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IKEA RÅGLANDA Dishwasher

15

ENGLISH  
18  
IKEA GUARANTEE  
How long is the IKEA guarantee valid?  
•
This does not apply within Ireland, customer should contact  
The guarantee is valid for five years from the original date of  
purchase of your appliance at IKEA. The original sales receipt,  
is required as proof of purchase. If service work is carried out  
under guarantee, this will not extend the guarantee period for  
the appliance.  
the local IKEA dedicated after sales line or the appointed  
Service Provider for further information.  
(just for GB)  
These restrictions do not apply to fault-free work carried out by  
a qualified specialist using our original parts in order to adapt  
the appliance to the technical safety specifications of another EU  
country.  
Who will execute the service?  
IKEA Service Provider will provide the service through its own  
service operations or authorized service partner network.  
How country law applies  
The IKEA guarantee gives you specific legal rights, which cover  
or exceed all the local legal demands. However these conditions  
do not limit in any way consumer rights described in the local  
legislation.  
What does this guarantee cover?  
The guarantee covers faults of the appliance, which have been  
caused by faulty construction or material faults from the date  
of purchase from IKEA. This guarantee applies to domestic use  
only. The exceptions are specified under the headline “What is  
not covered under this guarantee?” Within the guarantee period,  
the costs to remedy the fault e.g. repairs, parts, labour and  
travel will be covered, provided that the appliance is accessible  
for repair without special expenditure. On these conditions the  
EU guidelines (Nr. 99/44/EG) and the respective local regulations  
are applicable. Replaced parts become the property of IKEA.  
Area of validity  
For appliances which are purchased in one EU country and taken to  
another EU country, the services will be provided in the framework  
of the guarantee conditions normal in the new country.  
An obligation to carry out services in the framework of the  
guarantee exists only if the appliance complies and is installed  
in accordance with:  
•
the technical specifications of the country in which the  
guarantee claim is made;  
the Assembly Instructions and User Manual Safety Information  
What will IKEA do to correct the problem?  
IKEA appointed Service Provider will examine the product  
and decide, at its sole discretion, if it is covered under this  
guarantee. If considered covered, IKEA Service Provider or its  
authorized service partner through its own service operations,  
will then, at its sole discretion, either repair the defective  
product or replace it with the same or a comparable product.  
•
.
The dedicated AFTER SALES for IKEA appliances  
Please don’t hesitate to contact IKEA appointed Authorized  
Service Centre to:  
•
•
make a service request under this guarantee;  
ask for clarifications on installation of the IKEA appliance in  
the dedicated IKEA kitchen furniture;  
What is not covered under this guarantee?  
•
•
Normal wear and tear.  
•
ask for clarification on functions of IKEA appliances.  
Deliberate or negligent damage, damage caused by failure  
to observe operating instructions, incorrect installation or  
by connection to the wrong voltage, damage caused by  
chemical or electrochemical reaction, rust, corrosion or  
water damage including but not limited to damage caused  
by excessive lime in the water supply, damage caused by  
abnormal environmental conditions.  
To ensure that we provide you with the best assistance, please  
read carefully the Assembly Instructions and/or the User Manual  
before contacting us.  
How to reach us if you need our service  
Please refer to the last page of  
this manual for the full list of  
IKEA appointed After Sales  
Service Provider and relative  
national phone numbers.  
•
•
Consumable parts including batteries and lamps.  
Non-functional and decorative parts which do not affect  
normal use of the appliance, including any scratches and  
possible color differences.  
•
•
Accidental damage caused by foreign objects or substances  
and cleaning or unblocking of filters, drainage systems or  
soap drawers.  
Damage to the following parts: ceramic glass, accessories,  
crockery and cutlery baskets, feed and drainage pipes, seals,  
lamps and lamp covers, screens, knobs, casings and parts of  
casings. Unless such damages can be proved to have been  
caused by production faults.  
Cases where no fault could be found during a technician’s visit.  
Repairs not carried out by our appointed service providers  
and/or an authorized service contractual partner or where  
non-original parts have been used.  
In order to provide you a quicker service, we recommend  
to use the specific phone numbers listed on this manual.  
Always refer to the numbers listed in the booklet of the  
specific appliance you need an assistance for. Please also  
always refer to the IKEA article number (8 digit code) and  
12 digit service number placed on the rating plate of your  
appliance.  
•
•
SAVE THE SALES RECEIPT!  
It is your proof of purchase and required for the guarantee  
to apply. The sales receipt also reports the IKEA name and  
article number (8 digit code) for each of the appliances you  
have purchased.  
•
•
•
Repairs caused by installation which is faulty or not according  
to specification.  
The use of the appliance in a non-domestic environment i.e.  
professional use.  
Do you need extra help?  
Transportation damages. If a customer transports the  
product to his home or another address, IKEA is not liable  
for any damage that may occur during transport. However, if  
IKEA delivers the product to the customer’s delivery address,  
then damage to the product that occurs during this delivery  
will be covered by IKEA.  
Cost for carrying out the initial installation of the IKEA appliance.  
However, if an IKEA appointed Service Provider or its  
authorized service partner repairs or replaces the appliance  
under the terms of this guarantee, the appointed Service  
Provider or its authorized service partner will reinstall the  
repaired appliance or install the replacement, if necessary.  
For any additional questions not related to After Sales of your  
appliances please contact your nearest IKEA store call centre.  
We recommend you read the appliance documentation carefully  
before contacting us.  
Spare parts will be available for a period of either up to 7 or up to  
10 years, according to the specific regulation requirements.  
The spare parts can be found:  
•
•
https://parts-selfservice.whirlpool.com/en/landing  
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GeneralDetails
NameIKEA RÅGLANDA Dishwasher
MakeIkea
LanguageEnglish
FiletypePDF (Download)
File size59.62 MB
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