. The water supply hose must not be tampered with, cut, disassembled, pulled, or kinked. Only use the threaded nut of the water supply hose to tighten it to the tap. Do not twist or kink the water supply hose when connecting it to the tap. This appliance may be fed with either hot or cold water. If the water connection cannot be maintained below 65ºC, the appliance must be connected to cold water.
• Page 18: Installation Use sealant tape or sealing compound on the tap’s thread to avoid water leaks. Make sure that the line is not kinked or sharply bent. Turn on electrical power. Turn on house water supply. Before connecting the water supply hose to the tap, turn on the tap to flush out foreign substances in the water lines. The door should open and close smoothly and without harsh noises if the unit has been levelled correctly. Run the appliance on a rinse cycle to verify proper operation and check for leaks. Connect the appliance to an earthed socket in accordance with the current wiring regulations. For personal safety, remove house fuse or open circuit breaker or switch off power plug before installation. Repairs to the appliance must only be carried out by qualified service personnel.
• Page 19: Installation Error code Possible cause and solution Water supply line kinked under dishwasher. Feed the drainage and supply hoses through the hole under the sink. Gradually slide the dishwasher into the cabinet while pulling on the hoses. This helps avoid kinking the hoses or trapping them beneath the dishwasher. House water supply not turned on. Turn water on. Water pressure may be too high or too low.
• Page 20: Operation overview Make certain that no dishes or utensils are in the path of the spray arms. Do not place one dish on top of another. Press the Power button to turn on the unit and check the indicators. Check that there is rinse aid and dishwasher salt present. Add the proper amount of detergent powder to the dispenser. Always clean the filter either after a wash or before a wash. Set and start the programme, which will start automatically in 4 seconds. Do not load any items in the upper rack when the lower rack is pulled out and loaded. Ensure the spray arms can unobstructedly rotate. Do not open the door during operation or right after it has completed the wash cycle.
• Page 21: Operation It is not recommended to rinse the dishes manually before operating the dishwasher because it increases water and energy consumption. Washing tableware in a household dishwasher usually consumes less energy and water in the use phase than hand dishwashing when the household dishwasher is used according to the manufacturer’s instructions. Loading the household dishwasher up to the capacity indicated by the manufacturer will contribute to energy and water savings. This model has a water softener to soften hard water. The appliance can be used without dishwasher salt if not required, however, the hardness level needs to be set to H0 so that the icon does not remain lit. In order to provide satisfactory rinsing results, the appliance requires soft water, i.e., containing little or no lime, otherwise water stains will be left behind on the dishes and inside the appliance. If the tap water exceeds a certain level of hardness, it must be softened, i.e., decalcified. This is achieved by adding dishwasher salt to the water softener inside the appliance. The required amount of the salt is set up according to how hard tap water is. Check the water hardness in your area. The water utility company can help you with this.
• Page 22: Operation Water hardness table Water hardness levels range from soft to hard. For effective washing results, adjust the setting corresponding to the hardness level of water used. The water softener has 5 adjustment levels. The appliance is programmed at the factory for a water hardness level of H2. The salt dispenser must be filled with salt before starting the washing program. Run the rinse cycle immediately after filling with dishwasher salt to prevent corrosion. Before using the appliance for the first time, pour 1 kg of dishwasher salt and 1 litre of water. The Salt Refill icon indicates when dishwasher salt is not in the softening system. If the hardness setting is set to H0, no icon indicates despite no salt.
• Page 23: Operation Refit the cap tightly. The use of rinse aid is recommended to prevent water spots on dishes and to enhance drying results. Run the rinse cycle without dishes. Open the rinse aid lid by lifting up the flap. Do not pour any detergent in the salt dispenser. It will cause a malfunction. Add a liquid rinse aid to the maximum fill level. Wipe off any spilled salt around the salt dispenser cap. Seal the cap properly by aligning it horizontally and turning it clockwise. After refilling the dishwasher salt, a wash programme should be operated without dishes. The rinse aid indicator appears in the display when more rinse aid is needed.
• Page 24: Operation Setting the rinse aid level The dispenser has five adjustment levels. The default programme is rinse aid level 2. Ensure the appliance is off. Press Power and Dual Zone simultaneously to check the current setting. Press Delay Start to change the rinse aid dispenser setting. The rinse aid refill icon will illuminate when more rinse aid is needed. If you notice cloudy spots, streaks or water marks on the glassware after washing, increase the setting level. Setting the control too high can cause foaming, which will cause poor wash results. If the glass is smeared or foam is present on the bottom, decrease the level setting. Setting the rinse aid control too low can cause spotting and streaking on dishes and poor drying results.
• Page 25: Operation Control panel features Press the power button to turn power on and off. After the cycle is complete, the power automatically turns off for purposes of safety and economy. If there is a power surge, power outage, or disruption of any kind, power is automatically turned off for safety. When power is connected again, it will turn on automatically and resume the cycle. The digital display on the control panel shows the estimated cycle time. During operation, the display shows the remaining estimated operating time. The estimated time shown on the display does not include delay times for heating water. This icon flashes when the rinse aid level is low. This icon flashes after every 30 cycles. When the appliance is connected to the internet through a home Wi-Fi network, this icon illuminates.
• Page 26: To activate or deactivate the button sounds, press and hold Dual Zone and Energy Saver simultaneously for 3 seconds. The error alert sound cannot be turned off. The drain pump activates and the cycle cancels. Once the appliance finishes draining, the power turns off. Press and hold Start button for 3 seconds to activate the cancel function. To operate the appliance, either press Start button and close the door or close the door and press Start button. If Start button is not pressed to start the cycle within 4 minutes, the power will automatically turn off. Eco cycle and the Energy Saver option are suitable for a normally soiled load. This cycle senses the soil amount and water clarity and optimizes the wash to achieve the best cleaning. Extra Dry is set to on as default. If you do not want to dry dishes after washing, turn off the Extra Dry option. This cycle is for heavily soiled dishes and dishes with hardened on soil. Use this cycle to clean delicate items such as fine china and stemware.
• Page 27: Operation Add citric acid or another cleaning agent for more effective results. Place heavily soiled dishes like plates and bowls in the lower rack and lightly soiled dishes like cups and small plates in the upper rack. Press and hold Intensive for 3 seconds to activate. Half Load option washes intensively by selecting the upper or lower racks. This cycle is a quick rinse only for dishes that will not be washed immediately. Rinsing the dishes helps prevent odors in the appliance. Do not use detergent with the Energy Saver option. This option saves energy by reducing the wash and rinse temperatures. Express cycle will quickly clean lightly soiled dishes. Select the Extra Dry option for better drying results.
• Page 28: Operation of the dishwasher is complete when the display shows End. The Delay Start feature allows you to delay the start of a selected cycle from 1 to 12 hours. To activate or deactivate Delay Start, press and hold the Energy Saver and Hi-Temp buttons simultaneously for 3 seconds. To cancel Delay Start, turn the power off. Control Lock prevents settings from being changed during a cycle and locks all buttons except for the Power button. To activate or deactivate Control Lock, press and hold Half Load and Energy Saver simultaneously for 3 seconds. Keep children away from the appliance while it is operating to avoid exposure to high-temperature steam. The Wi-Fi SignaLight™ shows the status of the appliance and whether it is ready to wash dishes. Press and hold Delay Start for 3 seconds to connect to the network. The Auto Open Dry feature enhances drying performance by automatically opening the door during the drying stage.
• Page 29: Operation section provides information on error codes and troubleshooting. The white lamp indicates when an option cycle is selected or paused. The white lamp lights up during a running cycle. The green lamp signals that a cycle has finished. The green lamp turns off when the door is opened. To turn on the power, press and hold the Hi-Temp button for 3 seconds. The default setting for the lamp is OFF. When OFF is displayed, the green lamp remains on for 90 seconds after the cycle finishes. The lamp setting can be changed to ON to keep the green lamp lit until the door is opened. The Auto Open Dry feature must be set to OFF for this setting to work.
• Page 30: Operation Programme table Programme guide Wash Main wash Rinse Heating rinse Soil level Dry Pre-wash Note: Running time may vary according to the water temperature, ambient temperature, water pressure and voltage.
• Page 31: Operation Available options The Energy Saver option is not available with the Hi-Temp. or Extra Dry option. Programs include Dual Zone, Half Load, Energy Saver, Delay Start, Steam, Hi-Temp., Extra Dry, Auto, Intensive, Delicate, Refresh, Eco, Turbo, Express, Rinse, and Machine Clean. Download Cycle
• Page 32: Operation Information for energy test (AS/NZS 2007) Appliance loaded in accordance with standard specifications. Model: XD3*25U** Capacity: 15 place settings Rinse aid setting: L4 Reference cleaner: 27.5 g of detergent onto the inside surface of the door and 5 g of detergent into the dispenser. Height-adjustable rack-U position: Middle Auto open dry setting: On Loading the dishwasher for effective washing results, always follow the instructions.
• Page 33: Operation Remove large particles of food debris from plates before loading. Always rinse off plates when loading if they are not to be washed immediately. Items with burnt on food should be soaked prior to loading the dishwasher. Deep based items should be placed upside down. Plastic items will not dry well, compared to other items. Make sure that all items do not touch each other. The combination of high water temperature and dishwasher detergents may damage certain items. Do not wash copper or anodised aluminium items. Do not place pots or pans with plastic handles in the appliance.
• Page 34: Operation Waterproof or long-lasting lipstick smudges on glasses may not be removed during the wash. Folding down the rack tines allows for fitting larger dishes. The lower rack is suitable for dinner plates, soup bowls, dishes, pots, pans, lids, and grill trays. Plates should be positioned upright and facing the center of the rack. Pots, pans, and large dishes must be turned upside down. The upper rack is suitable for delicate items such as small plates, long cutlery, cups, glasses, and appliance-safe plastic items. Cups, glasses, and bowls must be positioned upside down. Plates should be positioned upwards with the plate. The spray arms must not be blocked by items that are too tall or hang through the baskets. Test for free movement by manually rotating the spray arms.
• Page 35: Operation The cup racks provide support for long steam glasses. Removing and replacing cup racks The left and right cup racks are interchangeable and can be removed. Slide cup rack down into its closed position. The left side row of tines can be folded down or the cup racks can be folded up out of the way for tall crockery items. Locate assembly slot on cup rack and firmly pop rack off support bar on that side. The rack on the left pops free at the back. The rack on the right pops free at the front. The spray arms must not be blocked by items that are too tall or hang through the baskets. Test for free movement by manually rotating the spray arms.
• Page 36: Operation Slide cup rack off support bar on opposite side. Hold the rack at the centre of each side to support its weight. Push the button on each side to release the rack and lower it. Reverse instructions to replace cup rack. The height of the upper rack can be adjusted for tall items. Lift the rack at the centre of each side until it locks into place. It is not necessary to lift the lock levers to raise the rack. There are three available positions for adjusting the height of the upper rack. Possible plate size according to the upper rack position. Plate size varies based on upper rack position and cutlery rack presence.
• Page 37: Operation When the upper rack is in the lower position, the possible height of dishes differs with models where the cutlery rack is fitted. The cutlery rack is best suited for flatware and most cooking or serving utensils. The separators on the cutlery rack help keep utensils separated to avoid damage and improve cleaning. Before adjusting, ensure the rack is empty of all dishes. Raise the upper rack without pushing the buttons on each side. To set the rack to the middle position, it may be easier to lower the rack all the way down. There is a 56 mm gain in height when the upper rack is moved to the lower position. After adjusting the rack levels, check that the spray arms are free to rotate. When the upper rack is in the lower position, push in the upper rack first, and the lower rack later. The tray on the left side can be adjusted to a high or low position to accommodate utensils or cutlery.
• Page 38: Operation of different sizes. Remove dishes before adjusting the tray. Adjust the tray by sliding the lever. The amount of detergent needed depends on the cycle, load size, and soil level of dishes. Put detergent into the detergent compartment before starting any cycle, except the rinse cycle. Add dishwashing detergent to the main wash compartment until the level is between the lines marked 15 and 25. The entire cutlery rack can be removed if more space is needed on the upper rack for larger items. Always remove the cutlery from the rack before removing the rack. Fill to over the 25 line for hard water or heavily soiled loads. Fill to the 15 line for soft water or lightly soiled loads. Be careful when loading and unloading items with sharp edges.
• Page 39: Use of an unsuitable detergent and rinse aid may result in a risk of damage, corrosion, poor washing results, poor drying, or leakage. Only use the detergent and rinse aid that has been qualified with standard. If too much detergent is used, too many suds can occur, causing leakage of suds and staining the dishes. Too much detergent can leave a film on dishes and in the tub, resulting in poor wash results. Some appliance detergent tablets may become stuck in the dispenser due to their excessive size. Never use liquid dishwashing detergent in the appliance. Detergent tablets are not recommended for use in the Express cycle. Dishwasher detergent and rinse aid contain chemical components and must be kept out of the reach of children. Use only detergent intended for dishwashers to avoid excessive suds and potential leaks. To maintain effective wash results, check and refill dishwasher salt regularly.
• Page 40: Operation Spilled salt inside the appliance may cause rust or damage if left unwashed. When the salt refill icon illuminates, it means the salt is almost empty. Do not add detergent or any other solution into the water softener housing other than dishwasher salt. Plastic items may cause poor drying results compared to other items. To assist drying, the door can be opened for a short period of time after the cycle. Make sure that all items do not touch each other. If drying results are not good or water stains remain, add the Extra Dry option or set the rinse level. Before unloading the dishes, check if they have cooled down to a hand-warm condition. Empty the lower rack first and then the upper one to avoid water dripping. Do not pull out all fully loaded racks at one time; unload each rack one by one.
• Page 41: LG ThinQ application allows you to communicate with the appliance using a smartphone. If you change your wireless router, delete the registered appliance from the LG ThinQ application and register it again. The application is subject to change for appliance improvement purposes without notice to users. Monitoring function checks the current status, cycle options, running time, and cycle end time on a single screen. You can download new and special cycles that are not included in the basic cycles on the appliance. Only one cycle can be stored on the appliance at the same time. Machine Clean Reminder shows how many cycles remain before it is time to run the Machine Clean cycle. Smart Diagnosis provides useful information for diagnosing and solving issues with the appliance based on the pattern of use. Allows you to set various options on the appliance and in the application. You have the option of receiving push notifications on a smartphone when the cycle is complete or the appliance has problems.
• Page 42: Smart functions Follow instructions to download and install the application. To verify the Wi-Fi connection, check that the icon on the control panel is lit. The appliance supports 2.4 GHz Wi-Fi networks only. LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. The network connection may not work properly depending on the Internet service provider. The wireless network name (SSID) should be a combination of English letters and numbers. Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer. If the security protocol of the router is set to WEP, you may fail to set up the network. To obtain the source code under GPL, LGPL, MPL, and other open source licenses, please visit the specified website.
• Page 43: Smart functions LG Electronics will provide open source code on CD-ROM for a charge upon email request. This offer is valid for three years after the last shipment of the product. Press the power button to turn on the appliance. Do not press any other buttons. Use the Smart Diagnosis feature to help diagnose and solve problems with your appliance. Press and hold the Download Cycle button for 3 seconds while holding the smartphone mouthpiece to the logo. For reasons not attributable to LGE’s negligence, the service may not operate due to external factors. Keep the smartphone in place until the data transfer has finished. After the data transfer is complete, the diagnosis will be displayed in the application. Follow the instructions provided in the LG ThinQ application.
• Page 44: maintenance To maintain performance and prevent problems, check the outside and inside of the appliance, including filters and spray arms regularly. Food residue may be stuck in the narrow gaps inside the appliance after completion of washing. Wipe off all food residue. When cleaning the outside and inside of the appliance, do not use any solvent based solutions such as thinners or acetone. It may cause fire or explosion. Prevent animals from nibbling on the power cable or water hose. If you have not used the appliance for a long time, refresh the inside by running Turbo or Machine Clean programme with detergent. In most cases, the exterior of the appliance can be cleaned with a soft damp cloth or sponge, then dried with a soft cloth. Remove all dishes, cutlery basket and cutlery basket holder from appliance. Only racks should remain in tub. If cooking oil is spilled on the exterior of the product, wipe it off immediately. It is recommended to clean the interior, spray arms, or filters once every two weeks. Clean the interior of the appliance periodically with a soft, damp cloth or sponge to remove food and dirt particles.
• Page 45: Maintenance Clean the filters with a soft brush under running water. Reassemble the filters before reinstalling them. Do not pour vinegar directly into the base. To replace the assembled filters, position the spray arm so the wider vee is toward the front. Excessive use of vinegar may cause damage to the appliance. Remove the lower rack and position the bottom spray arm so a wider vee is open to the front. Turn the inner filter counter-clockwise and take out the assembled inner filter and stainless steel filter. Be cautious of sharp edges when handling the stainless steel filter. After using the appliance, particles of food are filtered by the filters. Any unremoved food residue may cause bad smell. Drainage may have a problem due to food residue stuck in the filters.
• Page 46: Maintenance When cleaning is necessary, remove the upper spray arm by turning the nut on the bottom of the spray arm 1/8 turn counterclockwise and pulling down. When assembling, rotate it firmly until it clicks. If the spray arm holes are blocked by any food residue, dishes may not be cleaned well due to improper water spray. Remove food particles by rinsing or shaking the spray arm. If any food residue blocks the spray arm holes, remove it with a pin or any sharp tool. Make sure that the water jet holes are not blocked by food particles. After removing the food residue, clean the spray arms holes under running water. After cleaning the upper spray arm, press it up into place. Turn the nut 1/8 turn clockwise to make sure that the nut locks back into place. To avoid breaking the variable angle spray arm end sections, do not pull or manually rotate them. Pull the upper rack forward.
• Page 47: Maintenance After assembly, check whether the spray arms rotate freely. When reassembling the seal and the filter, ensure that they are free from dirt or grit that may have come from the water supply. Unplug the appliance. If you will be absent for an extended period during warmer months, close the water valve and unplug the power cord, or turn off the circuit breaker. Clean the filter, tub, and dispenser to prevent odour. If you will be absent for an extended period during colder months, winterize the water supply lines and the appliance itself. Winterization must be performed by qualified service personnel. A filter is fitted into the inlet of the water supply hose connection. If insufficient water flows into the appliance, check that the filter is not blocked. Never over tighten the water supply valve or use mechanical devices to tighten.
• Page 48: Troubleshooting Before calling for service Operation of the appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. Error codes The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. Water inlet problem. Check for a clogged, kinked or frozen water supply hose. Drainage problem. Check for a clogged, kinked or frozen drain hose. Oversudsing caused by improper detergent. Do not use hand dishwashing liquids. Only use detergents which are designed for use in automatic dishwashers. Failure to level appliance. Make sure that the appliance is properly leveled.
• Page 49: Troubleshooting Motor trouble Call for service if the same problem occurs again. Vario motor trouble Call for service if the same problem occurs again. Noise Some level of noise is normal during operation. The appliance is not level. Adjust leveling feet. Nozzle arm knocking against dishes. Reposition the dishes. Water pressure is too high. Adjust water pressure. Door is not completely closed. Level the appliance again. Power supply or power cord is not connected. Connect the power supply or cord properly. Appliance will not operate. When the Control Lock feature is activated, the display code CL will show on the display. Deactivate the Control Lock button. Fuse is blown or circuit breaker tripped. Replace the fuse or reset the circuit breaker. The contents of the appliance are hot and care should be used when placing your hands inside the appliance.
• Page 50: Troubleshooting Water remains in sump Drain hose is kinked or clogged. Adjust hose or clear blockage. Water may remain if the power supply was lost before normal end of the cycle. Re-start the course. Holes of spray arms are blocked by food particles. Clean the holes of spray arms. Spray arms do not rotate smoothly. Upper rack is crooked. Rack is poorly adjusted. Lamps do not illuminate. Power is not connected. Connect power supply. Failure to use the detergent exclusive for appliance. Use the detergent exclusive for appliance. Excessive foam inside the appliance may be caused by an excessive amount of rinse. Reduce the rinse aid dispensing level. Detergent is left in the detergent dispenser due to an unbalanced upper rack. Adjust the left/right height of the upper rack. Water leaks outside the appliance. The door may not be closed due to tilted appliance. Check the leveling by adjusting the leg. Wrong installation of drainage hose may cause water leak. Check the connecting part of drainage hose.
• Page 51: Troubleshooting Black or gray marks on aluminum items rubbing dishes during cycle. Reposition the dishes. Yellow or brown film on inside surfaces of appliance. Eliminate the stain by using a stain removal product. Yellow water may generate in the water softener tank when initially using the appliance. This is a normal condition and harmless to humans. Spots and filming on dishes may be caused by the wrong amount of detergent used. Use the recommended amount of detergent. Overloading the appliance can lead to poor cleaning results. Do not overload the appliance. Insufficient water pressure should be between 0.05 - 1.0 MPa. The rinse aid dispenser may be empty. Refill the rinse aid dispenser. Hard water buildup in the tub can be addressed by using citric acid powder or white vinegar. Remove all dishes and cutlery from the appliance for best results when cleaning the tub.
• Page 52: Troubleshooting Odour Possible cause & solution The previous cycle was stopped before completion and residual water remains in the appliance. Turn on the power, run the Cancel cycle option to remove the residual water, then run the Turbo cycle using detergent but with the appliance empty. There is food in the bottom of the unit or in the filter. Clean the filter and the interior according to the Maintenance section of the owner’s manual. Unwashed dishes are left in the unit for a long time. Cycle with one cup of white vinegar in a appliance safe glass or bowl placed on the upper rack. Food soil remains on dishes. Select correct cycle based on soil level and type of dishware being washed. Water temperature is too low. Check water supply connection or water heater setting. Dishwashing detergent was not used. Use recommended detergent.
• Page 53: Troubleshooting Drying Dishes don’t dry. Check and refill the rinse agent dispenser if empty. For better drying results, slightly open the door after operation. Tablets used may not have a built-in rinse aid. Change to a tablet that includes a rinse agent or use a liquid rinse agent in the dispenser. A cycle without the Extra Dry option was selected. Select a cycle that defaults to the Extra Dry option. Wi-Fi Your home appliance and smartphone are not connected to the Wi-Fi network. The password for the Wi-Fi that you are trying to connect to is incorrect. Mobile data for your smartphone is turned on. Turn off the mobile data of your smartphone and register the appliance using the Wi-Fi network. The wireless network name (SSID) should be a combination of English letters and numbers. Do not use special characters. The router frequency is not 2.4 GHz. Only a 2.4 GHz router frequency is supported. The distance between the appliance and the router is too far. Move the location of the router so that it is closer to the appliance.
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