10. Operating Instructions(Detergent Dispenser → Proper Use Of Detergent → Adding Detergent To Dispenser → Fill In Detergent)
11. Operating Instructions(Loading The Dishwasher Baskets → Suitability Of Use In The Dishwasher → Attention Before Or After Loading The Dishwasher Baskets)
12. Operating Instructions(Removing The Dishes → The Method Of Loading Normal Dishware → Loading The Upper Basket → Loading The Lower Basket)
Free PDF manual for the Robinhood DWG12P6FWH Dishwasher – with cycle guides, troubleshooting tips, and maintenance instructions 👉 View PDF online or download now and keep your dishwasher running flawlessly!
Robinhood DWG12P6FWH Dishwasher Overview
Summary of Contents
Page 1: Installation and operating instructions. Description: Robinhood 60cm freestanding dishwasher. Model number: DWG12P6FWH (White); DWG12P6FSS (Stainless Steel). Actual unit may vary from above model picture.
Page 2: Congratulations on choosing one of our appliances. It is strongly recommended to read through the whole user manual for important safety instructions and product descriptions. Correct installation of the oven is vital to avoid risks associated with using an electrical appliance. Retain these instructions and proof of purchase for future reference. Shriro reserves the right to alter specifications or appearances without notice. Most packing materials are recyclable and should be disposed of through local recycling depots. Contact local authorities for the correct method of disposal if you wish to discard the product.
Page 3: Important safety instructions Read the assembly instruction section and safety precautions carefully before removing the contents of this carton. This appliance is intended for household and similar applications, such as staff kitchen areas in shops, offices, and other working environments. The appliance is not to be used by persons with reduced physical, sensory, or mental capabilities unless supervised or instructed. The door should not be left in the open position as it could present a tripping hazard. Sharp items should be located to avoid damaging the door seal, and knives must be loaded with points facing down. If the supply cord is damaged, it must be replaced by the manufacturer or a qualified person to avoid hazards. Some dishwasher detergents are strongly alkaline and can be dangerous if swallowed; keep children away when the door is open. Do not place heavy objects on or stand on the door when it is open, as the appliance could tip forward. Use only detergent and rinse additives designed for automatic dishwashers; never use soap or laundry detergent. The appliance must be connected to the water mains using new hose sets, and old hose sets should not be reused.
Page 4: Installation instructions provide guidance on positioning the appliance, leveling it, and making electrical and water connections. Position the appliance in the desired location with the back against the wall and sides along adjacent cabinets. The dishwasher's water supply and drain hoses can be positioned to the right or left for proper installation. Adjust the height of the dishwasher by screwing the feet for leveling. Do not use an extension cord or adapter plug with this appliance for safety. Ensure the dishwasher is connected to the appropriate power supply and uses a 10-amp fuse or circuit breaker. The appliance must be earthed to reduce the risk of electric shock in case of malfunction. Check that the electrical socket is properly earthed and compatible with the plug. Connect the cold-water supply hose to a threaded 3/4-inch connector and ensure it is tightly fastened. Let the water run if the pipes are new or unused to avoid blockage that could damage the appliance.
Page 5: Installation instructions Insert the drain hose into a drainpipe with a minimum diameter of 40mm, or let it run into the sink, making sure to avoid bending or crimping it. If the sink is more than 1000mm higher than the floor, the excess water in hoses cannot be drained directly into the sink. Connect the water drain hose. The drain hose must be correctly fitted to avoid water leaks. If you need a drain hose extension, make sure to use a similar drain hose. The waste connection must be at a height less than 1000 mm from the bottom of the dish. The following things should be checked before starting the dishwasher: the dishwasher is level and fixed properly, the inlet valve is open, there is no leakage at the connections, the wires are tightly connected, the power is switched on, the inlet and drain hoses are not knotted, and all packing materials should be removed. After installation, please make sure to keep this manual.
Page 7: Operating instructions provide essential information for using the appliance. The control panel includes various buttons for operation. The on/off button is used to power the machine. The program button allows selection of different washing programs. The delay button enables scheduling of the wash cycle. The function button selects extra functions like extra drying or half load. Extra drying improves drying efficiency, while half load saves energy and water. The start/pause button initiates or pauses the selected washing program. Indicators show the status of programs and the need for rinse aid. The dishwasher features include upper and lower baskets, dispensers, and spray arms.
Page 8: Operating instructions Prior to using for the first time Before using your dishwasher for the first time, fill the rinse aid dispenser and fill in detergent. Rinse aid dispenser The rinse aid is released during the final rinse to prevent water from forming droplets on your dishes, which can leave spots and streaks. It also improves drying by allowing water to roll off the dishes. Function of rinse aid Rinse aid is automatically added during the last rinse, ensuring thorough rinsing and spot and streak-free drying. Attention! Only use branded rinse aid for dishwashers. Never fill the rinse aid dispenser with any other substances, as this would damage the appliance. When to refill the rinse aid dispenser You can judge the amount of rinse aid by the color of the optical level indicator. You should never let the rinse aid get below 1/4 full. How to fill the rinse aid dispenser To open the dispenser, turn the cap to the open arrow and lift it out. Pour the rinse aid into the dispenser, being careful not to overfill. Replace the cap by aligning it with the open arrow and turning it to the closed arrow.
Page 9: Operating instructions include precautions against overfilling the dispenser to prevent over sudsing. Clean up any rinse aid spills during filling to avoid excess foaming in subsequent washes. The rinse aid dispenser has six or four settings, starting with 4 for optimal performance. Adjust the rinse aid setting based on the drying results and spotting on dishes. Detergents are essential for removing dirt and transporting it out of the dishwasher. There are three types of detergents: with phosphate and chlorine, with phosphate and without chlorine, and without phosphate and chlorine. Using detergents without phosphate in hard water can lead to white spots on dishes. Concentrated detergents can be either conventional alkaline or low alkaline with natural enzymes. Normal washing programs with concentrated detergents can achieve effective cleaning results. Detergent tablets may dissolve at different speeds, so longer programs are recommended for complete cleaning.
Page 10: Operating instructions The dispenser must be refilled before the start of each wash cycle following the instructions provided in the wash cycle table. Your dishwasher uses less detergent and rinse aid than conventional dishwashers. Generally, only one tablespoon of detergent is needed for a normal wash load. Use only detergent specifically made for use in dishwashers. Keep your detergent fresh and dry. Fill the detergent dispenser with detergent. Please observe the manufacturer's dosing and storage recommendations as stated on the detergent packaging. If the dishes are heavily soiled, place an additional detergent dose in the pre-wash detergent chamber. Only use branded detergent and rinse aid for the dishwasher. Dishwasher detergent is corrosive; take care to keep it out of reach of children.
Page 11: Operating instructions Consider buying utensils that are identified as dishwasher-proof. Use a mild detergent that is described as 'kind to dishes'. For particular items, select a program with as low temperature as possible. To prevent damage, do not take glass and cutlery out of the dishwasher immediately after the program has ended. Not suitable for use: cutlery with wooden, horn, china, or mother-of-pearl handles. Limited suitability: some types of glasses can become dull after a large number of washes. Scrape off any large food particles and soften remnants of burnt food in pans. It is not necessary to rinse the dishes under running water. Load hollow items such as cups and glasses with the opening facing downwards. Please do not overload your dishwasher for good results and reasonable consumption of energy.
Page 12: Operating instructions To prevent water dripping from the upper basket into the lower basket, we recommend that you empty the lower basket first and then the upper basket. The upper basket is designed to hold more delicate and lighter dishware such as glasses, coffee cups, and saucers. We suggest that you place large items and the most difficult to clean items into the lower basket. Position the dishes and cookware so that they will not get moved by the spray of water. Pots, serving bowls, etc., must always be placed top down. Deep pots should be slanted to allow water to flow out. The Bottom Basket features folding spikes so that larger or more pots and pans can be loaded. The height of the upper basket can be adjusted in order to create more space for large utensils. Long items, serving cutlery, salad servers, and knives should be placed on the shelf so that they do not obstruct the rotation of the spray arms. For better stacking of pots and pans, the spikes can be folded down.
Page 13: Operating instructions Cutlery should be placed in the cutlery basket with the handles at the bottom. Spoons should be loaded separately into the appropriate slots. Long utensils should be placed in the horizontal position at the front of the upper basket. Do not let any item extend through the bottom. Always load sharp utensils with the sharp point down. For personal safety and a top-quality cleaning, silverware should not nest together. Silverware should be placed with the handles down. Knives and other potentially dangerous utensils should be placed handles-up. Rinse aid needs to be filled into the rinse-aid dispenser. Open the door slightly to assist in drying of the dishes after every wash.
Page 14: Operating instructions Starting a cycle wash involves drawing out the baskets, loading dishes, pouring in detergent, and ensuring the power supply is connected. The wash program can be changed during a cycle if it has only been running for a short time. If the door is opened during a wash cycle, the machine will pause and resume after 10 seconds once the door is closed. A forgotten dish can be added before the detergent cup opens by stopping the wash, opening the door, and then adding the dish. At the end of the wash cycle, the buzzer will sound, and the appliance should be turned off after waiting a few minutes before unloading. Switch off the dishwasher by pressing the ON/OFF button and turning off the water tap. Hot dishes should cool down for about 15 minutes before removal to prevent breakage. Unloading should start with the lower basket to avoid water dripping from the upper basket. It is dangerous to open the door during washing due to the risk of scalding from hot water.
Page 15: Cleaning and maintenance are essential for optimal performance. The filter prevents larger remnants of food or other objects from getting inside the pump. The filter system consists of a coarse filter, a flat (main filter), and a microfilter (fine filter). Food and soil particles trapped in the main filter are pulverized by a special jet on the lower spray arm. Larger items that could block the drain are trapped in the coarse filter. The fine filter holds soil and food residues in the sump area and prevents redeposit on the dishes. The filter efficiently removes food particles from the wash water, allowing it to be recycled during the cycle. For best performance, the filter must be cleaned regularly. The dishwasher must never be used without the filters. Improper replacement of the filter may reduce performance and damage dishes and utensils.
Page 16: Cleaning and maintenance How to keep your dishwasher in shape After every wash, turn off the water supply to the appliance and leave the door slightly open so that moisture and odors are not trapped inside. Before cleaning or performing maintenance, always remove the plug from the socket. To clean the exterior and rubber parts of the dishwasher, do not use solvents or abrasive cleaning products. It is recommended that you run a wash cycle with the dishwasher empty and then remove the plug from the socket. One of the factors that cause odors to form in the dishwasher is food that remains trapped in the seals. Inspect the filters for blocking after every time the dishwasher has been used. The entire filter assembly should be cleaned once a week. When cleaning the filters, don't knock on them. To clean the edge around the door, you should use only a soft warm, damp cloth.
Page 17: Cleaning and maintenance are essential for the dishwasher's performance. Protect against freezing by taking frost protection measures in winter. Cut off the electrical power to the dishwasher after washing cycles. Turn off the water supply and disconnect the water inlet pipe from the water valve. Drain the water from the inlet pipe and water valve. Remove the filter at the bottom of the tub and soak up water in the sump with a sponge. Contact professional service persons if the dishwasher cannot work due to ice. Regularly clean the spray arms to prevent clogging from hard water chemicals. To remove the upper spray arm, hold the nut and rotate it clockwise. Wash the spray arms in soapy warm water and use a soft brush to clean the jets.
Page 18: Troubleshooting Dishwasher won’t start Possible causes include a blown fuse or tripped circuit breaker, improper power supply, and low water pressure. What to do: Replace the fuse or reset the circuit breaker, ensure the dishwasher is turned on and the door is closed securely, and check the water supply connection. There is water remaining in the tub Possible causes include a kinked or blocked drain hose and clogged filters. Check the drain hose routing and filters, and ensure the kitchen sink is draining well. Suds in the tub Use only special dishwasher detergent to avoid suds. If suds occur, open the dishwasher, let suds evaporate, and add cold water to the tub. Stained tub interior Ensure that the detergent used does not contain colorant. Clean the interior with a damp sponge and dishwasher detergent. Rust stains on cutlery Ensure that the affected items are corrosion resistant. Knocking noise in the wash cabinet This may be caused by a spray arm knocking against an item in a basket. Rattling noise in the wash cabinet Items of crockery may be loose in the wash cabinet. Knocking noise in the water pipes This may be caused by on-site installation or the cross-section of the piping, which does not influence the dishwasher function.
Page 19: Troubleshooting The dishes are not clean. The dishes were not loaded correctly. The program was not powerful enough. Not enough detergent was dispensed. Items are blocking the path of spray arms. The filter combination is not clean or is not correctly fitted. Cloudiness on glassware is caused by a combination of soft water and too much detergent. Black or gray marks on dishes can occur from aluminum utensils rubbing against them. The dishes are not drying due to improper loading or too little rinse-aid. Error codes indicate various issues such as longer inlet time or malfunction of the heating element.
Page 20: Technical information includes height, width, depth, water pressure, power supply, and capacity. The height is 845mm, width is 598mm, and depth is 600mm with the door closed. The water pressure ranges from 0.04 to 1.0 Mpa. The capacity is for 12 place settings.
Page 21: Loading the baskets according to AS/NZS 2007.1
Page 22: Loading the baskets according to AS/NZS 2007.1
Page 23: Warranty Certificate (New Zealand) The following conditions apply in respect of the warranty given in this certificate: Monaco Corporation Limited (“Monaco”) warrants the following Robinhood products against manufacturing defects and faulty materials under normal use and subject to the exclusions in this certificate. The warranty only applies within New Zealand. The customer must produce the original invoice or other purchase documentation as proof of the original purchase date. The warranty does not apply where, in Monaco’s opinion, the defect is caused by misuse, wear and tear, dirt, fire or accidental damage. Costs incurred on installation or removal of a product, or any reinstallation of a product, or any associated costs, are not covered by this warranty. Monaco will not be liable for consequential or indirect loss or damage whatsoever and however arising out of or in connection with the supply, performance or removal of the product. Charcoal filters and light bulbs are not covered by this warranty. This warranty and the statements contained in this certificate do not exclude, restrict or modify the application of any term implied into this warranty by statute. Our obligations under this warranty are limited to those set out in this certificate, and this warranty is expressly instead of all other warranties, express or implied. Terms and conditions are subject to change.
Page 24: Warranty Certificate (Australia) Terms and Conditions Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. Shriro Australia Pty Limited warrants certain Robinhood products against manufacturing defects and faulty materials for specified periods. The warranty is limited to the repair or replacement of any component part determined to contain faulty materials or a manufacturing defect. The warranty only applies within Australia. To make a claim under this warranty, you must produce the original invoice or other purchase documentation as proof of the original purchase date. The warranty does not apply where the defect is caused by misuse, wear and tear, or accidental damage. Variations with the colour or gloss within the product or any ageing or fading of colour over time are not covered by this warranty. Charcoal filters and light bulbs are not covered by this warranty. The benefits given by this warranty are in addition to other rights and remedies of consumers under any law in relation to the goods which cannot be excluded.