Home > INVENTUM > INVENTUM VVW6030AS dishwasher

INVENTUM VVW6030AS dishwasher

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5-year Inventum warranty

1. Inventum offers a 5-year warranty on most large domestic appliances and a selection of small domestic

appliances. This 5-year Inventum warranty consists of a 2-year full manufacturer’s warranty, extended by a

further 3-year warranty. The only thing you need to do to qualify for the 3-year extended warranty is to register

the product within 45 days of purchase. You can read more about registering the product in the following

paragraph.

2. In accordance with the 5-year Inventum warranty provisions, a faulty product or part will always be exchanged for

a new model during the first 2 years under the warranty. During the 3rd to 5th year under the warranty, you will

only pay the costs of exchange. The current costs of exchange are listed at 'https://www.inventum.eu/

omruilkosten'.

3. In order to claim under the 5-year Inventum warranty, you can either return the product to the shop you bought it

from or contact the Inventum costumer service department via the form at 'https://www.inventum.eu/service-

aanvraag'.

4. The 5-year warranty period starts from the date the product is bought.

5. In order to claim under the warranty, you must produce a copy of the original receipt.

6. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

Product registration

1. The 3-year extended warranty is easy to obtain, free of charge, by registering the product within 45 days of

purchase, via the website 'https://www.inventum.eu/garantie-registratie'. If you did not register the product within

45 days of purchase, you can still do so up to 2 years after the purchase date. However, there will be a charge.

The one-off registration charge is € 89 for each separate product. Registration is possible only for products that

are subject to the 5-year Inventum warranty. Whether the product qualifies for the 5-year Inventum warranty is

stated in the product user manual and in the product information sheet, on Inventum’s website.

2. The warranty period always starts from the date the product is bought. If the product is registered for the

extended warranty at a later date, the warranty period still starts from the original date of purchase.

3. The 3-year extended warranty can only be applied for if you are in the possession of a copy of the original receipt

and the Inventum 5-year warranty certificate.

Large domestic appliances

1. Breakdowns or faults in large domestic appliances (separate and built-in white goods) can be registered via the

form at 'https://www.inventum.eu/service-aanvraag', by calling the Inventum costumer service department or in

the store where you bought the device. The telephone number of the costumer service department can be found

at 'https://www.inventum.eu'.

2. In the event of breakdowns or faults in large domestic appliances, Inventum will have the option to have a service

engineer inspect the faulty device onsite at the customer in the Netherlands and to carry out repairs, there and

then. The Inventum customer service department can also decide to have the device exchanged.

3. If you suffer a breakdown or fault in a large domestic appliance during the first 2 years from the date of purchase,

Inventum will not charge any costs for the exchange, call-out or for parts and labour.

4. If you registered the product as described before at 'https://www.inventum.eu/garantie-registratie' and you

subsequently report a breakdown of a large domestic appliance in the 3rd to 5th year of the date of purchase, the

5-year Inventum warranty applies and the device will be repaired or exchanged, free of charge. In the event of a

repair or exchange of the device, you only pay the costs of exchange. The current costs of exchange are listed at

'https://www.inventum.eu/omruilkosten'. If you did not register the product, the 3-year extended warranty does not

apply.

5. When reporting a breakdown or fault, a service engineer will contact the customer within 1 working day in order to

make an appointment. When the report is made in a weekend or during a public holiday, this will be the next

working day.

6. If you report a breakdown or fault via the form at 'https://www.inventum.eu/service-aanvraag', you will be kept

informed of the progress via mobile messages and e-mail.

7. The warranty period starts from the date the product is bought.

8. In order to claim under the warranty, you must produce a copy of the original receipt and the Inventum 5-year

warranty certificate.

9. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

54 • English

Breakdowns or faults outside the warranty period

1. Breakdowns or faults in small or large domestic appliances outside the warranty period, can be reported to the

costumer services department via the form at 'https://www.inventum.eu/service-aanvraag' or by calling the

costumer services department.

2. The costumer services department may ask you to send the product for inspection or repair. The costs of

dispatch will be at your expense.

3. The inspection to establish whether repair is possible involves a charge. You need to grant your permission for

this, in advance.

4. In the event of a large domestic appliance, Inventum, at your request, can send out a service engineer. In that

case, you will be charged the call-out costs, as well as parts and labour.

5. In the event of an instruction to repair, the repair costs must be paid in advance. In the event of a repair by a

service engineer, the costs of the repair must be settled with the engineer onsite, preferably by means of PIN

payment.

Warranty exclusions

1. The following is excluded from the aforesaid warranties:

•

normal wear and tear;

improper use or misuse;

insufficient maintenance;

failure to comply with the operating and maintenance instructions;

unprofessional installation or repairs by third parties or the customer himself;

non-original parts used by the customer;

use for commercial or business purposes;

removal of the serial number and/or rating label.

2. In addition, the warranty does not apply to normal consumer goods, such as:

•

dough hooks, baking tins, (carbon) filters, etc.;

batteries, bulbs, carbon filters, fat filters, etc.;

external connection cables;

glass accessories and glass parts such as oven doors;

and similar items.

3. Transport damage not caused by Inventum is also excluded. Therefore, inspect your new device before starting

to use it. If you detect any damage, you must report this to the store where you purchased the product within 5

working days, or to the Inventum customer service department via the form at 'https://www.inventum.eu/service-

aanvraag'. If transport damage is not reported within this period, Inventum does not accept any liability in this

respect.

4. The following are excluded from warranty and/or replacement: faults, loss of and damage to the device as a

result of an event that is normally insured under the home contents insurance.

Important to know

1. The replacement or repair of a faulty product, or a part thereof, does not lead to an extension of the original

warranty period.

2. Parts that have been replaced, packaging material and exchanged devices are taken back by the service

engineer and become the property of Inventum.

3. If a complaint is unfounded, all costs arising from it will be at the customer’s expense.

4. Following expiry of the warranty period, all costs of repair or replacement, including administration costs, dispatch

and call-out charges, will be charged to the customer.

5. Inventum cannot be held liable for damage as a result of devices built in incorrectly.

6. Inventum cannot be held liable for damage caused by external events, unless this liability arises from mandatory

statutory provisions.

7. These warranty and service provisions are governed by Dutch law. Disputes will be settled exclusively by the

competent Dutch court.

English • 55

Inhaltsverzeichnis

Einleitung..............................................................................................................................................................56

Sicherheit..............................................................................................................................................................57

Technische Daten.................................................................................................................................................63

Beschreibung........................................................................................................................................................64

Installation.............................................................................................................................................................66

Bedienung.............................................................................................................................................................69

Reinigung und Wartung........................................................................................................................................74

Zusätzliche Informationen.....................................................................................................................................76

Fehlerbehebung....................................................................................................................................................76

10 Allgemeine Service- und Garantiebedingungen................................................................................................... 79

Einleitung

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