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Hotpoint HF9E 1B19 UK Slimline Dishwasher

TROUBLESHOOTING  
In case your dishwasher doesn’t work properly, check if the problem can be solved by going through the following list.  
For other errors or issues please contact authorized After-sales Service which contact details can be found in the warranty booklet.  
Spare parts will be available for a period of either up to 7 or up to 10 years, according to the specific Regulation requirements.  
PROBLEMS POSSIBLE CAUSES  
SOLUTIONS  
Salt  
indicator is lit may remain lit for several wash cycles).  
Salt reservoir is empty (after refill the salt indicator Refill reservoir with salt (for more information - see page 2).  
Adjust water hardness (see table, page 2).  
Refill dispenser with rinse aid (for more information - see page 2).  
Insert the plug into the socket.  
Rinse aid Rinse aid dispenser is empty (after refill the rinse  
indicator is lit aid indicator may remain lit for several wash cycles).  
The appliance has not been plugged in properly.  
For safety reasons, dishwasher will not restart automatically when power returns.  
Press the START/Pause button to resume the cycle.  
Power outage.  
The dishwasher  
won’t start or does  
not respond  
to commands.  
The dishwasher door is not closed.  
Vigorously push the door until you hear the “click.  
Close the door and press the START/Pause button.  
Cycle is interupted by door opening for > 4 sec.  
Switch off the appliance by pressing the ON/OFF button, switch it back on after  
approximately one minute and restart the program. If problem persists, unplug  
the appliance for 1 minute, then plug it back in.  
It does not respond to commands.  
The wash cycle has not finished yet.  
The drain hose is bent.  
Wait until the wash cycle finishes.  
Check that the drain hose is not bent (see INSTALATION INSTRUCTION).  
Clean the sink drain pipe.  
The dishwasher  
won’t drain.  
The sink drain pipe is blocked.  
The filter is clogged up with food residues.  
The dishes are rattling against each other.  
Clean the filter (see CLEANING THE FILTER ASSEMBLY).  
Position the crockery correctly (see LOADING THE RACKS).  
The dishwasher  
makes excessive  
noise.  
The detergent has not been measured out correctly or it is not suitable for use  
in dishwashers (see FILLING THE DETERGENT DISPENSER). Restart dishwasher by  
pressing the DRAIN button (see OPTIONS AND FUNCTIONS) and run new program  
without detergent.  
An excessive amount of foam has been produced.  
The crockery has not been arranged properly.  
Arrange the crockery correctly (see LOADING THE RACKS).  
Arrange the crockery correctly (see LOADING THE RACKS).  
Select an appropriate wash cycle (see PROGRAMS TABLE).  
The spray arms cannot rotate freely, being hindered  
by the dishes.  
The wash cycle is too gentle.  
The detergent has not been measured out correctly or it is not suitable for use  
in dishwashers (see FILLING THE DETERGENT DISPENSER).  
The dishes are not  
clean.  
An excessive amount of foam has been produced.  
The cap on the rinse aid compartment has not been  
shut correctly.  
Make sure the cap of the rinse aid dispenser is closed.  
The filter is soiled or clogged.  
There is no salt.  
Clean the filter assembly (see CARE AND MAINTENANCE).  
Fill the salt reservoir (see FILLING THE SALT RESERVOIR).  
Make sure there is water in the water supply or the tap running.  
No water in the water supply or the tap is closed.  
The dishwasher  
does not fill the wa-  
ter.  
Make sure the inlet hose is not bent (see INSTALLATION) reprogram the dishwasher  
and reboot.  
The inlet hose is bent.  
All LEDs are  
blinking rapidly.  
The sieve in the water inlet hose is clogged; it is  
necessary to clean it.  
After having carried out the verification and cleaning, turn off and turn  
on the dishwasher and restart a new program.  
Drain hose positioned too low or siphoning into  
home sewage system.  
Check if end of drain hose is placed at correct height (see INSTALLATION).Check  
for siphoning into home sewage system, install air admittance valve if necessary.  
Dishwasher finishes  
the cycle prema-  
turely.  
Air in water supply.  
Check water supply for leaks or other issues letting air inside.  
Policies, standard documentation, ordering of spare parts and additional product information can be  
found by:  
Using QR code on your product.  
Visiting our website docs.hotpoint.eu and parts-selfservice.whirlpool.com  
Alternatively, contact our After-sales Service (See phone number in the warranty booklet).  
When contacting our After-sales Service, please state the codes provided on your product‘s identification  
plate.  
IEC 436  
:
400011689525B  
09/2023 dk - Xerox Fabriano  
The model information can be retrieved using the QR-Code reported in the energy label. The label also includes  
8
GeneralDetails
NameHotpoint HF9E 1B19 UK Slimline Dishwasher
MakeHotpoint
LanguageEnglish
FiletypePDF (Download)
File size2.97 MB
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